Jack is a senior writer at Tech.co with over a decade's experience researching and writing about consumer technology, from security and privacy to product reviews and tech news.

 

Recent posts by this Author


News

New Android Pie Features and How to Use Them

Android Pie is the latest iteration of Google’s Android operating system for phones and tablets, and the biggest change that comes with it is artificial intelligence (AI) right in your pocket. The AI functions in Android Pie change the way you interact with your...

News

Top 6 Online Scams to Avoid in August

Summer is here, and as the weather heats up, so do the scams. We’ve seen a wide array of inventive new ways that online fraudsters attempt to part you with your cash, from offering free Chipotle meals to breaking the sad news of Mr...

Business Phone Systems

Mitel Phone System Review 2019

Mitel is a globally renowned business communications company. Having purchased competitor ShoreTel last year, it is also now one of the largest business telephone companies on the market. Find out more about their services and products in our comprehensive 2019 review.

News

Fortnite: How a Free Game Made a Billion Dollars

Fortnite, a game that has seeped into the public consciousness in recent months. You may not play it, but you’ll have heard someone talking about it, and all that talk has translated into serious money. Fortnite has reported revenue over the past year of...

Business Phone Systems

IVR Systems

IVR (Interactive Voice Response) technology allows callers and computers to interact over the phone through an automated voice recognition system. While it has many applications, its main purpose is to collect information from a caller.

Business Phone Systems

Best VoIP Providers Comparison

Find the best VoIP solution for your business. We rank and rate 15 of the best providers, including RingCentral, Mitel, Vonage and 8x8. Covering a wide range of features and price points, we also look at the essential questions to ask VoIP providers before singing up.

Business Phone Systems

Top 10 VoIP Softphone Apps For Business

Softphone apps enable free and low-cost calls from devices such as your personal smartphone or business computer, as part of a phone service package. Tech.co's guide is a good place to start if you want to start taking advantage of this functionality and compare prices today.

Business Phone Systems

ShoreTel Sky Phone System Review 2019

ShoreTel have now been acquired by Mitel Phone Systems, however if you're interested in the services they used to offer, this pre-acquisition review can fill you in. Alternatively, head over to our Mitel review to find the latest information for ex-Shoretel and Mitel customers.

Business Phone Systems

VoIP Headsets For Business

If you frequently take a high volume of calls one of the main ways to improve efficiency is via VoIP headsets. With a phone headset you can save time, cut costs and benefit from a number of key features outlined in this guide. Find the best VoIP headsets for your business today.

Business Phone Systems

Cloud Based Phone System Reviews

We are so used to hearing about the ‘The Cloud’ that we can often forget to delve a little deeper into the technology and what it can offer us in our everyday working lives. Here are the best cloud based phone providers you'll want to know about, and what makes them so good.

VPN

Top 6 Best Free VPNs for 2019

We've rounded up the best free VPNs (Virtual Private Networks) for internet users looking for security, privacy and flexibility. Thanks to some great free VPN services, you don’t have to pay for the privilege of browsing anonymously. However, there are some limitations.