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Project management software platforms have been used by millions of businesses to plan and deliver projects for years now. In 2024, however, they’re frequently used as central, digital hubs where tasks, documents, and data can be stored – and meaningful decisions are made. In fact, in the past two years, more and more teams have shifted all of their operations to project management platforms.
After testing a range of project management tools’ features, customer support options, integrations, and ease of use, we awarded monday.com the highest score overall. It makes advanced features like its automation builder incredibly easy to use, and has a clean, uncluttered interface – so it’s perfect for beginners and less tech-savvy teams.
However, monday.com isn’t the cheapest, and if you’re one of many businesses that just don’t have much leftover budget for more software, a provider like Teamwork or Jira might be a better fit. To find the best project management software platform for your business, take a look at our shortlist below, and for more information, simply scroll down to the review sections contained within this article.
The Best Project Management Software: Quick Answers
Best Project Management Software Reviewed
Every year at Tech.co, we test the top project management software tools on the market, putting them through their paces with our custom testing criteria built around the needs of small and medium-sized businesses. We’ve looked at the interface, infrastructure, standout features, user experience, pricing and plan tiers, and more to determine the strengths and weaknesses of each tool.
This year, we narrowed our pool down to 10 providers that all provide general-use software that’ll suit the vast majority of businesses – which is why neither Celoxis nor Favro made the cut this time around. Here’s our full list of the best project management software for 2024:
- monday.com – Best overall, easiest to use
- Teamwork– Best for building automations and great value
- Asana – Best for displaying project data and tracking budgets
- ClickUp – Best for task management
- Wrike – Best for integrations, great for large businesses
- Trello – Great for customer support
- Smartsheet – Great customer support & security options
- Jira – Best value for money
- Zoho Projects – Great value, cheapest first paid plan available
- Basecamp – Good for basic task tracking and collaboration
Price From All prices listed as per user, per month (billed annually) | Score The overall score obtained from our most recent round of project management software user testing. | Best For | Pros | Cons | |||||
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Featured Provider | Best Overall | Best for Automation | Best for Task Management & Collaboration | ||||||
4.4 | 4.7 | 4.6 | 4.5 | 4.5 | 4.3 | 4.2 | 4.1 | 4.0 | 2.9 |
Integrations | Overall & Easiest to Use | Building automation | Task Management & Collaboration | Displaying Project Data | Customer Support | Great Security & Customer Support Options | Value for Money | Cheapest first paid plan and great security features | Simple Task Tracking & To-do Lists |
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Start Free Trial | Start Free Trial | Start Free Trial | Compare Deals | Compare Deals | Compare Deals | Start Free Trial | Compare Deals | Start Free Trial | Compare Deals |
Below, you can also find:
Test Summary (2024)
I’ve tested 10 major project management providers- and although it was pretty close – monday.com edged out Teamwork to secure the top spot going into 2024. It was the easiest to use in quite some way and is the most suitable for standard project management, whatever sector your business operates in.
Crucially, monday.com doesn’t feel as cluttered as Wrike, Smartsheet, and Jira, and it has first-class customer support options – I got stuck during one of my platform tests, and within minutes, monday.com’s customer service team walked me through the problem using the live chat function.
However, although monday.com was the easiest to use, Teamwork definitely impressed me – it’s very similar to Asana in its structure but some of the advanced features are easier to get to grips with. It’s a great option if you want speedy, “classic” project management software.
ClickUp on the other hand, with its powerful task management tools and useful “Chat” view, will be the best choice for businesses wanting a central hub for day-to-day work management.
Note: All the images used in this article were taken during Tech.co’s project management user testing series. For more information on how we test project management tools, as well as other products, visit our product research page.
1. monday.com – Best Overall, Easiest to Use
Pricing from: $9 per user, per month
Perhaps the most famous name on the list, monday.com provides a flexible project management tool that’s incredibly easy to get to grips with thanks to a drag-and-drop functionality, editable columns, and a simple, board-based default layout.
In fact, monday.com scored 4.2/5 for functionality on our last round of testing, meaning it was only narrowly beaten in this category by last year’s top-rated tool ClickUp. However, the service is so easy to use and has such excellent customer support options that it overtakes ClickUp, our top-rated provider last year, as our best project management software tool for 2024.
Pros
- Highly customizable platform
- Custom fields feature available on all plans (including the free plan)
- Rule-based automation can be used to complete simple tasks, like archiving items
Cons
- Free plan has 2-person user limit
- Limited third party integrations
- Higher tiers required for basic features
monday.com’s simple, modern interface makes it a much easier-to-use software tool than many of its competitors – some of our testing team found both Jira and ClickUp a little overwhelming compared tom monday.com due to their raft of features.
“I think the user experience is very intuitive. I just guessed where I thought things would be and they ended up being there, which was great.” – Stephanie Lennox, Tech.co ease of use testing participant.
You’ll be able to master monday.com quickly, even if you’re an inexperienced beginner – you’ll be able to get your whole team on board without too much trouble. If you do need some help though, monday.com offers live chat and email support across all tiers, as well as live chat support.
When I was using monday.com, I found that the information in my main table wasn’t automatically saved in the Gantt chart view when I switched between them. This was because I hadn’t selected the information I wanted to include in my Gantt chart, so I used this as an opportunity to test the software’s live chat function and ask for help. Impressively, monday.com’s support team sent me a video recording showing me where I was going wrong, shortly after I reported I was having difficulties. It took just minutes to resolve the issue.
