Richard Parris is the Managing Editor of TechCo.

 

Recent posts by this Author


Watch Out for This New PayPal Text Message Scam

New PayPal Phone Scam

A new type of PayPal text message scam is targeting smartphone users with a text message falsely warning that you’ve sent money to an unknown recipient. Follow the provided link to query this, and you could give your financial details to a scammer. PayPal…

Net2Phone Review

Net2Phone logo Net2Phone has made a name for itself in the telecom industry by focusing on one particular facet of VoIP calling: SIP trunking. Session Initiation Protocol (SIP) trunking uses VoIP to facilitate a connection between a private branch exchange (or PBX) and the internet. It’s...

IVR Systems

Grasshopper phone systems review What is IVR? IVR (Interactive Voice Response) technology allows callers and computers to interact over the phone through an automated voice system. While it has many applications, its fundamental purpose is to collect information from a caller. Based on a particular touchtone or simple...

Best VoIP Providers Comparison

VoIP systems Why a VoIP Service is Perfect for your Business? If you are a business owner looking to expand your organizations internal and external communications system you are no doubt already familiar with the term VoIP. Voice over Internet Protocol, or VoIP as it is...

Best Office Phone Systems for Small Business

Small business phones Finding the best office phone system for your small business is important decision if you’re looking to compete with larger, more established competitors. A comprehensive phone system for any organization should include a range of functions which not only support the way in which your business communicates...

Nextiva Phone System Review

Nextiva Phone systems logo Nextiva provides cloud-based technology for business communications. A leading name in IP phone services and Unified Communications for businesses large and small, the company specializes in 3 main areas: business VoIP, call centers, and PBX SIP trunks. In addition, Nextiva offers digital management tools to coordinate your...

Top 10 VoIP Softphone Apps For Business

Guide to top ten Voip apps - tech.co Whether you already have an established phone system service package for your business or you simply want to take advantage of free or low-cost calls from your solo or small business smartphone, it can pay to do a little research to find the best softphone app for...

VoIP Security

Voip security guide - tech.co VoIP technology is growing at a rate virtually unrivaled in the business world, disrupting an industry that has long remained the same with traditional structures being in place for several decades. With the benefits on offer from a VoIP phone system it is no...

ShoreTel Sky Phone System Review

Shortel logo - tech.co ShoreTel Sky touts themselves as providers of truly modern phone systems. While they do have some on-premise solutions, most of their telecom services are cloud-based. They offer businesses remote or virtual hosting, rather than keeping hardware on site at your office. ShoreTel provides both...

VoIP Headsets For Business

Finding the right office products for your team is one of the biggest hurdles when it comes to getting the correct communications structures in place for your business. However, what should be a straight forward process can often be made more complicated by the...

Cisco Phone System Review

Cisco Logo Out of all the telecom companies you’ll find, Cisco offers perhaps the most comprehensive services. Whether you’re a small business looking for a dynamic VoIP plan, a midmarket company that wants to upgrade, or an enterprise that needs a diverse unified communications plan, Cisco...

Cloud Based Phone System Reviews

Cloud based voice system Best Cloud Based Phone System Comparison Modern business owners are continuing to use cloud based technologies in growing numbers in order to support their operations. The solutions often remove the requirement to purchase and install costly hardware as well as  the need to meet...

Hospitality Phone Systems

Hospitality phone systems Technology in the hospitality sector has evolved considerably in recent years, so much so that hotels, restaurants and other hospitality providers can operate much more efficiently. Being able to communicate effectively is crucial in a customer focused industry and a good telephone system is...

Phone Switchboard Guide

Office phone superimposed onto switchboard Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service standards, make cost savings and reduce the workload for call operators. What are Phone Switchboards?Different Types...

Virtual Receptionist Phone System

What is a virtual receptionist? A virtual receptionist, or auto-attendant, is a common feature of many VoIP and IVR systems. Not to be confused with a live virtual receptionist who answers calls and performs admin tasks remotely for a business, the virtual receptionist of...