Square Debuts the Next-Gen ‘Square Stand’ POS System

The biggest new features are built-in payments for contactless and chip cards, plus a "customer-driven" checkout process.

Square is one of the most well-recognized Point of Sale systems, familiar to anyone who’s paid for an item from a small store by tapping on a white tablet.

Now, the company has debuted the next iteration of that classic POS hardware, Square Stand, with updated features to make sales and inventory tracking easier than ever.

Here’s what the new countertop device has to offer, and why Square’s updating now.

Square Stand

Square Stand POS

The new Stand looks relatively similar to the old one, with a white square appearance and familiar logo.

The two biggest new features in the Stand are built-in payments for both chip cards and contactless payments, and a “customer-driven” checkout process that’s designed to be simpler and more streamlined than past processes.

Part of that checkout process is an order summary screen included in the device, saving cashiers from a clunky secondary screen. Payment icons located on the face of the device will be illuminated, making payments easier to complete at a glance.

The new 2022 Square Stand will cost $149 or $14 per month across 12 months.

Evolving for the Future

So why is Square updating its hardware now? According to Alyssa Henry, head of Square, the new version will address the evolutions in the shopping industry since the Square Stand first arrived way back in 2013.

“The new Stand was built with the future of commerce in mind,” Henry said in a statement. “Marrying elegant design with powerful software, Square Stand provides sellers of any size, from boutique retailers to multi-location restaurants, with a versatile command center for their business. Square Stand offers sellers an integrated way to meet the purchasing preferences of today’s consumers.”

A lot of disparate needs and tech have all been blended into the new hardware system — from online and pick-up sales to deliveries to both contactless and chip card readers.

With this hardware upgrade, Square can remain a one-stop solution for modern retailers, rather than a collection of third-party add-ons.

Is Square POS Worth It?

Our Tech.co testers have ranked Square highly as a POS system — the prices are low, but you’ll get all the core features needed with a lot of flexibility.

Like the previous Stand, the new Stand can handle Square’s software for restaurants, retailers, and appointments, as well as employee management services like time tracking, tip management, and shift scheduling. Additional add-ons like payroll, inventory, marketing, loyalty, and omnichannel commerce can all be added as needed.

The new Stand also drops the prices — users previously needed to pay $169 for an iPad Square Stand package that included a contactless card reader, but they’ll now just pay $149 for a Stand with the contactless payments functionality built right into it.

You can check out our full page on Square POS pricing for more info on the costs for transaction fees, as well as the monthly fee for the full restaurant or retail-specific software offerings.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Elon Musk Wants to Buy Twitter for $43 Billion

“Twitter has extraordinary potential. I will unlock it.”

The Elon Musk-Twitter saga just got even more interesting, as the world’s richest man has made a cash offer to outright buy the popular social media platform for $43 billion.

Recently, Elon Musk has set his sights on Twitter, criticizing the platform on his account, becoming one of the leading shareholders, and turning down a board seat in a matter of weeks.

Now, it’s all come to a head with this massive cash offer that could seriously shake up the social media landscape. Or it could all just be a big publicity stunt.

Elon Musk Makes $43 Billion Cash Offer for Twitter

That’s right, Elon Musk, CEO of SpaceX, Tesla, and the Boring Company, has put in a cash offer of $43 billion to buy Twitter. The offer — which puts shares at $54.20 — represents a 38% premium to Twitter’s close earlier this month, making it an understandably enticing offer for the board.

As for why Musk is interested in Twitter, he made it as clear as possible in a letter to the board:

“Since making my investment, I now realize the company will neither thrive nor serve this societal imperative in its current form. Twitter needs to be transformed as a private company.”

Musk obviously has a flare for the dramatic, but he sounds pretty serious about this offer, stating to the board that this was his “best and final offer,” noting that he would reconsider his nearly $3 billion investment.