There are some downsides though. You might miss some third-party integrations – Wrike and Asana both have a larger library of apps that they connect to. What’s more, you’ll need at least the Standard plan to integrate with any software at all.
But you’re less likely to need to call on the functions and features of other software simply because monday.com’s software has so much of the stuff that businesses need to carry out projects successfully.
The Kanban board view in monday.com makes it easy to view and move tasks. Image: Tech.co’s testing process
Who Is monday.com for?
With five pricing plans, monday.com can easily accommodate businesses of all sizes, but we’d recommend it most to small and medium-sized teams where not everyone is necessarily the most tech savvy. It’s a great choice for any team that has never used project management software before, too.
monday.com will also be a top option if your business simply can’t afford any downtime – troubleshooting issues and making contact with customer service is really quick, so the turnaround time after technical issues is never very long.
What's new in monday.com in August 2024?
Recently added monday.com functions include the ability to schedule your mass email campaigns, send test emails for the same mass sends, and seamlessly transfer workspaces between different monday.com products.
monday.com pricing
There are five tiers of monday.com pricing plans: Individual (which is free), Basic, Standard, Pro, and Enterprise. Here’s a little more detail on what you get on each of the provider’s plans:
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Number of automations | Gantt Chart | Resource management | Time Tracking | ||
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Individual | Basic | Standard | Pro | Enterprise | ||||
2 | Unlimited | Unlimited | Unlimited | Unlimited | ||||
3 | Unlimited | Unlimited | Unlimited | Unlimited | ||||
None | None | 250 actions/month | 25,000 actions/month | 25,000 actions/month | ||||
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Check out our monday.com review to see the full results of our testing and learn more about its features.
2. Teamwork – Best for Building Automation, and Great Value
Pricing from: $10.99 per user, per month
Teamwork offers a great service and, like monday.com, is particularly strong when it comes to ease of use and security – it earned a perfect 5/5 score in the latter research category, thanks in part to the two-factor authentication available on all plans aside from its free plan. Teamwork also scores an impressive 4.4/5 for pricing, since it has plans that can compete with the likes of Wrike, Smartsheet and Asana.
Teamwork’s range of easily accessible tools helps it score fairly highly for task management (4.3/5) and workflow creation (4.2/5). Automation is now offered on all Teamwork plans, as well as a time-tracking function – two features that weren’t provided when we first tested the software way back in 2021. In fact, it’s automation builder is among the best we’ve tried.
Pros
- Lots of collaboration tools
- Kanban-style boards and Gantt charts available
- Affordable pricing and solid free option
- Great security options
Cons
- Limited built-in integrations
- Data visualization isn't the easiest
Managing complex tasks is where you’ll find Teamwork particularly useful, regardless of the plan you choose. Task dependencies and sub-tasks are available on plans and will bring some clarity to the most complicated tasks present in your project, while Gantt charts, calendars, and Kanban boards can be used to track project progress.
I (along with others in our testing group) was really impressed by how easy it was to access different features and views in Teamwork. It’s very intuitive, at least compared to a program like Jira. This led to its ease of use score improvement; it felt like there was a button for pretty much anything.
During testing, we found managing budgets – which can be assigned to projects on all plans and to individual tasks on the higher tiers – much easier with Teamwork than some competitors, many of which seemed to make adding budgets strangely hard. What’s more, Teamwork also integrates with finance platforms like Quickbooks, Freshbooks, Blinksale, and Harvest.
In 2024, Teamwork now offers some sort of automation capability on all of its plans, including its free plan. There’s a total of 10 categories of automation overall. Personally, I love the automation builder. There were so many good examples for inspiration, but actually just building one yourself by following the instructions, which is what I ended up doing, was pretty straightforward.
Users can quickly add team members within Teamwork, using the invitation form. Image: Tech.co’s testing process
Who Is Teamwork for?
Teamwork is a great platform that provides a surprising number of features on its free and first-paid plan so will be an excellent option for small businesses that don’t have the software budget to spend on the likes of Wrike, Asana, or monday.com.
Teamwork is a great all-around pick for “traditional” project management, much like monday.com. While we’d suggest looking elsewhere for really data-intensive or highly complex projects involving multiple teams, Teamwork will be more than sufficient for most, small-to-medium scale projects run by small teams that just want to get organized.
What's new with Teamwork for August 2024?
The Teamwork platform is adding an expanded task details view that can be used as a full page as well as a pop-out panel.
Teamwork pricing
Teamwork has a free tier available, though it caps teams at five users, 100MB of file storage, and two active projects at a time. However, it does have a wide range of tools for a plan that won’t cost you a cent, including a Gantt Chart and Kanban board. Here how all of Teamwork’s plans compare:
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Storage | Number of automations | Kanban Board | Gantt Chart | Custom Chart Builder | Resource management | Time Tracking | ||
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5 | Unlimited | Unlimited | Unlimited | Unlimited | |||||||
2 | 300 | 600 | Unlimited | Unlimited | |||||||
100 MB | 100 GB | 250 GB | 500 GB | 500GB | |||||||
100/month | 5,000/month | 20,000/month | 50,000/month | 50,000 | |||||||
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3. Asana – Best for Displaying Project Data
Pricing from: $10.99 per user, per month
Asana delivers an easily navigable software solution and plenty of essential features. These include customizable task fields, task dependencies, and a timeline view for a broad look at projects’ histories and projected performance. This helped the provider achieve an overall score of 4.5/5, the same score that it achieved during our 2022 testing series.
