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Verizon Connect Reveal is among the best fleet management software options in our independent research, offering a robust platform with lots of functionality for managing your fleet. It offers 24/7 support and quick data refresh, making it a solid option for most businesses, particularly those who want to scale quickly and expand their fleet.
With 80,000 customers worldwide managing nearly 2 million vehicles, it’s safe to assume that Verizon Connect Reveal is a go-to solution when it comes to fleet management software. However, as is the case with any business software, there are some downsides to consider before making your final decision – and in Verizon’s case, it’s the long setup process.
Considering the features on offer and the enhanced visibility you’ll have over your fleet, however, it won’t take long for you to see a clear return on your investment. In this review, we’ll discuss how we got on when we tested Verizon Connect Reveal, as well as available pricing options and viable alternatives worth knowing about.
Pros
- 24/7 phone support for all users
- Fast data refresh for real-time information about your fleet
- Lots of mobile apps and integrations to choose from
- Vast selection of features with plenty of customizability for all types of businesses
Cons
- Minimum three-year contracts for all plans
- A steep learning curve due to the vast selection of features
- No free installation to get set up
- Long set up process due to robust functionality
- 30-day free trial
- Three-year minimum contracts
- Custom pricing quote required
Test Summary (2024)
We had the pleasure of getting access to a test version of Verizon Connect Reveal, allowing us to get a clear look at the interface in real life. Obviously, Tech.co does not manage a fleet, but the system had fake trucks and truckers in the software to give us a clear picture of how it works.
All in all, our testing revealed that Verizon Connect Reveal really is an intuitive platform, despite the vast functionality. Admittedly, the test version was a bit limited compared to the real thing, but we still were able to access detailed reports, scheduling calendars, and the interactive map for fleet management.
The latter was likely the biggest pro for Verizon Connect Reveal, providing a clear and interactive means of tracking fleet progress throughout their routes. You were even able to tap into trucker dash cams, so you can get an on-the-street view of your fleet to manage everything from accidents to road closures.
Verizon Connect Reveal Features
You can’t beat Verizon Connect Reveal when it comes to features. Our research found it to be the most robust platform in this department, offering a wide range of options for route optimization, driver management, vehicle management, GPS tracking, and even roadside assistance.
Keep scrolling to learn more about the features provided by Verizon Connect Reveal:
Key features overview
- Route Optimization: Features include detailed summary reports, exportable custom routes, complex scheduling, traffic alerts, and geofencing — all with a 30-second refresh time.
- Driver Management: Verizon’s driver tools cover daily or weekly history reports, two-way messaging, safety alerts and reports, ELD compliance, and extra add-ons for dash cam crash reporting and driver IDs.
- Vehicle Management: Tools for vehicle monitoring include comprehensive fuel management and vehicle diagnostics, maintenance scheduling, speed monitoring, mileage reports, and engine temperature tracking.
- Bonus Perks: Additional features include weather updates, IFTA compliance, asset and field service add-ons and unlimited users.
Verizon’s Replay feature made it easy for us to track driver progress toward a destination. Image source: Tech.co Testing
Verizon route optimization
Unlike some other competitors that merely offer third-party integrations for route optimization, Verizon Connect Reveal offers its own dedicated route planning software.
Managers can track vehicles in real-time with the service’s impressive 30-second refresh time (Samsara only guarantees a minute), with alerts triggered by any unexpected changes like a speed limit violation, arrival at a destination, or the due date for a routine servicing. Vehicles and alerts can all be seen from the main dashboard screen view. You can even tap into the dash cam of a given vehicle to check in on the progress of a route as its happening.
As with most features from Verizon Connect Reveal, it does cost a bit extra, but it could reportedly help you plan routes up to 50% faster.
Online training courses can help a manager make the most of the tools available.
Verizon Connect Reveal provides detailed reports of driver alerts, which made it easy for us to see who was speeding or idling. Image source: Tech.co testing
Verizon driver management
Verizon Connect Reveal allows fleet managers to track a lot of information about drivers, including active drive time and number of stops. You’ll also be able to track alert stats for each drive on everything from ignition status and transit time to idle time and speed exceptions.
We particularly liked the Replay feature, which allowed us to replay routes on an interactive map, giving us a clear picture of the driver’s routes driver details and time stamps.
This data can be used for daily fleet summary or individual driver reports as well, letting managers know what issues might be responsible for a low driver score. For example, a driver who speeds frequently might have a report that displays the duration and severity of their increased speed.
