While Smartsheet and Airtable can both be used to successfully manage projects and streamline your workflows, Smartsheet is the better choice for managing projects and is available for just $7 per user, per month. It has more dedicated project and task-tracking tools available, is much easier to use, and scores 4.6/5 in our project management tests.
Airtable is not project management software – it's a collaborative, spreadsheet-database hybrid tool that will allow you to build custom applications that help with your day-to-day work. This is quite different from Smartsheet's spreadsheet-style project management software that's designed to help you boost team productivity. Airtable vs Smartsheet is definitely not a straightforward matchup.
When you compare Smartsheet to other project management software, it stacks up pretty well.In fact, of the providers we tested, Smartsheet is the easiest to use, and will ensure a smooth transition if you're currently using Google Sheets or Microsoft Excel for planning projects. Airtable is great for managing databases but, if you're looking for an efficiency boost and more clarity over your projects, Smartsheet is worth the money. In this guide, you'll find:
All prices listed as per user, per month (billed annually)
Best defined as:
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A spreadsheet-database hybrid that allows your to create custom applications
A classic project management app that uses a spreadsheet-based approach
Airtable vs Smartsheet: Head-to-Head
Smartsheet is a spreadsheet-style project management program, whereas Airtable isn't project management software. Smartsheet is the easiest-to-use project management software we've tested, achieving the highest mark for usability (4.3/5) while also coming third overall (4.6/5). As traditional project management applications (apps) go, Smartsheet is one of the best.
Airtable, conversely, lets you build custom apps for your workspace that will have positive effects on your workflows without any coding. All you have to provide is the data – for example, if you are a sales team with lots of client or customer data, you could build a lightweight CRM application with Airtable, which you can't do with Smartsheet.
Both Airtable and Smartsheet can be used to manage a project – although Smartsheet will be better suited to businesses that want to set up and get going quickly, and want dedicated project management software. It'll be less intimidating and more useful than Airtable, unless you're managing massive databases..
Airtable vs Smartsheet similarities
Although they're different kinds of software and are designed to do different things, Airtable and Smartsheet still share some features. These include:
- Airtable and Smartsheet have multiple ways to view and manage processes/projects
- Airtable and Smartsheet can integrate with tools to make their programs more powerful
- Airtable and Smartsheet will let you create data dashboards
- Plans are available for $10 or under (and Smartsheet's Pro plan is $7 per user, per month)
- Both Airtable and Smartsheet have the capacity to automate workflows
It's also worth saying that both Airtable and Smartsheet are pretty easy to use, despite this being Smartsheet's strong point.
Although Airtable's interface is a bit more cluttered than Smartsheet’s, it's still pretty intuitive – the way it nudges you to input data in certain places and set yourself up is useful. We also found it easy to flick between different views, like Kanban and Gallery, to get a different perspective on your workflows.
Airtable vs Smartsheet differences
Although you'll have access to both a Gantt chart and Kanban board view, Smartsheet's spreadsheet-style facilitates a smooth transition from spreadsheets, whereas Airtable is more complicated.
Airtable also utilizes spreadsheets like Smartsheet, but the endless customization possibilities mean the transition isn't as easy. With Airtable, you'll be designing your own apps that serve specific purposes relating to the data you hold, but this means it isn't as straightforward.
Smartsheet is a supercharged spreadsheet with all the tools you could ever need to manage a project, whereas Airtable is spreadsheet-database hybrid that can be used to power custom apps.
Smartsheet is a straightforward project management app, so it has features such as project templates, a team instant messenger, automations for streamlining workflows, as well as task management features that includes milestones and task dependencies.
Airtable has a strong database management system that will hold the information that matters to whatever work you're doing. This makes Airtable a lot more customizable than Smartsheet.
Other differences include the fact that Smartsheet has a rule-based automation builder, which is more intuitive to use than Airtable's data-focused formulas and filters.
Who are Airtable and Smartsheet for?
- If you want a ‘classic’ project management system, go for Smartsheet over Airtable
- If you want customization above all else, go for Airtable over Smartsheet
- If you already use Google Sheets/ExCel, and you want a smooth transition, go for Smartsheet
- If you want to build your apps around your workspace needs, go for Airtable
- If your priority is tracking project progress and managing tasks, go for Smartsheet
Airtable pricing and features
Airtable has four pricing plans. The three with public pricing available are:
- Free plan: this plan has room for up to five creators or editors, and you can create unlimited databases of information to use in your custom apps. You'll get one extension (a single-function add-on, such as a search feature for looking through data) per base, which can have up to 1,200 records in it. There are also 2GB of attachments per base available.
- The Plus Plan ($10 per user, per month): Airtable's first paid plan allows three extensions per base, each of which can have 5,000 records contained within and holds 5GB of attachments. This plan, as Airtable says, is for teams who “want a single source of truth” for managing their workflows.