Like Teamwork, our testing group was particularly impressed by how easy and useful Asana’s automation builder was – a stark contrast to ClickUp’s, which we found a little clunky. However, custom automation is only available on the business plan and upwards, which retails at a very pricey $24.99 per user, per month. Expensive plans mean Asana only achieved a 3.7/5 for pricing, behind ClickUp, monday.com, Zoho Projects, and Jira.
Pros
- Unlimited storage
- Plenty of third-party integrations
- Incredible clean and intuitive interface
- Easy to use dashboards and chart builder
Cons
- Most key features require a Premium plan
- Very high prices for larger teams
- No phone-based support
Asana offers great data visualization functions – although it’s important to note that data tools and the automation feature are only available on the provider’s paid plans. It also has a strong app marketplace for integrations, scoring 4.8/5 in this assessment area, since it offers over 400 apps, covering topics like reporting integrations, finance apps, communications tools, and much more.
When we tested Asana several years ago, we found Asana was lacking in some instances – we struggled with some aspects of budget tracking, for example. But now, you can track budgets for individual tasks on all plans, which Teamwork will only let you do on its priciest plans.
Although Asana is easy to use, it doesn’t deploy a minimalistic design like monday.com does. “It kind of felt a little bit cramped to me because there’s a lot of data in there. I didn’t have that much space to scroll” commented Ollie Simpson, one of Tech.co’s software researchers who participated in our most recent testing series.
The List view in Asana includes “To Do,” “Doing,” and “Done” sections. Image: Tech.co’s testing process
Who Is Asana for?
Asana’s excellent dashboard view will make it an attractive option for any team that’s working on a data-intensive project but also appreciates a clean, intuitive interface and reasonably straightforward automation features.
The wide range of integrations, on the other hand, will be perfect if you’re already wedded to other software and need an app that will slip seamlessly into your software stack.
It’s powerful enough to be suitable for teams of all shapes and sizes – and its portfolio view makes it an excellent option if you’re part of multiple teams managing concurrent projects. However, you’ve got to have a bit of software budget to throw at this provider if you want the best features, as the Premium plan is one of the priciest plans we’ve reviewed.
What's new with Asana for August 2024?
Asana is constantly rolling out new functions. The latest ones include smart projects, which let AI create projects for you; controls for which users can access and edit custom fields; and the ability to show or hide data labels on charts. a pop-out panel.
Asana pricing
Asana Personal (formerly Asana Basic) is now Asana’s no-fee plan, although as mentioned above, it lacks several important features such as data visualization tools. Here’s a quick table showing how Asana’s plans differ:
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Number of automations | Gantt Chart | Resource management | Time Tracking | ||
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TRY FREE | | |||||||
10 | Unlimited | Unlimited | Unlimited | Unlimited | ||||
Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | ||||
N/A | Pre-set automation only | Unlimited | Unlimited | Unlimited | ||||
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See our full Asana Pricing guide for more information.
4. ClickUp – Best for Task Management and Collaboration
Pricing from: $7 per user, per month
Created in 2016, ClickUp is a relative newcomer to the world of project management. ClickUp sees its platform as being far more than a task management dashboard. The company is leaning into the concept of a “Work OS“, which lets all employees organize their work around a central point rather than use multiple apps fulfilling specific, narrower functions.
This means ClickUp is packed full of features (more on this below). ClickUp is our fourth-best-rated project management software tool, finishing with an overall score of 4.5/5 (tying with Asana) after our most recent testing series.
Pros
- 11+ ways to view project progress and data
- Useful "Chat" view for collaboration
- Team view for organizing tasks by team member
- Cheaper than monday.com & Wrike
- Agile project management features
- Vast number of features, even on cheap plans
Cons
- Customizability can be overwhelming to new users
- Not great at compiling project feedback
- Comparatively clunky automation builder
- Slow to load on our tests
- No 24/7 live support
- Fewer integrations than competitors
ClickUp’s interface hierarchy starts with teams, and includes spaces, projects, lists, and finally, tasks. You’ll find this structure keeps different projects siloed from each other, reducing confusion while staying flexible enough to work in a range of different contexts. I think ClickUp’s setup options are really clear and during testing, this meant I got going quite quickly compared to competitors like Smartsheet.
ClickUp has more features on offer than any provider on this list – even monday.com – scoring a test-high of 4.6/5 for overall functionality. ClickUp excelled when it came to task management and has everything you’ll need to track the progress of both your projects and the tasks within it. Task dependencies can be used to ensure your project’s critical path is preserved, and sub-tasks are a great way of distinguishing between smaller tasks existing within larger ones.
ClickUp’s Template Center – which includes a vast range of templates for different industries and businesses – makes it a standout service for workflow creation. The provider is also great for collaboration, as it provides an advanced online whiteboard and a useful document editing function. There’s even an AI assistant which costs $7 per month per user, and it’s available on all of ClickUp’s paid plans.
ClickUp also offers good data visualization tools, with a chart builder included on all plans. The service proved capable of handling the demands of complex projects during testing, but some members of our testing group experienced long loading times and screen freezes, while others thought the interface was a little noisy – meaning it only achieved 3.9/5 for ease of use. This is slightly down from the 4/5 it earned during our 2022 testing.
Users can craft custom automations in ClickUp with a drag-and-drop builder. Image: Tech.co’s testing process
Who Is ClickUp for?
ClickUp is the most feature-rich program we’ve tested and will be a good fit for any team that wants an app or platform to centralize all of their day-to-day operations around. It’s got loads of useful, native collaboration tools and a myriad of project views, which means you’ll rarely have to leave the app once you’ve set it up.