The Free Speech Absolutist

So, what is Elon Musk’s beef with Twitter in the first place? In so many words, he doesn’t like that it isn’t completely “free” when it comes to speech. On more than one occasion, Musk has described himself as a “free speech absolutist” and has noted his opposition to tech companies like Facebook and Twitter censoring the views of its users.

“I invested in Twitter as I believe in its potential to be the platform for free speech around the globe, and I believe free speech is a societal imperative for a functioning democracy,” said Musk in a letter sent to Twitter chairman Bret Taylor. “Twitter has extraordinary potential. I will unlock it.”

The problem is that these platforms have previously been committed to free speech in a meaningful way, and it led to some pretty dramatic consequences, like the January 6th attack on the Capitol. Even worse, free speech-focused platforms like Parler have popped up since then, with most of them becoming riddled with racism and hate speech essentially from day one.

Even with Twitter’s waning growth numbers, it doesn’t sound like Musk has a sound gameplan for turning things around. And as many asked of the Washington Post, how does the richest man in the world purchasing a platform make it any freer?

Does Elon Musk Actually Want to Buy Twitter?

Your guess is as good as ours, but there’s definitely a chance that Musk isn’t actually interested in controlling one of the world’s most popular social media companies.

For one, Musk all but admits that he does not have the liquidity to buy Twitter, and that he’d have to sell stocks of Tesla to do so. He’s already proven he’s happy to do that obviously, having sold $1 billion in shares at the end of last year, but that doesn’t mean he’s looking to lower his stake in the automobile company even more just to buy Twitter.

Moreso, Twitter saw a rise in price after the news of Musk’s investment and pulling out that money now would net him quite a bit of coin, as long as he had a viable reason to do so, like not being allowed to buy the company.

All this to say that the specifics surrounding this offer are complex to say the least and questionable to the say the most. Twitter is holding a meeting with employees to discuss Musk’s offer, so only time will tell if this offer sees the light of day.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Amazon Adds 5% Fuel and Inflation Charge to All US Sellers

The company made $103 billion in revenue from similar fees in 2021, representing more than 22% of its total revenue.

US sellers are taking a serious hit this week, as Amazon adds to the transaction fee madness with a 5% fuel and inflation charge to all those who use the platform to move products.

Between gas prices, overall inflation and increasing transaction fees, business owners around the world are feeling the squeeze. The cost of virtually everything is rising at record-breaking pace and staying solvent gets harder and harder every day.

Now, Amazon is making it even harder, with the ecommerce giant adding a substantial surcharge on its sellers, and it’s not a good look.

Amazon Adds Fuel and Inflation Surcharge for the First Time Ever

In a first for the company, Amazon has announced that it will be adding a 5% fuel and inflation surcharge to sellers using its packaging and deliver services, dubbed “Fulfillment by Amazon.” In the memo to sellers, Amazon noted that the charge would be temporary:

“In 2022, we expected a return to normalcy as COVID-19 restrictions around the world eased, but fuel and inflation have presented further challenges,” read the memo. “It is still unclear if these inflationary costs will go up or down, or for how long they will persist, so rather than a permanent fee change, we will be employing a fuel and inflation surcharge for the first time—a mechanism broadly used across supply chain providers.”

As Amazon is happy to point out, even with the 5% upcharge, the company still provides one of the more affordable means of shipping and processing products. Still, it’s not a good look for a company that already rakes in more than $100 billion from these fees, making up 22% of Amazon’s revenue.

Amazon’s Rising Profits

While this news might make it sound like Amazon is struggling, this couldn’t be further from the truth. The pandemic presented a massive opportunity for Amazon, which recorded nearly $500 billion in ecommerce sales in 2020, representing a 42% increase year-over-year.

That growth has slowed down a bit since the beginning of the pandemic, but not by much. In 2021, the company enjoyed nearly $615 billion in ecommerce sales and is poised to hit $730 billion in revenue in 2022.

