Business Phone Systems

VoIP Headsets For Business

Finding the right office products for your team is one of the biggest hurdles when it comes to getting the correct communications structures in place for your business. However, what should be a straight forward process can often be made more complicated by the...

Business Phone Systems

Cisco Phone System Review

Out of all the telecom companies you’ll find, Cisco offers perhaps the most comprehensive services. Whether you’re a small business looking for a dynamic VoIP plan, a midmarket company that wants to upgrade, or an enterprise that needs a diverse unified communications plan, Cisco...

Business Phone Systems

Cloud Based Phone System Reviews

Best Cloud Based Phone System Comparison Modern business owners are continuing to use cloud based technologies in growing numbers in order to support their operations. The solutions often remove the requirement to purchase and install costly hardware as well as  the need to meet...

Business Phone Systems

Hospitality Phone Systems

Technology in the hospitality sector has evolved considerably in recent years, so much so that hotels, restaurants and other hospitality providers can operate much more efficiently. Being able to communicate effectively is crucial in a customer focused industry and a good telephone system is...

Business Phone Systems

Phone Switchboard Guide

Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service standards, make cost savings and reduce the workload for call operators. What are Phone Switchboards?Different Types...

Business Phone Systems

PBX System Review

What is a PBX? FortiVoice’s FVC 100T IP PBX system PBX stands for Private Branch Exchange, and it refers to your business’ internal phone system. It allows for employees to call each other, and take and receive external calls through a certain number of external phone...

Business Phone Systems

Virtual Receptionist Phone System

What is a virtual receptionist? A virtual receptionist, or auto-attendant, is a common feature of many VoIP and IVR systems. Not to be confused with a live virtual receptionist who answers calls and performs admin tasks remotely for a business, the virtual receptionist of...

Business Phone Systems

Call Center Phone Systems

A call center phone system is an important tool used by contact centers to establish and maintain effective communication channels with customers, suppliers and various agencies connected to your business. The customer care team should be at the center of your customer service operations...

Business Phone Systems

Fonality Phone Systems Review

Fonality was acquired by NetFortris in 2017. If you're looking for a business phone supplier, read our review of NetFortris, which has folded many of the Fonality offerings into its packages. Serving up to 25,000 businesses, Fonality specializes in IP voice and telecom solutions...

Business Phone Systems

PSTN – Public Switched Telephone Network

PSTN refers to a traditional fixed line phone network. Commonly referred to as the Plain Old Telephone Service, PSTN represents the public and government-owned telephone system used by businesses and residents alike. It’s international in scope, and comprises networks of circuit-switched wires that transfer...

Business Phone Systems

Telecom Operators by Brand Value

Just How Valuable Are Our Operators? The popularity of mobile devices has grown at a rate that nobody could have predicted. Handsets are packed with more technology than before and today we spend our precious time staring into beautifully vivid, high definition digital displays....

Business Phone Systems

Best Cordless Office Phones 2018

Cordless office phones have many benefits over traditional desk phones when it comes to business. Depending on the nature of your organization and the size of the office space you operate in, cordless office phones can increase collaboration and also offer flexibility to a...

Business Phone Systems

Grasshopper Phone System Review

Grasshopper brands itself as the phone system for entrepreneurs. The system acts as a professional, automated answering solution for small businesses with a dispersed work force. Companies are provided with a toll free or local number with multiple extensions. When a call is received,...

Business Phone Systems

Alternatives to Google Voice

With a growing list of digital products and services, Google has been serving the requirements of the average business owner for a while now. Not only does the company offer a dedicated email service and cloud storage, Google users can also run training through...

Business Phone Systems

3CX Review

While 3cx’s phone systems share similar features to other telecom companies, it stands out in one meaningful way. Its IP PBX services are designed specifically for Windows. The company touts this as a major benefit, as it makes for easy installation. Indeed, deployment depends...