However, due to many of the reasons mentioned above, we wouldn’t recommend ClickUp to absolute beginners in the same way we’d recommend a platform like monday.com. There’s a slightly steeper learning curve that comes with getting to grips with the raft of features on offer.
What's new with ClickUp for August 2024?
The AI assistant now costs $7 per month per user, up from its $5 price the last time we checked in with the service.
ClickUp pricing
All in all, ClickUp scores 4.4/5 for pricing, not far off our best value provider, Jira. when we tested ClickUp’s Paid Plans, it scored particularly highly when it came to task management, customer support, workflow creation, and data visualization – it’s an archetypal all-rounder. While ClickUp’s free version isn’t perfect, the Unlimited plan is an excellent option for just a few extra dollars.
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Number of automations | Gantt Chart | Resource management | Time Tracking | ||
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TRY FOR FREE | BEST FOR SMALL TEAMS | |||||||
Unlimited | Unlimited | Unlimited | Unlimited | |||||
5 | Unlimited | Unlimited | Unlimited | |||||
100/month | 1,000/month | 10,000/month | 250,000 automations/month | |||||
100 uses per project | | | | |||||
100 uses per project | 100 uses per project | | | |||||
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Read our full ClickUp Pricing Guide for more information.
5. Wrike – Best for Integrations, Great for Large Businesses
Pricing from: $10 per user, per month
Wrike scores 4.4/5 overall, bolstered by an impressive 4.9/5 score for integrations, higher than any other project management tool we’ve tested. If you’re wedded to the apps you currently use, you’re more likely to find Wrike seamlessly fits into your existing tech stack than the likes of ClickUp, which only scores 3.4/5 for integration.
Large businesses in particular will enjoy the fact that Wrike integrates with big names like Tableau, Quickbooks, Teams, Zoom, Slack, RingCentral, Salesforce, HubSpot, Oracle, Xero, MailChimp, Sage, LinkedIn, and many more. Wrike also has two enterprise-focused plans to choose from, whereas most providers offer one.
Pros
- No-nonsense, robust feature catalog
- Lots of customizability
- Strong task management and data tools
- Huge integrations library
Cons
- Not entirely easy to use
- Difficult to use automation builder
- Not the best for collaboration
Features in Wrike’s plans include task dependencies, Gantt charts, customizable calendars, and a Document Editor that tracks edit histories. Plus, at higher-paying tiers, a time-tracking feature. This is perfect for managing the complex, multi-stage tasks usually present in projects being delivered by big teams or companies.
It might not be quite as versatile as some of the other software on this list, but it’s straightforward and won’t take you too long to get to grips with, even if your goals are complex. For example, Wrike users can use the spreadsheet-style view called a ‘Table’ to make project amendments easily. Users just have to update the spreadsheet and won’t need to dive into different menus to reallocate tasks or make timeframe changes.
In addition to being reasonably easy to use, Wrike scores particularly well for security (5/5), as it has single sign-on, two-factor authentication, and user permissions available on the Enterprise and Pinnacle plans. IP restriction is also included and can give businesses managing sensitive data peace of mind. Providers like ClickUp don’t offer this.
The Kanban board view in Wrike lets users quickly view all tasks associated with a project. Image: Tech.co’s testing process
Who Is Wrike for?
Wrike is a great option for medium to large businesses. Like Asana, Wrike offers a huge range of integrations with other applications, so if you have multiple teams all running different apps, the transition to Wrike won’t nearly be as jarring as it would be with another provider.
Wrike’s high security standards also help to make it one of the most suitable options for businesses storing large quantities of customer data or a lot of employees on their roster. What’s more, if you are a large business, Wrike has two enterprise-grade plans to choose from, while other providers only offer one plan geared towards very large businesses.
What's new with Wrike for August 2024?
Wrike added a passel of tools that included new dashboards for organizing widgets, the ability to mass-update or self-assign user custom fields, and the ability to reschedule an item around a specific task or subtask when creating with a request form.
Wrike pricing
Wrike offers a great free tier, though it doesn’t include key features like budget management tools, custom fields, or task dependencies. It’s still a good option for businesses that don’t want to pay for project management software, but that ability to manage complex tasks is significantly quelled. Wrike’s paid plans, on the other hand, are pretty pricey:
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Number of automations | Gantt Chart | Resource management | Time Tracking | ||
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TRY FREE | ||||||||
Unlimited | 2 – 25 | 5-200 | 5-Unlimited | 5-Unlimited | ||||
Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | ||||
N/A | 50 automations/user/month | 200 automations/user/month | 1000 automations/user/month | 1500 automations/user/month | ||||
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Read our full Wrike pricing guide
6. Trello – Best for Customer Support
Pricing from: $5 per user, per month
Trello offers a “category and task” approach, similar to the one Jira operates on. In fact, it was acquired by Jira’s parent company Atlassian in 2017 – but has been designed from the ground up for project management.
Trello scores 4.3/5 overall and is the best provider when it comes to customer support. Trello’s Enterprise plan, which costs just $17.50 per user, per month is cheaper than Asana, Wrike, and Smartsheet’s Business plans. On this plan, Trello offers phone, live chat, and 24/7 live support, helping it to a perfect 5/5 score for this category.
Pros
- Kanban-dominant approach
- Automation is available on the free plan
- Cheaper than most competitors
- Live chat support on all paid plans
Cons
- Very simple project templates
- Basic functionality, not updated regularly
- Sparse collaboration tools
Each of the movable “cards” Trello uses to track tasks on its default Kanban board interface can be used to hold information, including the team members involved, subtasks, due dates, documentation, labels, and comments.