Detailed reports like this one helped us review the status of our vehicles. Image source: Tech.co
Verizon vehicle management
The main report interface offers reports covering fuel efficiency, lost fuel, and overall carbon footprint, complete with auto-calculated efficiency metrics. No fleet systems offer as many fuel reports as Verizon. Even Samsara doesn’t offer reports specific to carbon footprints.
While Verizon doesn’t offer a dedicated theft prevention tool, alerts can be triggered if the system is unassigned for a certain length of time, and geofencing or out-of-hours driving alerts can also be set up. We also found that Verizon can track both vehicle engine and cargo temperatures to ensure nothing overheats, and lets users know how much battery life remains in each electrified fleet vehicle.
Not every fleet system offers these tools. Teletrac Navman is our third-highest rated fleet system, but it does not track engine or cargo temperature, unlike Verizon and Samsara.
We found Verizon’s live and interactive fleet maps are easy to understand and operate for anyone familiar with the Google Maps. Image: Tech.co testing
Additional features
Beyond those standard fleet management features, Verizon Connect Reveal has a wide range of other features that improve the overall experience for users for a wide range of functionalities. Here are some of the additional features available from Verizon Connect Reveal:
- GPS tracking – Verizon uses real-time GPS location to track each vehicle. It offers Driver-Vehicle Inspection Report (DVIR) and Electronic Logging Device (ELD) compliance.
- Commercial vehicle roadside assistance – You get 24/7 roadside assistance for commercial vehicles in the US, with 25 miles of towing and fuel delivery of up to 3 gallons.
- Spotlight mobile app – Available for iOS and Android, this app allows you to track and interact with your entire fleet, with key features like fleet visibility, search functionality, and even two-way messaging for all drivers.
Verizon Connect Reveal Plans and Pricing
Unfortunately, Verizon Connect Reveal does not offer publicly available pricing, so you will have to fill out a quote form and talk to a sales representative to find out exactly how much it will cost your business. According to the rep we talked to, the price can vary depending on “number of units, vehicles of equipment, and features need for the business.”
A free demo is available as well as a 30-day free trial, and Verizon hardware comes with a factory warranty. You can get a more accurate quote by using our Verizon quote-finding tool.
Contract minimums for Verizon Connect Reveal are typically three years long, equal to Samsara’s contract length minimum, but longer than many other fleet management software. Teletrac Navman is our highest rated fleet system to offer a one-year initial contract. Verizon’s cancellation policy comes with a 14-day cooling off period.
The decision to buy or lease your fleet’s hardware units is moot with Verizon Connect Reveal, which gives them away for free, and promises a painless self-installation.
Many of the features offered by Verizon Connect are add-ons that will cost extra, including ELD capabilities, roadside assistance, field service management, fuel card tools, and more.
Verizon Connect Reveal Add Ons
The ‘connect’ in Verizon Connect Reveal isn’t kidding around. The company’s goal is to offer a completely interconnected operating portfolio of management software to keep your business humming along at maximum efficiency and profit.
Part of that goal? Giving you the add-ons that some operations need to expand beyond just fleet management and into field service or asset tracking. Here are the extra add-ons that aren’t offered by other competitors such as Geotab.
Fleet AI dashcam
Verizon’s AI Dashcam add-on gives users the hardware and software needed to support HD dashcam video footage of their fleet. Once in place, the system mitigates risk, while allowing managers to coach their drivers through best practices both using AI-powered automatic features and using the extra driver data collected by the cameras.
The dash cam package includes both a 150° 720p front-facing cam and a 145° night-vision-capable driver-facing camera, so it will record both the road outside and the driver within the cab. The software’s AI-based video analytics filters out the inconsequential footage, and ranks any important events by severity, from “near-miss” to “harsh driving event” to “collision.” Managers will be alerted within minutes of the event, and can download the video clips to save them. Drivers can receive an audio alert for any dangerous driving event as well.
The Verizon Connect Reveal software integrates with dash cams to let managers see what their drivers see, in real time. Image source: Tech.co
Verizon dispatch software for field service management
Verizon also offers a field service system called Verizon Connect Field Service Dispatch that’s designed for small to midsize service operations with field technicians, like HVAC software businesses, plumbers, and electricians. Basically, if you have a fleet of vans, this software offers everything you’ll need to schedule and assign jobs to those driving them. It will ensure there are no blind spots hiding inefficiencies in your day to day business.