- The Pro Plan ($20 per user, per month): This plan ups the extensions per database to 10, you can sync with a variety of different apps, like Jira Cloud, and you'll have Gantt and Timeline views. There's also a one-year revision and snapshot history, as well as field and tableediting permissions. The records allowed per base is capped at 50,000, and there's 20GB of storage available.
Airtable also offers an Enterprise (custom pricing) plan for organizations that have advanced “customization, scale, security, control and support needs” and will let you create bases with 250,000 records in them, and the extensions per base are unlimited.
You can create an unlimited amount of workspaces for your organization, too, so different departments can be wired into the same mainframe without a hassle, and there's 1,000 GB of memory to play with. That might sound like a lot of storage, and it is, but you'll have 1TB of storage on Smartsheet's Business plan..
- highly customizable
- great for data insights
- Reasonably priced
- Not the best option for managing projects
- Key features like Gantt charts on pricier plans
- Customization can be intimidating
Smartsheet pricing and features
Smartsheet has three pricing plans, two of which have public pricing. They are:
- Pro ($7 per user, per month): This plan includes unlimited sheets, a 10-person limit, 250 automations per month, useful integrations, like Microsoft 365 and Slack, a calendar, and various task management features, like a Gantt chart, a kanban board, task dependencies, milestones, and more.
- Business ($25 per user, per month): this plan is pricey, but it's one of the best project management plans money can buy. There are unlimited data dashboards, custom charts and widgets, custom automation, document editing, resource management tools, and, for an additional fee, you’ll get phone support.
Like Airtable, Smartsheet offers one plan geared to Enterprises, but you'll have to contact support to get a custom pricing quote for your business. If you'd like more information about Smartsheet's plans, visit our Smartsheet pricing page.
- Free Trial available
- Easy to use, even for beginners
- Familiar, spreadsheet-like interface
- Great for any sized company
- Some features have limited functionality
- Competitors have better collaboration features
Best for Value: Smartsheet
Unless you're happy with Airtable's limited free version, which has a lot fewer project management features than Smartsheet's plans, then Smartsheet is better value for money.
Smartsheet's Pro plan ($7 per user, per month) is cheaper than Airtable's Pro plan ($10 per user per month) and it has a larger range of useful project management features. If you're looking for a tool to primarily manage projects, then it's definitely the one to go for. Otherwise, you'll end up paying more for Airtable, and not getting as much out of it.
However, it must be said that Smartsheet didn't score particularly well in terms of value for money when compared with project management software like ClickUp, which is both better and cheaper.
ClickUp's Unlimited plan is $5 per user, per month and achieves a better task management score than Smartsheet (4.9/5 vs Smartsheet's 4.4/5), is better for data visualization (5/5 vs Smartsheet's 3.5/5), and has a better customer score (4.3/5 vs Smartsheet's 3.8/5).
Airtable vs Smartsheet: Who Has The Best Free Plan?
Airtable wins this battle by default because Airtable has a free plan, whereas Smartsheet doesn't. However, Smartsheet does offer a 30-day free trial of its software, so you can see if it's the right fit for you and your business.
Airtable has a free plan, and also offers free trials for the Plus plan ($10 per user, per month) as well as the Pro Plan ($20 per user, per month).
Airtable's free plan is limited, and you can only really build in a limited way off of your databases (with only one extension available per database). You'll also need the Pro plan, at the very least, to unlock things like a Gantt chart view.
If you don't have any budget for software and want to ensure you're using the information and data your company holds effectively, then this is definitely worth a look.
Best for Business Features: Smartsheet
Because Smartsheet is considered traditional project management software, it's going to have a larger range of robust project management features that a wide variety of businesses will find useful.
Smartsheet has a wealth of useful features for managing tasks, tracking the progress of your projects,, including milestones and custom fields, and, of course, the famous spreadsheet-style view that many users opt for. There are also workflow creation features, like automation tools to help you manage budgets, and a form builder (see image below), which is useful when compiling post-project feedback
Smartsheet also has several features in common with Airtable, like a calendar, a Kanban board, and Gantt Chart for tracking task progress. However, some of the robust project management features seem to only be available on Airtable's $20 per user, per month Pro plan, whereas Smartsheet's Pro plan, which also includes these features, is just $7 per user, per month.
Both Airtable and Smartsheet have a lot of tools for visualizing data. However, this manifests in a slightly different way in both programs. For instance, in Smartsheet, you can create a chart by adding data and then place it onto your dashboard, in Airtable, this is an extension that summarises a table of records and turns it into a chart or another visual display.
Airtable and Smartsheet both have automation, although, Smartsheet's is rule-based and Airtable's is not. In Smartsheet, automation is about taking away those small, mundane, or manual tasks that end up filling up your day with a simple rule-based automation approach. Airtable's automation is complex and intimidating.