Trello is definitely one of the easiest-to-master project management software programs we’ve used – our research team found it to be better than Smartsheet, Jira, Zoho Projects, and ClickUp.
However, the out-of-the-box version of Trello doesn’t have nearly as many features as the likes of ClickUp or monday.com – which is part of the reason why it’s so easy to use. If you opt for Trello, you may have to rely on a catalogue of extensions called Power-Ups for some functions, which activate common project management functions like timelines and calendars.
The Kanban board view in Trello allows users to view helpful images. Image: Tech.co’s testing process
Who Is Trello for?
As we’ve covered, Trello is one of the simpler providers on this list, so is only really suitable for basic, linear projects. This is why it’s generally better for small businesses, but larger businesses would still find the platform sufficient if they’re not expecting too much from it.
The software just isn’t equipped to deal with complex task management in the same way ClickUp and Wrike are, but if you’re just looking for an uncomplicated space to track tasks and updates and don’t want to spend much, Trello is a solid choice.
That being said, its excellent customer support options – particularly on the Enterprise plan – make it a great alternative to monday.com for businesses that prioritize this sort of thing.
What's new with Trello for August 2024?
Users can now change the URL domains of public Power-Ups. Previously, they needed to contact Trello, so this is a big time-saver across the board.
Trello pricing
Trello has a free tier, but when compared to ClickUp’s, it doesn’t come close. Overall, it’s quite limited and is only suitable for teams that don’t have any budget to spend on project management software, and just want a basic task management system. Trello also has paid plans available, although they’re quite basic too:
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Number of automations | Kanban Board | Gantt Chart | Resource management | Time Tracking | ||
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Unlimited | Unlimited | Unlimited | Unlimited | ||||||
10 | Unlimited | Unlimited | Unlimited | ||||||
250/month | 1000/month | Unlimited | Unlimited | ||||||
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| Available as Power-Up | | Available as Power-Up | ||||||
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Read our full Trello review or our Trello vs Jira comparison
7. Smartsheet – Great Security and Customer Support Options
Pricing from: $9 per user, per month
You know how sooner or later, everything ends up in a spreadsheet anyway? Well, why not begin your project management with the best spreadsheet possible, instead?
Smartsheet lets you take Excel or Google Sheet-based tracking to the next level – it relies on a spreadsheet-like interface combined with a wealth of handy project management tools that are very easy to use.
Pros
- Free Trial available
- Familiar, spreadsheet-like interface
- Great for any sized company
- High scores for security & customer support
Cons
- Some features have limited functionality
- Not the easiest tool to use at first
- Competitors like ClickUp have better collaboration features, such as an online whiteboard
Smartsheet has a lot of advantages. For example, it scores above average for customer support (4.5/5), with onboarding assistance and 24/7 live support available as an add-on on both the Business and Enterprise tiers. It also achieved a 4.4/5 score for security, as it offers a wide range of compliance certifications and two-factor authentication on its Enterprise plan.
Smartsheet is therefore one of the better options for larger businesses that can’t afford long periods of downtime and store a lot of sensitive data. What’s more, the interface shares a few abilities with other services well-known to web natives, too. For example, users can be tagged in the comments with the same “@mentions” feature used by Twitter and Slack and can highlight essential bits of text just like in a Word or Google doc.
Smartsheet didn’t perform as well on our recent tests as it did in past ones, with its score decreasing from 4.6/5 to 4.2/5. This was largely because the learning curve was tough: “It seems like you have to spend a lot of time actually setting up this platform for a team to then use” said James Macey, our lead researcher. “Other platforms are a bit more straight-out-the-box ready to go.”
In terms of features, Smartsheet’s task management abilities were strong, thanks to custom fields on all paid plans and features like sub-tasks and task dependencies available to bring clarity to complex tasks. All in all, Smartsheet is a decent jack-of-all-trades generalist tool.
Pop-up panels make it simple to edit within Smartsheet’s spreadsheet view. Image: Tech.co’s testing process
Who Is Smartsheet for?
If you’re already working in spreadsheets, Smartsheet’s familiar interface will make the transition to project management software the most smooth. The way the platform is structured makes it a good choice for data-heavy projects, and perhaps even a better choice than ClickUp for this kind of thing.
Smartsheet would suit medium-to-large businesses that need solid security and customer support options, as well as powerful reporting and analytics tools, rather than those that need a collaboration and creation platform.
It’s a bit more of an “advanced” platform than the likes of Trello, so we wouldn’t necessarily recommend it to beginners or teams that just need lightweight software to organize a few tasks.
What's new with Smartsheet for August 2024?
The most recent updates include a new Kanban-style board view, an AI-powered data analysis function, and advanced reports for those using the Resource Management platform.
Smartsheet pricing
Smartsheet’s pricing used to be much higher than the project management software standard, and its first plan used to be exclusively for individuals. They’ve now changed those pricing plans, however – and they’re much more accessible for businesses.
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Number of automations | Gantt Chart | Resource management | Time Tracking | ||
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LOWEST COST | BEST FOR TEAMS | |||||||
1 (+2 editors) | 1 – 10 | 3 – Unlimited | Unlimited | Unlimited | ||||
2 | Unlimited | Unlimited | Unlimited | Unlimited | ||||
100/month | 250/month | Unlimited | Unlimited | Unlimited | ||||
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Add-on | Add-on | Add-on | Add-on | Add-on | ||||
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Read our guide to Smartsheet pricing for more information on specific plans.