Verizon Connect Field Service Dispatch is only available as an add-on to the Verizon Connect Reveal vehicle tracking service, and it costs an additional $20 per technician per month. Verizon Connect Field Service Dispatch includes:
- Scheduling and dispatch — Quickly send new assignments to your drivers, anywhere, anytime.
- A centralized, online dashboard — Visualize your operation in real time, with a calendar view as well as a live map.
- CRM tools — Verizon Connect Field Service Dispatch can automatically create user profiles for each customer, pulling them up when it recognizes an incoming call and helping managers keep track of each customer’s needs and client history.
- Quickbooks integration — Verizon Connect Field Service Dispatch offers third-party integrations with Quickbooks and other purpose-built invoicing services, rather than trying to do it themselves.
- Mobile app — Technicians can use the dispatch app in order to accept jobs and upload any needed notes, photos, or digital customer signatures. The manager will then be able to see these updates in real time through their main dashboard.
Interested in Field Service Management as well as Fleet Management software? Get field service software price quotes.
The scheduler for Verizon’s field service software functions similarly to the provider’s fleet dispatch software: A color-coded timetable uses orange for technicians who are on their way, blue for those who have started a job, and green for finished jobs. Image source: Tech.co testing
Verizon Connect Asset Tracking
Fleet managers with fixed or movable high-value assets will want to know where they are at all times, even when they aren’t part of a fleet. From excavators to shipping containers to sheds, Verizon Connect’s asset tracking solutions can give managers peace of mind that their assets are secure.
In addition to simply locating these assets in real-time on desktop or mobile, Verizon Connect can improve a company’s response times and efficiency, while deterring asset theft. Hardware units come with a five-year battery life for powered assets and more than ten years for non-powered assets.
Interested in tracking high value assets as well as your fleet of vehicles? Get asset tracking price quotes here.
Verizon Connect Set Up and Customer Support
Verizon offers 24/7 support via phone and email (support@verizonconnect.com), which you won’t get from many competitors including Quartix, GPS Trackit, and Spireon, although it is matched by industry leaders Samsara and Azuga.
The service’s onboarding process is fairly easy. Although it won’t install them for without cost, it offers fleet managers their hardware units for free, and provide a knowledge base on the internet to help guide customers through what it says is a 15-minute process. You can visit Verizon’s support page to find the most appropriate support phone line to call for your specific software issue.
However, Verizon Connect Reveal customer service lacks a chat bot support option, and won’t install hardware for free. If great support is your biggest need, you might prefer Omnitracs for its chatbot, free installations, and 24/7 support. Alternatively, Rand McNally is another flexible option that offers free installation support via chatbot.
Learn more about the fleet managers and its features in our Rand McNally review.
We take our impartial research and analysis seriously, so you can have complete confidence that we're giving you the clearest, most useful recommendations.
After conducting an initial exploration to identify the most relevant, popular, and established tools in the market, we put them through their paces with a research framework designed in-house to see their real strengths and weaknesses. In this case, we analyzed 20 fleet management products across 51 different areas of investigation.
Based on years of market and user needs research, we've established a fleet management testing methodology that scores each product in six core assessment areas and six additional subcategories, covering everything from the driver management features to value for money and customer support, as well as much more.
Our main testing categories for fleet management systems are:
- Price: the cost associated with using the fleet management software, including upfront costs, subscription fees, hardware costs (if applicable), and any additional charges for advanced features or add-ons.
- Tracking: the core functionality of the fleet management software, which involves monitoring and tracking the location and movements of vehicles in real-time, such as GPS tracking, route optimization, and geofencing.
- Driver Management: the features and tools provided by the fleet management software to manage and monitor driver activities. This can include driver behavior monitoring, driver performance reports and driver identification.
- Vehicle Management: the functionalities that allow for the efficient management and maintenance of vehicles, such as vehicle health monitoring and maintenance scheduling.
- Product Features: the additional functionalities and capabilities offered by the fleet management software beyond basic tracking and management, such as real-time alerts and notifications or driver routing and dispatching.
- Support: the resources, assistance, and guidance provided by the fleet management software company to users, including phone support, email or chat support, and online forums.
When it comes to calculating a product's final score, not all testing and research categories are weighted evenly, as we know some aspects matter more to our readers than others, which are merely "nice to have." After hundreds of hours, our process is complete, and the results should ensure you can find the best solution for your needs.
