Meetings: Everyone hates them, and every business needs them.
One of the best services any business can invest in is a conference call system, which lets any employee call into a meeting from anywhere. Of course, a small business might not have much to invest, which is why we're taking a look at the best free conference call services out there.
Our top picks are RingCentral Glip and Zoom, for their overall functionality and robust feature catalog, but we've covered the top seven free services here to ensure a range of options.
Granted, any free service tends to be a bit of a trade-off. You won't pay with money, but you'll pay with a drop in quality, whether it's the depth of tech support, number of calls fielded, or general ease of use. For a small operation, that's likely a deal you can live with. As you grow, however, you'll save money with an upgrade to a paid service — we've ranked the top paid conference call services over here.
Until then, here's everything you need to know about the free side, from the top seven free conference call services available to the pros and cons you should consider when deciding which is best for you.
User rating
Average rating given by iOS and Android users in App Store and Google Play Store reviews
|
Best for |
Pros |
Cons |
User Limit | ||
---|---|---|---|---|---|---|
Zoom | RingCentral | Skype | Google Meet | FreeConferenceCall.com | UberConference | FreeConference.com |
4.2
| 3.9
| 3.5
| 3.5
| 3.2
| 4.4
| 3.1
|
Ease of use | Huge feature catalogue | Chatbots | G Suite compatibility | Recording capability | Google Chrome lovers | Easy setup |
|
|
|
|
|
| Comprehensive setup process |
|
|
|
|
|
| Too few participants allowed |
100 | 100 | 25 | 100 | 1,000 | 10 | 5 |
If you need a personalized way to find the exact conference call service for your business needs, Tech.co has a quick one-minute form designed to match your conference call requirements to suitable providers, and provide accurate price details so you can make an informed decision.
Zoom
✔ Very easy to use ✗ Security issues due to popularity
If you haven't heard of Zoom, you must be living under a rock. The video conferencing service has become immensely popular since the coronavirus pandemic, primarily due to the incredible ease of use and the user friendly interface. From the seamless gallery view that allows you to see everyone to the simple screen-sharing functionality, Zoom is just a great option if you're looking for a comprehensive, free system. Key features include:
- HD video and HD Voice
- 100 participant limit
- Gallery view
- Virtual backgrounds
- Waiting room
- Works with iOS and Android devices
Zoom isn't without its downfalls though. For one, it features the same 40-minute limit on group calls, which can get in the way of longer business meetings. Additionally, because of Zoom's meteoric rise in popularity, the company has struggled to manage security concerns, resulting in “Zoom-bombing,” a trend in which hackers hijack a specific call and bombard it with offensive content to get it shutdown. Fortunately, the company is taking these concerns seriously and has been updating security protocols as fast as possible.


Pros:
- Easy to use
- Broad functionality
- Free version available
Cons:
- Poor audio quality
RingCentral Glip
✔ Long meetings in free plan ✗ Some features expire July 2021
Glip Pro is a new product from RingCentral, Glip has its sights aimed squarely at the likes of Zoom, offering a very generous free tier for video conference calls, as well as a paid-for tier for those looking for extras. The entry-level Glip Pro offering allows for 100 participants, and has a 24-hour time limit, blowing the free versions of its competitors out of the water. The paid for Glip Pro+ tier comes with analytics, customer support, and allows for larger meetings, up to 200. Key features include:
- High quality video and audio
- 100-200 participant limit (depending on plan)
- Integrations with Google Workplace and Microsoft 365
- No app required, browser access
- Works with iOS and Android devices
- Team and direct messaging functionality
It's worth nothing, however, that due to Glip's brand new arrival on the video conferencing scene, some of the more robust and impressive features in the free plan will likely be temporary. The 24-hour time limit for meetings, for example, will expire in July 2021, with no telling what the eventual limit will be. Still, if you're interested right now, signing up will allow you to grandfather in some features, so get on it!


Pros
- Great free version
- No app required, works on browser too
- Integrates with Microsoft 365 and Google Workplace
Cons
- No analytics or single sign-on with free plan
- 24-hour meeting limit expires in July 2021
Skype
✔ Good functionality ✗ No landlines or mobile phones
Skype is a popular brand, and for good reason. The video and audio is high-quality, you can screen share easily, and you can even record conference calls. Once recorded, the calls will be available for download for the next 30 days, so anyone who couldn't make the group call can see what they missed. As with most free conference call services, the big catch is the user limit: If you have more than 25 employees, you're out of luck. Key features include:
- High quality video and audio
- 25 participant limit
- Screen sharing
- Conference recording
- Works with iOS and Android devices
- Reputable brand
The service comes with a few caveats. On the free version of Skype, all participants must connect via their Skype account rather than an outside phone line, meaning that a certain amount of flexibility is lost. Still, this is an easy, usable video conferencing app. It is also likely to be familiar to many (and fully integrates with Microsoft Office 365), giving you a foot up on the adaptation learning curve.