8. Jira – Best for Value, Ideal for Tech and Dev Teams
Price from: $8.15 per user, per month
Initially developed by Atlassian as a tool for software development, Jira has become a popular general project management software service. If your IT department already uses it to report bugs, upgrading the rest of your team to its project management services is tempting – but it’s not quite as well suited to industries beyond engineering, software development, and ticket-based work more generally.
Pros
- Single sign-on available on all plans
- Excellent value for money
- Custom automation available on free plan
Cons
- Lots of tech/dev jargon
- Integrations can be confusing
- Not the best for collaborating
The core Jira interface uses a category-based system: Users can easily drag and drop tasks into categories including “To Do,” “In Progress,” and “Done.” Jira also supports almost 2,000 third-party integrations, which help it address all the needs that its basic service can’t.
Jira, however, doesn’t provide the best experience possible for simple project management – for instance, it doesn’t provide a good experience when it comes to team collaboration, scoring just 2.1/5 since it has no online whiteboard, team instant messenger, or project message board.
Jira only scores 3.2/5 according to our ease-of-use testing framework – compared to the likes of monday.com, it performed poorly. “I found setting up budgets really complex,” says James Macey, Tech.co’s head researcher. “I managed to do it but I had to really quite a lot of help articles and you have to set up a custom field. So I think even once you set up the budgets, they’re not even that really usable.”
I’ve used Jira in a previous role, so didn’t find it as difficult to get to grips with as some others in our testing group. If you’re a newbie, however, it’s a much steeper learning curve than the likes of Wrike and Teamwork. It’s not that Jira is a nightmare to use, it just hasn’t been completely optimized for the general user in the same way.
Jira’s Timeline view helps users picture each stage of a project across multiple months. Image: Tech.co’s testing process
Who Is Jira for?
If you need basic project management software and you’re prepared to get your head around a bit of unusual jargon, Jira’s tech and software development focused software might just save you a lot of money. Plus, if your IT team is already using it, it’ll make creating tickets and fixing issues even easier.
What's new with Jira for August 2024?
Jira’s work management software prices have risen recently, with higher starting prices combined with dynamic per-user costs that will drop as the total number of users grows. Standard now starts at $8.15 per user, per month (up from $5 per user, per month), while Premium now starts at $16 per user, per month, (up from $10 per user, per month). Both of these per-user costs begin to drop for those paying for 100 users or more, and are discounted up to 17% when paid annually.
Jira pricing
All of Jira’s pricing plans can accommodate unlimited users and you can build an unlimited number of projects. This helped the provider score a test-high 4.8/5 for pricing. Here’s all of Jira’s plans:
Price (annually) The amount you'll pay per month, when billed annually | Users | Storage | Support | Kanban Board | Gantt Chart | Custom Chart Builder | Resource management | Time Tracking | ||
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$8.60/user/month (if under 100 users) | $17/user/month (if under 100 users) | |||||||||
10 | Max. 50,000 | Max. 50,000 | Max. 50,000 | |||||||
2 GB | 250GB | Unlimited | Unlimited | |||||||
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See our full guide to Jira Pricing or compare plans to other providers.
9. Zoho Projects – Great Value, Good Security Features
Price from: $4 per user, per month
Zoho is a software giant, covering everything from CRM and accounting software to performance and project management software. It’s the latter we’re here to focus on, and if you’d like a more detailed review of the software package, check out our analysis of Zoho Projects features and pricing. Overall, we awarded Zoho a score of 4/5, and it did well when it came to managing tasks.
Pros
- Free trial
- Paid plans from just $4 per user, per month
- Team instant messenger for collaboration
- Gantt chart, Kanban board, calendar and task dependencies on all plans
Cons
- Free plan has no preset or custom project templates
- Teams of more than 3 will have to pay
- Guest access exclusive to high tiers and costs extra
To get the very best out of Zoho Projects, you’ll need to step up to a paid plan. These paid plans include time-tracking, resource management, as well as robust automation builders. These automation builders allow for simple automations that can speed up basic processes, while also allowing for more complicated automated processes that can expedite complex workflows.
Zoho Projects actually scored extremely highly for pricing on our last round of testing (4.6/5), making it the second-best value-for-money provider out of all of the project management software we tested, aside from Jira.
In terms of integrations, Zoho Projects integrates with the rest of Zoho’s business suite. So if you’re already using other Zoho products, it’ll have an advantage. But this also means it doesn’t have quite the range of integrations with third-party software that Wrike does.
The Gantt Chart View in Zoho Projects helps users track daily progress toward their goals. Image: Tech.co’s testing process
Who Is Zoho Projects for?
Like Jira, Zoho Projects is one of the better options for teams that don’t have much money to spend – Zoho Projects has a paid plan that retails at a cheaper price than any of the other providers on this list, and an even cheaper enterprise plan relative to the rest of the market.
If you’re a small business that simply needs a program with capable task management tools, automation, and a project message board and you can’t spend $10+ per person on an account each month, it’s worth downloading the free trial and seeing what it’s like.
Of course, Zoho Projects will also be a natural choice for any business that’s already using other applications built by Zoho.
What's new with Zoho Projects for August 2024?
Zoho now offers the ability to apply for a half-day leave within Zoho Projects’ Calendar module and has added support for Google Smart Chips for those using the Zoho Projects add-on for Google Workspace.
Zoho Projects pricing
Zoho Projects is one of our best value providers – its plans undercut pretty much all of the rest of the market, which makes up for the fact that its software is a little clunkier than the likes of monday.com.
