In 2018, SugarCRM was acquired by Accel-KKR, a private equity firm focused on middle-tier companies. This cements SugarCRM is a go-to option for mid-sized businesses, as opposed to larger brands and startups.

Is there a free version of SugarCRM?

Unfortunately, SugarCRM does not provide a free plan for its users, nor does it provide a free trial on most of its plans. However, if you're interested in Sugar Sell, you can get a 7-day free trial.

Is SugarCRM any good?

SugarCRM is a middle-of-the-pack CRM, offering plenty of features but falling short on some of the more advanced options provided by better-known companies. It provides a lot of customizability across all its plans, and it is a good budget option if you're trying to save some money.

Home CRM Software

CRM Software

A modern CRM system might just be the most important tool a business can choose. Used intelligently, CRM software can transform the way that your business interacts with its customers and acquires new ones. Customer Relationship Management software can be slick, simple to use and brilliantly designed. But the best platforms are extremely powerful, too.

What Is CRM Software?

CRM software can make your Customer Relationship Management smarter, helping you focus on the needs of your customers.

Ian Paul - 5 months ago
Freshdesk Pricing: Plans, Value and Hidden Costs Explained

The free tier is intriguing, but we explain if the various Freshdesk pricing tiers deliver true value to businesses

Tom Fogden - 7 months ago
Top 8 Benefits of CRM Software

We explain how a business can use CRM (customer relationship management) software to supercharge its customer insights.

Adam Rowe - 7 months ago
Keap Pricing – Plans, Fees and Hidden Costs

Keap CRM pricing starts at $79 per month, but exact costs will be determined by your contacts, users, and type of Keap plan.

Adam Rowe - 7 months ago
monday.com CRM Review

Learn more about monday.com, a popular CRM software with lots of customizable features.

Conor Cawley - 7 months ago
The Top Five Worst Customer Service Practices

Happy customers are the key to a successful business – keep them happy by avoiding these poor customer service practices.

Conor Cawley - 2 years ago
How to Deal with Angry Customers

There's nothing harder than providing support to a frustrated user, and going about it the wrong way can make things worse.

Conor Cawley - 2 years ago
93 CRM Statistics to Help You Understand the Software

Check out some meaningful stats about CRM software, from usage statistics to CRM benefits and more.

Conor Cawley - 2 years ago
Best Customer Retention Strategies to Boost Loyalty and Profits

Take a look at a few strategies to help you prioritize customer retention for your business in 2022.

Conor Cawley - 2 years ago
How PolyAI is Redefining the Customer Service Call

PolyAI is looking to revolutionize the customer service experience with its 'conversational AI', a platform that it claims wi

Jack Turner - 3 years ago