Business Phone Systems

PBX System Review

What is a PBX? FortiVoice’s FVC 100T IP PBX system PBX stands for Private Branch Exchange, and it refers to your business’ internal phone system. It allows for employees to call each other, and take and receive external calls through a certain number of external phone...

Business Phone Systems

Virtual Receptionist Phone System

What is a virtual receptionist? A virtual receptionist, or auto-attendant, is a common feature of many VoIP and IVR systems. Not to be confused with a live virtual receptionist who answers calls and performs admin tasks remotely for a business, the virtual receptionist of...

Business Phone Systems

Call Center Phone Systems

A call center phone system is an important tool used by contact centers to establish and maintain effective communication channels with customers, suppliers and various agencies connected to your business. The customer care team should be at the center of your customer service operations...

Business Phone Systems

PSTN – Public Switched Telephone Network

PSTN refers to a traditional fixed line phone network. Commonly referred to as the Plain Old Telephone Service, PSTN represents the public and government-owned telephone system used by businesses and residents alike. It’s international in scope, and comprises networks of circuit-switched wires that transfer...

Business Phone Systems

Telecom Operators by Brand Value

Just How Valuable Are Our Operators? The popularity of mobile devices has grown at a rate that nobody could have predicted. Handsets are packed with more technology than before and today we spend our precious time staring into beautifully vivid, high definition digital displays....

Business Phone Systems

RingCentral Review

Established: 1999 HQ: Belmont, CA Video conferencing systems 24/7 customer support Integrates with SalesForce and Zendesk A diverse VoIP platform with attractive pricing A cloud-based phone and video platform provider, with decades of experience in the industry, RingCentral has a range of packages depending...

Business Phone Systems

Business Phone System Features

Ensuring your office phone system has the features and functions most beneficial to your business needs can have a huge impact on both the efficiency of your organization’s output and the the effectiveness of your overall communications process. Not only do advanced office phone...

Business Phone Systems

A Guide to SIP Trunking

Session Initiation Protocol or SIP Trunking as it is commonly known is very similar to your conventional business phone line, but it relies on a virtual connection to a Public Switched Telephone Network (PSTN) making use of your internet connection. SIP Trunk Pricing ComparisonTop...