Price (annually) The amount you'll pay per month, when billed annually | Users | Projects/Boards | Number of automations | Gantt Chart | Resource management | Time Tracking | ||
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3 | max. 50 | Unlimited | ||||||
2 | Unlimited | Unlimited | ||||||
N/A | Unlimited | Unlimited | ||||||
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Try Zoho Projects today or find out more about the best Zoho alternatives.
10. Basecamp – Good for Basic Task Tracking
Price from: $15 per user, per month
Basecamp rounds off our list and only scores 2.9/5 overall – a far cry from even Zoho Projects in 9th place, which scores 4/5. This is because Basecamp is set up quite differently than the likes of Asana, Wrike, and Teamwork – it’s more like a fancy to-do list and message with some extra features attached, rather than a fully-fledged project management solution.
Pros
- Great flat rate price for larger teams
- Simple interface that's easy to understand
- Communication and collaboration-driven platform
Cons
- Limited customizability
- Key project management features (Gantt charts, automation) are missing
- Poor customer support options
- No tools for displaying project data
Basecamp performed poorly across the board, scoring just 1.7/5 for overall functionality. Basic features found in almost all other project management programs aren’t included, such as Gantt charts and custom fields.
During testing, we didn’t find Basecamp particularly easy to use, scoring just 2.5/5. While Trello’s basic feature set made the app easy to navigate, Basecamp was so lacking in features that it made it difficult to carry out many of the things we wanted to.
Basecamp’s project dashboard lets users visit message boards, a To Do list, files, and more. Image: Tech.co’s Testing Process
“There’s no task dependencies or automation” commented Alice Martin, who participated in our project management user testing series. “The kanban board isn’t really that useful and you can’t use the same tasks that are on your to-do list.”
All in all, Basecamp will suit businesses looking for a very rudimentary program to keep some notes about the tasks they’re completing, and somewhere to send reminders and messages. Teams managing even mildly complex projects will find Basecamp limiting and not fit for purpose.
Who Is Basecamp for?
Basecamp is more like a to-do list and a message board with some additional features, rather than a full-blown project management software program. It’ll be great if you have a basic project and need a space to post updates, but beyond that, it’s going to be too basic for most projects taking place in 2024.
Basecamp pricing
Basecamp only scores 2.8/5 for pricing. Its $299/month flat-rate plan will be useful for large teams of more than 30, as this works out as less than $10 per user, per month. However, as you can expect, teams this large may find Basecamp limiting.
For more information on what you’ll get in each plan, check out our Basecamp pricing guide.
Methodology: How We Test Project Management Tools
At Tech.co we don’t write about products and services without conducting thorough research, and hands-on testing where applicable. While this process can be time-consuming, it’s time well spent if it means we’re providing better, more useful information for your business.
Project management testing criteria
When it comes to project management software, we focus on five key criteria in our testing, based on the factors companies and project managers have told us are most important to their everyday usage. These five criteria are:
- Ease of Use: We assess how easy it is to set up a project, how clear the interface is, and how easy it is to navigate.
- Pricing: We look at all plan costs. Providers offering lots of features for lower costs will have better pricing scores than those that lock them away on higher-tier plans.
- Customer Support: We assess the ways you can contact your project management software provider if something goes wrong. Providers offering 24/7 live support, as well as phone-based support and onboarding assistance, get the best scores.
- Security: For this area, we assess the security options offered by each provider. This includes user-level security features like 2-factor authentication as well as more administrative security measures like user permissions and IP restriction that will be relevant to enterprises. Available compliance certificates are also reviewed.
- Integrations: Lastly, we assess the quantity – and the quality – of the applications each project management software provider integrates with. Some project management apps have entire libraries full of native integrations, such as Jira, whereas other programs rely less on their connectivity to other apps.
- Functionality: This part of our research involves assessing the full feature set that each product provides. We look at 4 function-based sub-categories as part of this, to arrive at an overall functionality score (more on this below).
Functionality analysis
- Task Management: Providers are awarded points for including features that are helpful for viewing task progress, like Gantt charts and Kanban boards, as well as features like sub-tasks and custom fields that allow for better intra-task organization. Generally, the more functional task management features are provided, the more complex tasks a project management tool can handle.
- Project & Workflow Creation: Providers are awarded points for including features that help users streamline workflows, such as automation builders. We assess the quality and quantity of preset project templates, as well as the capacity to create custom project templates.
- Data Visualization: Providers are awarded points for including data display options, such as charts and report widgets, as well as a dashboard to put them all on. Providers that offer more options on cheaper plans, as well as the capacity for customization, score more highly.
- Collaboration: Providers are awarded points based on the range and usability of their collaboration tools. Some providers offer team instant messengers for seamless communication, while the highest-quality solutions on the market now include online whiteboards for virtual brainstorms
It’s important to note that not all of these criteria hold equal weight in our testing methodology. This is best practice, and based on what businesses have told us is essential, compared to what’s simply “nice to have”. Because of their central importance to project management, how easy each tool is to use, how much it costs, and features for project & workflow creation and task management had more of an impact on the overall than other criteria.
Ease of Use | Pricing | Customer Support | Functionality | Security | |||||
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4.5 | 4.3 | 4.2 | 3.9 | 4.1 | 4.1 | 3.6 | 3.2 | 3.2 | 2.5 |
3.9 | 4.4 | 3.7 | 4.4 | 3.7 | 4.1 | 4.2 | 4.8 | 4.6 | 2.8 |
4.5 | 3.8 | 4.5 | 3.3 | 4.0 | 5.0 | 4.5 | 3.5 | 2.7 | 2.8 |
4.2 | 3.7 | 4.1 | 4.6 | 3.7 | 2.9 | 3.2 | 3.1 | 3.3 | 1.7 |
5.0 | 5.0 | 4.4 | 4.3 | 5.0 | 4.4 | 4.4 | 4.2 | 4.8 | 3.3 |
What Is Project Management Software?
