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HouseCall Pro Review – 2018

August 21, 2018

11:14 am

housecall pro review
  • Established: 2013
  • HQ: San Diego, CA
  • Incredibly easy-to-use
  • 24/7 customer service
  • Comprehensive features
  • Choice of three pricing plans
  • Offers free trial

Unmatched usability for businesses with added marketing tools

Considered one of the easiest field service softwares to use on the market, HouseCall Pro is one of two products developed by HouseCall. Their consumer facing app, HouseCall, gives individuals the power to order field service technicians from a wide range of industries. And, thanks to this two-sided business, HouseCall Pro is effectively the most comprehensive field service software you can buy. Plus, with its unique marketing tools, you’ll have a chance to reach new customers without too much effort.

  • Fits the needs of any sized company looking to improve work functions
  • Software is highly rated due to its incredible ease of use
  • Services many industries, including HVAC, garage door, carpet cleaning, plumbing, electric, and more

Housecall Pro services a wide range of industries, including: HVAC, Plumbing, Electrical, Lawn Care, Home Cleaning, Landscaping, Window Cleaning, Pet Grooming, Pet Control, Auto Detailing, and Carpeting Cleaning.

This helpful software is also mobile-optimized so you can manage your field service business from wherever you might be during the day.

HouseCall Pro is famously one of the easiest softwares to use on the market. However, if you’re having trouble, their expert customer service team will be there to ease your troubles and get you on the right track.

HouseCall Pro Field Service Software: Features and Benefits

Easy-to-use isn’t just a buzzword, it’s the mission that HouseCall Pro was built on. With a bevy of helpful features for a wide range of industries, you’ll be able to perform all the following tasks at the touch of a button:

  • Schedule jobs
  • Dispatch technicians
  • Create invoices
  • Estimate quotes
  • Automate payments

HouseCall Pro also houses a number of marketing features that can make sure you are getting repeat customers. It also helps with acquiring high quality referrals so you won’t have to worry too much about whether or not your business is growing.

Additionally, thanks to HouseCall Pro’s many mobile-friendly options, you’ll be able to make sure your business is running smoothly no matter where you are around the world. So what kind of benefits do all these features provide?

Improve Accuracy

housecall pro review

Getting it right the first time is what sets great business apart from the rest of the pack. With HouseCall Pro, you’ll be able to guarantee that work orders are correct, routes are efficient, and appointments aren’t doubled booked without having to do a lot of grunt work.

Innovate Marketing

HouseCall Pro is unique as a field service software in that it provides users with marketing materials to make sure your business is always growing. Whether it’s through postcards or email newsletters, HouseCall Pro will help you transform your company into a field service giant.

Prioritize Customer Service

It doesn’t matter how efficient your company is running if your customers aren’t happy. Luckily, HouseCall Pro is filled with support features that will help you to make sure your customers feel heard no matter how big the problem is. Plus, you won’t have to deal with all of them directly, as the software enables you to set up a convenient customer portal to handle a myriad of issues in the click of a button.

Save Time and Money

HouseCall Pro has a wide range of features for a bevy of specific needs, all designed to save you time and money. Not only will you be able to automate basic work functions, you’ll also be able to accept payments and provide quotes for customers on the platform, improving your bottom line right off the bat. All these added features mean you can make sure new customers are always just a few steps away from finding your business.

Simply Put, HouseCall Pro Gets the Job Done

Housecall Pro know that nobody wants complicated software, that practically requires a degree in computer science just to log in. With simple steps, easy interfaces, and enough customer support to guide you through the whole thing, this software really does make field service business easy.

Take a look at this video so you can get a better understanding of exactly what this innovative field service software can do for you. 

Set Up and Customer Support

There’s nothing worse than struggling to set up a field service software that is touted as “easy-to-use.” Fortunately, HouseCall Pro has a well-trained team of customer support experts that are at your beckon call 24 hours a day, 7 days a week.

HouseCall Pro gives you access to live chats, online repositories of information, phone support, and even in-person training to make sure you get it right. Their webinars can make you an expert in the platform in no time and a little light reading will have you managing your field service business in no time.

Support & Training

Support options

  • Phone
  • Live Online Support
  • Online Chatbot
  • 24/7 Support

Training options

  • Documentation
  • Webinars
  • In Person
  • Live Online

Plans and Pricing

When it comes to adding a new software to your business, price is a hotly debated focal point. Fortunately, HouseCall Pro comes with three simple pricing plans, all specifically catered to the needs of small, medium, or large sized businesses. You can get plans for anywhere from one to unlimited users, although of course added users will mean an additional costs.

Each plan comes with a specific list of features but, again for an additional cost, if you’re not satisfied you can pick and choose which features you need.

You can pay by the month or by the year, and they offer a simple free demo for prospective users.

HouseCall Pro is notably one of the more affordable field service softwares out there, with plans as low as $39 per month. To get the best idea of how much you’ll be paying, get a quote today.

HouseCall Pro: The Verdict

With dozens of field service softwares on the market built to consolidate work functions, hone technician accuracy, and generally improve the business, it can be hard to make a decision. But when you’re weighing your options, remember that HouseCall Pro packages all that into an easy-to-use platform that won’t stress you out more than before you installed it.

Not only do its field service software features make life as a business owner easier, the unique marketing features are a huge added bonus if you’re looking to grow. However, the lack of customization options can be a bit frustrating, particularly if you’re used to a specific way of doing things. But from a usability standpoint, it’s worth it.

Overall though, HouseCall Pro allows you to do away with the minutiae of your everyday business, so you can focus on the big picture.

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Conor is a writer, comedian and world-renowned sweetheart. As the Assistant Editor and Writer at Tech.Co, he’s written about everything from Kickstarter campaigns and budding startups to tech titans and innovative technologies. His background in stand-up comedy made him the perfect person to host Startup Night at SXSW and the Timmy Awards for Tech in Motion. In his spare time, he thinks about how to properly pronounce the word "colloquially." Conor is the Assistant Editor and Writer at Tech.Co. You can email him at conor@tech.co.

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