At Tech.co, we have a number of full-time in-house researchers, who re-run testing and research processes regularly, to ensure our results remain reflective of the present day.
How Does Verizon Compare to Competitors?
Verizon Connect Reveal is a great fleet management software, but it’s obviously not the only one out there. In fact, our research found lots of viable alternatives that could fit your business better, depending on your particular needs. See the full results from our product testing, in the table below, and keep scrolling for more provider vs provider comparisons:
| Price From The typical lowest starting price. The lowest price available for your business will depend on your needs. | Best for Who is this provider most suitable for? | Contract length | Free Trial or Demo | Fuel card integration | GPS integration | ||||
|---|---|---|---|---|---|---|---|---|---|
 | Best Verizon Alternative  |  |  |  |  |  |  |  |  |
| GPS Insight | Intellishift | ||||||||
| $14.95 | $19.99/vehicle/month | ||||||||
| Best overall | Great for established, large businesses | Great for construction fleets | Best for location tracking only | Best for cutting costs | Ease of use, thanks a great interface and support team | Great for Cargo Transport | Great for GPS tracking and route optimization |
| Best mid-range option |
| 3-year minimum (initial) | 3-year minimum | 1 year | Monthly | Monthly | No contracts | No contracts | 1 year | 12 months | 3 year minimum |
| 30-day free trial; hardware and software | Free online demo | Free live demo | 14-day free trial | Free demo | Demo | Free online demo | 4-week trial | Free demo | |
| | | | | | | | | | |
| | | | | | | | | | |
Verizon Connect Reveal vs Samsara
Verizon Connect and Samsara are quite comparable when it comes to fleet management software, offering a decidedly robust platform with virtually every feature you can imagine. Both are excellent options for the majority of businesses, particularly those that want to keep track of their fleet in real-time.
One of the few notable differences is that Verizon Connect has refresh data every 30 seconds, while Samsara claims to do so every 30-60 seconds. Plus, Verizon Connect can operate alongside the many Verizon services available. All in all, though, both are top choices in our research, so you can’t really go wrong with either one.
Check out our Samsara Fleet Management review for more information
Verizon Connect Reveal vs Teletrac Navman
One of the biggest benefits of Teletrac Navman over Verizon Connect is that it offers only 1-year contracts, rather than three-year contracts. Subsequently, if you’re looking for less of a commitment right out of the gate, Teletrac Navman could be a better option.
It is missing some key features, though, particularly in its cheaper plans. You won’t get access to automatic route optimization or engine temperature monitoring. However, you do get access to excellent reporting tools, including automated reports that can give you valuable insights about your fleet without my manual effort from your team.
Check out our Teletrac Navman review for more information
Verizon Connect Reveal vs GPS Insight
Don’t need all the features Verizon is stuffed with? GPS Insight offers a cost-effective alternative that still has everything a small or medium fleet needs: A live map with traffic and weather, upcoming maintenance tracking, and plenty of report templates for gleaning insights on fuel use, geofencing, and more.
GPS Insight’s reports include a fleet-wide DVIR summary, among many others. Image source: Tech.co testing
The brand also offers asset tracking, dash cams, and ELD systems, all of which integrate with its fleet management software. Costs start at $14.95 per vehicle per month, and, while that price point will rise as features are added, it remains one of the lowest starting prices in the industry.
Check out our GPS Insight review for more information
Verizon Connect Reveal vs Fleetio
If you’re looking for the biggest savings, Fleetio has our best fleet management cost score, thanks to plans as low as $3 or $7 per month.
As you can imagine, though, there is a catch to this low price. Fleetio has limited features, no hardware, and won’t offer ELD compliance. Verizon may be more expensive, but you definitely get what you pay for in terms of functionality.
Verdict: Is Verizon Connect Reveal a Good Choice?
Verizon Connect earned the highest score across our independent research for fleet management software. It offers a vast selection of features, add-ons, and integrations, so virtually any sized business in any industry can find what they need to make it worthwhile.
Verizon will enable users to choose the quickest routes, encourage safe driving, and provide fleet managers with plenty of data-driven reports to stay compliant while streamlining operations. The smallest fleet operators in need of a more basic system may not find this fleet management system to be cost-effective, but all others should satisfied.
If you think Verizon might be right for your business, you can compare Verizon Connect plans and custom pricing offers in minutes through Tech.co’s quick and easy Verizon Connect pricing tool.
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