Project management software is a category of software programs designed to help businesses and individuals plan, organize, and deliver projects.
Project management software programs include features for tracking tasks and budgets, visualizing project data, communicating with teammates, and managing the workflows of those involved in the project. Robust reporting features, time-tracking, and resource management tools are also commonplace in 2024.
Project management software allows project managers to get a high-level overview of the progress of their project, as well as what everyone who’s taking part is working on. Most modern project management software tools also give users the opportunity to automate mundane or repetitive tasks, such as notifying team members when certain tasks are completed.
How To Choose Project Management Software for Your Business
Choosing a new software to install at your business can be daunting. The added costs, training, and the over-arching feeling of dreaded “change” is enough to induce sweat on the spot. Fortunately, we can help you make the right decision when it comes to project management software, to ensure a certain return on your investment and happier, more efficient staff.
Technology has seriously improved project management over the last few years, and many of the top options now are far quicker and easier to implement than you might expect, plus many can be customized to suit your own unique way of working.
Below, we’ll go over some criteria you should consider when it comes to choosing the right project management software for your business. Once you’ve chosen, you might want to take a glance at our general project management tips, too.
Company size
One of the easiest ways to narrow down your search for the right project management software is by the size of your company. Many tools cater to smaller businesses without a lot of team members, while others a tailor-made for enterprise-level organizations.
Small businesses
If you’re a small business looking for project management software, there are a few things you should definitely look out for before making a decision.
First off, you can likely avoid the more expensive plans and providers right out of the gate. Most of the pricier options are geared toward enterprise-level organizations that need robust analytics, vast customizability, and a whole lot of users. Small teams can typically get by with the free or entry-level plans, as long as you don’t require those advanced features for something specific.
Additionally, smaller teams should avoid some of the more complicated providers, like Jira, as they can be difficult to figure out due to the massive feature catalogues that you likely won’t even end up using. Stick to the easy-to-use options, like monday.com and ClickUp, so your whole team can enjoy improved productivity without learning a confusing new platform.
Mid-sized businesses
Finding the right project management software for mid-sized businesses is a bit more difficult than for small or large businesses because the needs can vary dramatically from company to company. Still, there are some guidelines to follow to make sure you end up with a solid platform for your business.
For project management software at a mid-sized business, it all comes down to what you want to use it for. If you just need a simple progress tracking platform, aim for ease of use, which you’ll find in ClickUp or Smartsheet. If you’re looking for more core features like collaboration and discussion, tools like monday.com, Asana, and Basecamp are a great fit. And finally, if you’re looking for a robust, analytics machine that can handle the unique requirements of your business, platforms like Teamwork, Jira, and Zoho will get you there.
Enterprise-level businesses
Not to be blunt, but enterprise-level businesses really do need project management software to keep track of everything going on. Fortunately, there are some options geared towards these larger businesses to help you monitor the wide range of metrics you likely want to keep track of.
For one, you’ll almost certainly be looking at the more expensive tiers, if not the enterprise-level solutions, provided by each platform. They typically allow for more users, more metrics, and more support, so you can be sure everyone is on the same page.
You’ll find enterprise-level solutions available through basically every provider on this list, but there are some that will truly improve your productivity. Jira and Wrike have features that will attract larger businesses, but other mid-tier solutions like monday.com and Asana offer enterprise plans that are great if you need the spaces for users but you don’t require all those advanced functions.
Budget
As with any decision in the business world, cost plays a pivotal role in which project management software will be a good fit. Obviously, measuring return on investment isn’t easy with this kind of software, but spending a lot versus spending a little can change what kind of platform you end up with and how well your team works together.
Small budget
If you don’t have a lot of room in the budget when it comes to adding new software, you’re in luck. As long as you don’t need robust analytics, advanced features, and a lot of users, many of these platforms offer free plans that can handle everything and then some.
If you’re looking for a bit more, entry-level plans are typically only a few dollars a month, and they offer great free trials that can let you test them out before you make a decision. monday.com, for instance, offers a great 14-day free trial of their easy-to-use platform to see if it fits your needs.
Big budget
If you’ve got a lot of flexibility in your budget for project management software, you’re all set. Project management software typically doesn’t cost too much compared to other business software, so it’ll be hard to go overboard when looking for the best fit.
That isn’t to say you should just throw money at the most expensive platform you can find. A big budget just means you get to focus on the important stuff, like user counts, feature sets, and support options, so you can get the perfect option for what you need.
Verdict: monday.com is the best project management software tool
All things considered, monday.com is the best project management software tool we’ve tested. You’ll find it easier to use than the other tools featured in this list, thanks to a tidy interface and a quick setup process that requires minimal menu-diving. There are also lots of customer support options available, including 24/7 live support and a live chat function.
monday.com’s five plans have something for everyone – solo users will find the free tier more than sufficient, while small businesses will appreciate how easy it is to track the progress of projects thanks to the task management and data display tools on offer. As a general-use project management tool that isn’t geared to a specific industry like Jira is, monday.com can be applied across industries and sectors.
However, you’ll find Teamwork highly capable when it comes to tracking budgets, and the software also performed well on our ease of use tests.
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