Pros:
- AI-powered chatbots
Cons:
- Too few total users
- Too few conference participants
Google Hangouts
✔ Flexible interface ✗ Poor connectivity
Google Hangouts — occasionally known as Google Meet but who knows at this point — as its been recently known, is a great, flexible option for active users. You can easily jump from one device to another while staying in the same meeting. The big downside, however, is the connectivity, which gets worse the more users you add to a meeting – a clear red flag for a conference call application. And once again, you're limited to 25 users. Key features include:
- Gmail and Google Calendar compatibility
- HD Video
- 25 participant limit
- Easy-to-use chat
- Screen sharing
- Works with iOS and Android devices
You won't have access to a few more advanced features, including video recording, unless you spring for the paid version. Still, it's definitely one of the more intuitive interfaces around, and pairs perfectly with plenty of other useful free services from Google, like Google Drive and Gmail.


Pros:
- Gmail and Google Calendar compatibility
Cons:
- Spotty connectivity
- Poor audio quality
FreeConferenceCall.com
✔ Robust features ✗ No customization
FreeConferenceCall.com offers a great service, with a massive 1,000 users allowed at a time. It offers both phone conferencing and video conferencing, and even has a support team that'll respond to support tickets submitted through the website. Granted, it doesn't have the name recognition of Skype or Google, but who does? FreeConferenceCall.com provides a dependable service with the basic features you need, including screen sharing and recording capabilities. Key features include:
- Supports international numbers
- Screen sharing
- 1,000 participant limit
- Conference recording
- Mobile app for Android and iOS
Customization can help streamline video conferencing by giving users something to expect. FreeConferenceCall.com has plenty of customization options, including custom greetings and hold music, extra storage, and the ability to skip the access code before hopping into a meeting – but you'll need to pay for all of them. If you don't mind skipping those, the basic abilities – like recording and screen sharing – definitely do the trick.


Pros:
- Recording capabilities
Cons:
- Limited advanced options
- Only a few hours of recording
UberConference
✔ Anyone can mute anyone ✗ Doesn’t support enough users
UberConference offers a high-quality video and audio conferencing service, with one big perk that everyone in a group call wishes they had: The ability for any participant to mute any other participant on the call, avoiding any weird feedback noises. Screen-sharing is easy, too, and the interface is intuitive.
The big downside is, at just ten users allowed per group call, UberConference has one of the more strict limitations, and one that's easy to outgrow. In addition, you'll have a max of 45 minutes per meeting. If you want more, you'll need the paid plan, which gets you up to 100 users and the ability to skip entering the access code, for $10/month. Key features of the free version include:
- High quality video and audio
- 10 participant limit
- 45 minute conference duration limit
- Screen sharing
- Conference recording
- Mobile app for iOS and Android devices
The service has occasional connectivity issues, but nothing worth writing home about. Apart from that strict 10 user limit, UberConference is a great service with strong functionality, and an ideal option for those who run a startup with a team of ten or fewer – as long as they're concise.


Pros:
- Simple interface
- Customizable hold music
- Free version for up to 10 users
Cons:
- Use outside of Google Chrome is a bit dodgy
FreeConference.com
✔ Easy setup process ✗ Doesn't support enough users
With FreeConference.com, you won't be able to call in with toll-free numbers, and you won't be able to record video or audio. At five users, the limit for online meetings is pretty heinous; however, that's not actually the full story, as FreeConference.com offers a very nice 400 user cap on phone-based conferences. Key features include:
- Supports toll numbers, but not toll-free ones
- Supports international numbers
- 5 participant limit for online conferences
- 400 participant limit for phone conferences
- Screen sharing
- Mobile app
We'll be honest: This is a solid choice if your business falls into a very specific demographic – phone users who will never need to call in from a toll-free number. For everyone else, FreeConference.com illustrates one central fact in the search for the best free conference call software – you'll always have a trade-off to make.


Pros
- Easy setup
Cons
- Very low user limit
Pros and Cons of Free Conference Call Software
Which features are essential when looking for the best free conference call service, and which should you give up on? Here's our handy pros and cons list.
Pro: Cost. You're saving money. Enough said.
Con: User limits. This common downside will quickly catch up to any mid-size business, or even some small ones. Expect to see a 10 or 25 user limit on group calls for most free services.
Pro: Simplicity. These services tend to come with stripped-down functionality, and are easy to learn as a result.
Con: Few features. Depending on the service, even basic functionality – like screen-sharing abilities and video recording – are not always guaranteed. Each free offering tends to pick a different handful of features to cut off, so consider which ones are important to you.
Con: Phone number limits. International calls might not be accepted. Toll-free ones are even less common.
Con: Call duration limits. This isn't as common, but remains one to look out for. For example, UberConference limits free calls to 45 minutes, which could be a big problem if you're not prepared.
Find a Low-Cost Conference Call Service for Your Business
There's a reason businesses pay for conference call software. If the cons outweigh the pros, or if your team is just a little too large to even get started on a free conference call app, you'll be better off looking at paid plans. The good news is that they're fairly inexpensive. Check out the best conference call services here.
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