Best for Customer Support: Smartsheet
Airtable does have a knowledge base with a lot of useful articles to refer to if you get stuck with something, and it's pretty easy to navigate. There's also a chatbot (see image below) that you can access within the app, and email support if you need it. However, Airtable does not currently offer phone-based support and can take one to two business days to reply to queries.
One thing that's clear from Airtable's reviews on sites, like Trustpilot, is that customers are often left unsatisfied with the customer support experience with Airtable. Some complain that it takes too long for support to get back to them, while others say their queries were never followed up on.
Smartsheet only scores 2.5/5 for customer support on our last round of testing, putting it at 7th place out of 14 project management providers we took out for a spin – it's middle of the road, essentially. Smartsheet offers a community forum, knowledge base, and email support on all of its plans.
However, there is phone support available on Smartsheet's Business plan ($4 per user, per month for Standard support, $8 per user, per month for Pro support) and this priority phone support is included on any enterprise plan purchased from Smartsheet.
Best for Customer Satisfaction: Airtable
Smartsheet scores 3.8/5 as a customer score average in our last round of testing. Using our research team's method to work out Airtable's score, it pulls in a 3.9/5 – it's not really a strong point for either provider.
Customers have complained about Airtable's tricky automation builder, as well as the hang time between contacting customer support and getting some sort of answer.
Our research team found other project management software platforms, like ClickUp and monday.com, have a higher customer score average (4.3/5 and 4.5/5, respectively), which seem to satisfy their users frequently when compared with Airtable or Smartsheet.
How Did We Rate Airtable and Smartsheet? Our Research Explained:
Here at Tech.co, our product research is carried out by an insights team, who test the products that we write about. In the case of project management software, we've put 14 of the top project management tools on the market to the test.
However, as Airtable is not technically project management software, this was not included in our testing. So, for this article, we downloaded Airtable and took it out for a spin to compare the two accurately and fairly.
When we test project management software, the five core criteria our research team use to assess them include:: usability, customer support, pricing, customer score, and features. These were decided upon based on the pain points raised during conversations with our audience. There are also four sub-categories assessed within the overarching ’features’ criterion, which are workflow creation, task management, data visualization, and collaboration.
We're open about the fact we have commercial partnerships with providers that feature on our site but, importantly, this doesn't affect our editorial independence, research scores, or the opinions of our writers.
Airtable vs Smartsheet isn't the only comparison we're going to make today. Here's how they stack up against other project management software platforms:
monday.com: Highly customizable and good for project management
If you like to mold an app around your workspace, then monday.com is certainly worth a look. Just like Airtable, it's super customizable and offers various ways to view your records and, as a whole, is similarly configurable.
However, much like Smartsheet, monday.com is, first and foremost, a project tracking application that doesn't have the database focus offered by Airtable. When compared to Smartsheet, monday.com is not quite as usable (4.1/5 vs Smartsheet's 4.3/5), but it has the best customer score out of any provider we tested (4.5/5), and also is better than Smartsheet when it comes to visualizing data (5/5 vs Smartsheet's 3.5/5). It also has better task management features (4.5/5 vs Smartsheet's 4.4/5).
Check out our monday.com pricing page for more information.
ClickUp: The complete work OS
ClickUp really is the complete Work OS and it isa brilliant option if you find yourself bogged down in tens (or even hundreds) of workplace applications that are gradually doing more harm than good. It provides a centralized platform with all the tools you'll need to manage projects and is the best project management software we tested (4.8/5).
ClickUp comes first for overall features (4.5/5) and task management (4.9/5), as well as joint first for project and workflow creation tools and data visualization options. Impressively, ClickUp is also much cheaper than Smartsheet and Airtable, with a feature-rich free plan, and an Unlimited plan for just $5 per user, per month.
Check out our ClickUp pricing page for more information.
Asana: Automation made easy
One thing Smartsheet and Airtable do well is using automation features to automate workflows and subsequently streamline processes. However, when testing project management software, we found that Asana has the best and simplest automation builder and, if you're looking to boost your team's efficiency, it's definitely worth a look.
Although it scores 4.5/5, and couldn't quite keep pace with Smartsheet in every category, it has a good range of data visualization tools and one of our research team's favorite interfaces (it's super clean and uncluttered, and a joy to use overall).
Check out our Asana pricing page for more information.
Verdict: Smartsheet is better for project management
Smartsheet is the project management software app here, not Airtable, and it has robust project management features that will sut a wider range of businesses. Smartsheet's Pro Plan ($7 per user, per month), makes it quick and easy to set up a project, create automations, and manage tasks.
That's not to say that Airtable isn't a good database management system. Airtable will be the ideal fit for businesses that need to share relational databases and want to make the most of the information they hold. However, it lacks the project management focus of Smartsheet and, ultimately, serves a different purpose.
If you're still not convinced, compare Smartsheet to other project management providers and see how it stacks up against the best on the market.
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