Meetings: Everyone hates them, and every business needs them.
One of the best services any business can invest in is a conference call system, which lets any employee call into a meeting from anywhere. Of course, a small business might not have much to invest, which is why we're taking a look at the best free conference call services out there.
Our top picks are RingCentral Glip and Zoom, for their overall functionality and robust feature catalog, but we've covered the top seven free services here to ensure a range of options.
Granted, any free service tends to be a bit of a trade-off. You won't pay with money, but you'll pay with a drop in quality, whether it's the depth of tech support, number of calls fielded, or general ease of use. For a small operation, that's likely a deal you can live with. As you grow, however, you'll save money with an upgrade to a paid service — we've ranked the top paid conference call services over here.
Until then, here's everything you need to know about the free side, from the top seven free conference call services available to the pros and cons you should consider when deciding which is best for you.
Average rating given by iOS and Android users in App Store and Google Play Store reviews
Ease of use
Huge feature catalogue
G Suite compatibility
Google Chrome lovers
Comprehensive setup process
Too few participants allowed
If you need a personalized way to find the exact conference call service for your business needs, Tech.co has a quick one-minute form designed to match your conference call requirements to suitable providers, and provide accurate price details so you can make an informed decision.
- Easy to use
- Broad functionality
- Free version available
- Poor audio quality
- Great free version
- No app required, works on browser too
- Integrates with Microsoft 365 and Google Workplace
- No analytics or single sign-on with free plan
- 24-hour meeting limit expires in July 2021
- AI-powered chatbots
- Too few total users
- Too few conference participants
- Gmail and Google Calendar compatibility
- Spotty connectivity
- Poor audio quality
- Recording capabilities
- Limited advanced options
- Only a few hours of recording
- Simple interface
- Customizable hold music
- Free version for up to 10 users
- Use outside of Google Chrome is a bit dodgy
- Easy setup
- Very low user limit
Pros and Cons of Free Conference Call Software
Which features are essential when looking for the best free conference call service, and which should you give up on? Here's our handy pros and cons list.
Pro: Cost. You're saving money. Enough said.
Con: User limits. This common downside will quickly catch up to any mid-size business, or even some small ones. Expect to see a 10 or 25 user limit on group calls for most free services.
Pro: Simplicity. These services tend to come with stripped-down functionality, and are easy to learn as a result.
Con: Few features. Depending on the service, even basic functionality – like screen-sharing abilities and video recording – are not always guaranteed. Each free offering tends to pick a different handful of features to cut off, so consider which ones are important to you.
Con: Phone number limits. International calls might not be accepted. Toll-free ones are even less common.
Con: Call duration limits. This isn't as common, but remains one to look out for. For example, UberConference limits free calls to 45 minutes, which could be a big problem if you're not prepared.
Find a Low-Cost Conference Call Service for Your Business
There's a reason businesses pay for conference call software. If the cons outweigh the pros, or if your team is just a little too large to even get started on a free conference call app, you'll be better off looking at paid plans. The good news is that they're fairly inexpensive. Check out the best conference call services here.
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