Smartsheet pricing starts at $7 per month for the Pro tier, and increases from there, depending on the tier you choose for your business. There's a standard Smartsheet Business tier at $25 per month, and an Enterprise level plan (price available upon request).
While Smartsheet doesn't have a free tier, there is a great free trial to Smartsheet to let you test out the software for yourself.
In our Smartsheet pricing guide, we'll break down all the various tiers in this service as best we can. Smartsheet doesn't publish its prices for tiers that best serve mid- to large-size companies. Nevertheless, we can look at the additional features the company offers within these tiers to get a sense of what the company offers.
Smartsheet Pricing Plans and Cost Per User
Smartsheet offers four different pricing plans, but only two of them have public pricing. These four tiers exist under two different categories: Standard, which is made up of the Individual and Business plans, and Enterprise, which features the Enterprise and Premier plans.
- Pro costs $7 per month, and is best for small or medium-sized teams (max. 25 users).
- Business costs $25 per user per month, and is good for small and mid-sized teams (starting with a minimum of 3 users).
- Enterprise doesn't have any public pricing, but is best for large companies.
SmartSheet, unfortunately, discontinued its Individual plan which was geared towards singular users in September 2021. However, when it comes to selecting the ideal tier for your business, Smartsheet's pricing and features are pretty straightforward.
The Pro plan is the perfect choice for small to medium-sized teams that won't have more than 25 people working on a project.
The Business plan is ideal for companies with at least three members of staff, and for those who don't need enterprise-grade features such as single sign-on or deeper administrative control.
The Enterprise Plan would suit any business that needs those enterprise-grade features – such as single sign-on and governance controls – that are handy for managing huge projects that involve a lot of people.
While we can't tell you the pricing for Smartsheet’s Enterprise tier, it's worth keeping in mind that there may be some discounts to be had after negotiations with the company. Smartsheet's tiers don't offer any discounts.
- The Pro plan is designed for a smaller teams and costs $7 per month per user when paid annually ($84 per user per year).
- The Business tier requires a minimum of three users, and costs $25 per user, per month ($300 per user per year).
- Unlimited sheets
- Unlimited reports (1 sheet per report)
- Unlimited dashboards (10 widgets per dashboard)
- 10 viewers allowed per object
- Private sheets and reports
- Grid, Gantt, Card, Calendar views
- Pre-built automation rules (250 per month)
- 20 GB attachment storage
- Cell and column formulas
- Support for Microsoft 365
- Google Workspace and Apple ID logins
With sheets, you can carry out the basics of project management, such as task creation and setting milestones. Support is available via email.
The Pro plan also supports Gantt charts, forms, mobile access, and automated workflows. It limits collaborators to 10 per item, which is better than just a flat 10 if you need to incorporate multiple people across multiple projects. However, it omits several useful features such as the activity log and proofing.
Overall, Smartsheet is a pretty good deal for small teams but does miss out on features that would come in handy.
- Unlimited collaborators who can view/edit
- Unlimited sheets per report
- Unlimited widgets per dashboard
- Unlimited automations
- Forms with conditional logic
- Document builder
- Brandfolder Integration
- Adobe Creative Cloud extension
- Report grouping and summary
- Activity Log
- Custom Branding
- 1TB Attachment Storage
- User, group, license management
- Publish sheets, reports and dashboard
Just like Pro, the Business tier supports card view, Gantt charts, forms, mobile access, reminders and notifications, and automated workflows.
The business plan then adds features that are necessary for teams that need more than is offered by the pro plan. For instance, Automations are unlimited in the Business plan, so your team can create as many actions as they want. On the Pro plan, you're restricted to 250 pre-built automation per month, but there are teams that will need many more than that if they want to use it to really improve efficiency.
