JPMorgan Faces Staff Backlash After Return-to-Office Mandate

CEO Jamie Dimon has long been a vocal critic of working from home and hybrid arrangements.

JPMorgan Chase’s decision to force its workers back into the office five days per week has sparked a staff revolt that has resulted in internal complaints and a potential path towards unionization at the company.

The financial giant’s return-to-office (RTO) mandate announced last week is set to take effect in March and requires all staff currently working on a hybrid model to be back on site full time.

Since the announcement, however, affected staff have taken to the company’s intranet to make their feelings known about the decision.

“The Best Way to Run the Company”

JPMorgan’s CEO Jamie Dimon has long been a vocal critic of working from home and hybrid arrangements, so a fulltime RTO mandate is no great surprise.

The company formally announced the decision last Friday, sending an internal memo from executives to staff saying that the best way to now run the company is to “solidify our full-time in-office approach.”

 

About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co LogoThis just in! View
the top business tech deals for 2025 👨‍💻
See the list button

It’s understood that around 40% of JPMorgan’s approximate 316,000 strong workforce are to be affected by the decision.

“Being together greatly enhances mentoring, learning, brainstorming and getting things done,” said the memo.

Not Everyone Agrees With the Decision

The memo went on to say that its signatories “respectfully understand that not everyone will agree with this decision” – a sentiment that was proved correct in the immediate aftermath.

Reuters has reported that staff have pushed back against the decision by posting negative comments on the company’s intranet site. Its anonymous sources told the news site that comments on the page were locked after 300 were made in the first hour after the memo was circulated.

Increased commuting and childcare costs, mental health concerns and stress were all reasons given for the dissension among those who commented.

Financial news magazine Barron’s has since reported (paywalled) that JPMorgan may be facing unionization of its workforce as a consequence.

It says that some staff have discussed the possibility privately, following the lead of some employees at competitor Wells Fargo. A Google form has been circulated among affected staff, it says, asking whether colleagues would support an effort to organize a union.

The Great RTO Continues

The backlash at JPMorgan comes just days after employees started a petition against a new RTO mandate at WPP. More than 11,000 staff have put their name on a complaint against the advertising company for taking “a step backwards in supporting employee wellbeing and work-life balance.”

But WPP and JPMorgan aren’t the first (and are unlikely to be the last) companies ending fully remote working.

The world’s wealthiest man Elon Musk has been an outspoken critic of remote working policies, having Tesla and X staff return to the office at the earliest opportunity.

Other huge names in the tech industry have followed suit, with Dell and Ubisoft among those issuing RTO mandates last year. And in September, Amazon announced it was ending hybrid work and demanded staff back into the office.

Did you find this article helpful? Click on one of the following buttons
We're so happy you liked! Get more delivered to your inbox just like it.

We're sorry this article didn't help you today – we welcome feedback, so if there's any way you feel we could improve our content, please email us at contact@tech.co

Written by:
Now a freelance writer, Adam is a journalist with over 10 years experience – getting his start at UK consumer publication Which?, before working across titles such as TechRadar, Tom's Guide and What Hi-Fi with Future Plc. From VPNs and antivirus software to cricket and film, investigations and research to reviews and how-to guides; Adam brings a vast array of experience and interests to his writing.
Explore More See all news
Back to top
close Step up your business video conferencing with GoToMeeting, our top rated conferencing app – try it free for 14 days Try GoToMeeting Free