Microsoft has added yet another feature to its Teams web conferencing platform: Admins are now able to create custom banners to let their team members know if an emergency call is incoming.
It can be easy to miss notifications when knee-deep in a project, and many workers actively try to avoid disruptions.
But any emergency case must be dealt with immediately, and that requires a notification that can cut through the noise. Here's what to expect from Microsoft Teams' new function.
With the new update, issued this month and currently available, Teams admins can create “disclaimer banners,” which they can customize to match the emergency call in question.
The banners will appear in the Calls app, and users will be able to acknowledge that they've seen the message by clicking the banner itself.
The feature rolled out across April, and should now be available worldwide on both desktop and Mac platforms. So, if you don't spot it, update your Teams software now.
The update joins a long list of new features and functions that Microsoft Teams has been steadily delivering for years — most recently, Teams users received the ability to cast their device to Microsoft Teams Room devices for faster responses to impromptu meetings, an ability that can come in handy for those emergency calls they'll now be able to receive.
Is Microsoft Teams for You?
Our Tech.co testers have checked and doublechecked all the top web conferencing and team collaboration softwares on the market, from Google Meet to the well-known Zoom.
In 2022, conferencing and collaboration are more important services than ever, as hybrid workforces need to stay connected in order to deliver the best possible work.
Microsoft Teams has plenty of features, good security, and seamless connection with the Microsoft suite of business software, making it the best fit for businesses that love Microsoft. The platform's ease of use isn't quite as great, though.
Web Conferencing Options
If you're keeping your options open, other platforms might be for you as well — we've ranked the top solutions over here.
Google Meet‘s accessibility features help it stand out, although Microsoft Teams just added the live captioning function that once set Google Meet apart. Plus, Zoom has a feature-heavy free plan for the budget conscious.
You can check out all the pros and cons to consider with the table below.
The lowest starting price for a paid plan. The lowest price available for your business will depend on your needs.
Overall conference calling
Users that need hardware
Users that need customer support
Yes (paid plan) – VoIP, Phone & Toll-Free
Yes – VoIP, Phone & Toll-Free
Yes – Add-on audio plan allows you to add Call Out, global Toll-free & local dial-in for premium countries
Yes – Companies get a single audio conferencing bridge dial-in phone number for easy universal access.
Yes – Audio-only calls can be created when a host generates an Audio pin
Yes – Just call the number listed on the meeting invite, or join via the link and turn off your camera
Yes – but only in selected countries, and each user dialing into meetings will need an audio-conferencing license.
Yes – in a meeting contact card, users can tap the phone number under Details to call using their default phone or voice app
Yes – Easy access to audio conferencing is provided via a traditional PSTN number