Another good feature that's in the Business plan but not in the Pro Plan is activity logs. The bigger your team, the more useful this function gets; it makes clear who has edited what on any given sheet. There's also way more storage available in the Business plan (1TB vs Pro's 20 GB) and a “planned vs actual” function (called Baseline) that easily lets you view how your actual work schedule differs from what you planned. It also adds the ability to manage groups and resources, control sheet ownership, as work with custom branding – the latter of which means you can insert your company logo.
This tier is ideal for any business – large or small – that doesn't quite need enterprise-level capabilities in project management software, but will benefit from the features geared towards projects involving 25+ people.
Smartsheet Enterprise Costs
The tiers for enterprises lack any public pricing, since Smartsheet negotiates these costs on a case-by-case basis. Popular project management software solutions like Monday and Asana also apply this policy to their highest tier. Enterprise offers everything in the Business plan plus:
- Custom welcome and help screens
- Workapps: No-code business apps; curated experiences based on user role
- Unlimited attachment storage
- DocuSign integration
- Directory integration: Replicate your user groups and attributes from LDAP or Active Directory to Smartsheet
- Single sign-on/SAML
- Custom email domains
- Approved Domain Sharing
- Account discovery
- User merge
- Domain validation – user auto-provisioning
- Chargeback reports
- Back up / recurring back up
- 24/7 phone support
With Smartsheet's Enterprise plan, you also get access to Smartsheet Advance. This means you'll be able to manage processes at scale with the Control Center feature and enable connected systems of record to orchestrate workflow across the enterprise.
You can also control how data you're storing is retained with governance controls. Customer-managed encryption keys also help with data management, allowing you to monitor, grant, and revoke access to data using your own key. There's also Event reporting, which will let you access detailed logs of all the changes made to your project over the previous 6 months.
What Is Smartsheet?
For those of you unfamiliar, Smartsheet is a project management software that allows businesses to stay on top of their various teams and projects.
Through Smartsheet, you can assign tasks to employees, track project progress with various views, manage calendars, and share documents. While project management software is useful in an office context, it is borderline essential for any business adapting to working from home.
- Free Trial available
- Easy to use, even for beginners
- Familiar, spreadsheet-like interface
- Great for any sized company
- Some features have limited functionality
- Very few third party apps available
Smartsheet is the project management software to go for if you like the approach of Microsoft Project, but want something that’s built for the web. At its core, Smartsheet is a web-based take on spreadsheet project management – it won't appeal to everyone, but for those who prefer this kind of interface, Smartsheet is a solid choice. If you're looking for the best project management software though, monday.com is our top pick for its simple, modern interface and great support options.
Check out some of Smartsheet's key rivals, below, or see our guide to the best project management software:
A great tool for spreadsheet-natives, which can take your Excel-based task planning to the next level, and there's a free trial, too.
A great task management system due to strong customizablity and support team, with a generous Free Trial period.
Slick, simple software with a powerful core, plus a genuinely impressive free tier for individuals, and great value plans for teams.
A feature-rich service with a plain interface that's easy to learn, and has a free tier option to try.
A good value platform that's ideal for managing projects across growing teams
Modern, professional software with a simple approach and cheap plans, and a great choice for teamwork tracking.
A fairly-priced, stripped-down option best for small teams.
A feature-rich software with a pricing scheme best for mid-sized teams.
All-around great software, thanks to ease of use and a scalable pricing scheme.
A simple project management platform with a strong feature set and an impressive free tier.
A solid project management solution with an attractive free tier for small teams, as well as great automations that can help speed up workflows
An enterprise solution aimed at large companies.
A pricey service best for companies invested in Microsoft.
A management tool with a complex functionality.
Verdict: Should You Pay For Smartsheet?
Unlike many other project management services, Smartsheet doesn't hide the basics you need for managing your projects behind its upper tiers. Instead, it charges for additional business features as the size of the company demands.
Without a quote to hand, we can't make a judgement call on whether the enterprise tiers are worth it. The two lower tiers, however, are definitely good value if the Smartsheet approach to project management is what you're looking for. For those who are unsure, the best way to find out is to use the company's 30-day free trial.
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