Suffice it to say, Amazon is doing fine, which makes these surcharges seem like a needless charge on those who are already struggling with inflation. Obviously, Amazon could take the relatively small hit from inflation and fuel costs and pass that down to its sellers. Unfortunately, that’s just not the world we live in.

Increasing Fees for Small Businesses

Amazon isn’t the only company ramping up prices for small businesses around the world. Popular ecommerce platform Etsy increased its transaction fees earlier this year by 30% and its sellers are not happy about it.

In fact, earlier this week, Etsy sellers went on strike to protest the rising transaction fees, which have increased by more than 80% over the last five years. The group of protestors is unfortunately small, but the message is clear: stop charging small businesses more just to line your pockets.

Fortunately, if you’re looking to move on from Amazon or Etsy when it comes to selling products, there are plenty of options out there. These ecommerce website builders are a great place to start, with our research showing that Shopify provides one of the more comprehensive and affordable options on the market today.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Google Is Investing Nearly $10 Billion in Physical Offices

The decision comes just a few months after Google opted to provide a hybrid work model for its many employees.

Working in the office isn’t going anywhere apparently, as Google has announced its plans to invest nearly $10 billion on developing its office and data centers around the country.

If you hadn’t noticed, there’s been a significant shift towards remote work in recent years, with the pandemic pushing business owners to reevaluate how their employees get work done. Employees have been adamant that working from home is important to them, with many stating that they would rather quit than return to the office.

However, Google isn’t giving up on office work it seems, as the company announced plans to make a substantial investment in its physical workspaces in 2022.

Google Announces $9.5 Billion Investment in Offices and Data Centers

Announced in a company blog post, Google is planning on investment $9.5 billion in office spaces and data centers around the country in 2022. While the move might seem odd given the global shift towards remote work, CEO Sundar Pichai notes that the two are not mutually exclusive:

“It might seem counterintuitive to step up our investment in physical offices even as we embrace more flexibility in how we work. Yet we believe it’s more important than ever to invest in our campuses and that doing so will make for better products, a greater quality of life for our employees, and stronger communities.”

The investment isn’t just aimed at providing perks and benefits to Google’s current employees either. The move will make way for Google to add “at least 12,000 new full-time Google jobs by the end of the year, and thousands more among our local suppliers, partners and communities.”

Google’s Hybrid Work Policy

While you might take this news as a death rattle for remote work, the reality is that Google is positioning itself to provide the flexibility that workers demand while still providing the lavish in-office experience that it became so well-known for. Its hybrid work policy — which has employees coming into the office at least three days per week — is still in effect, allowing Google to stay competitive when it comes to the country’s top tech talent.

Whether or not Google sticks to this plan remains to be seen, though. The company could be transitioning back towards its famous in-office culture. Still, there are no plans to rescind its hybrid work policy, and with 83% of employees around the world in favor of hybrid work models, you’d think Google would be smart enough to make sure they give the people what they want.

Admittedly, Google is well-positioned to provide hybrid work for its employees, but not every business can say the same. Fortunately, tools like VPNs, password managers, and remote access software could get your business set up for the remote work boom in a way that won’t compromise your security.


Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

You Can Now Join Video Calls from Google Docs, Sheets & Slides

The new update will make it easier to collaborate on a Google Doc or Sheet with the people you're chatting with on Meet.

Google has now made it possible to join Meet video calls from other Google apps such as Docs, Sheets, and Slides, which makes for an even smoother user experience.

The new feature is set to be rolled out over the next few weeks, and, although Google regularly enhances or modifies its video conferencing app, this might just be one of the more useful updates.

Millions of people across the globe use Google Docs and Sheets during their workday but then hop onto Zoom for their video calls, so the company may be looking to give another reason to ditch competitor video conferencing app providers.

Presenting in Meet Calls Just Became a Lot Easier

As Google explains in a post on its Workspace updates portal, when you have a Google Doc open and you have a Google Meet call scheduled, you’ll be able to “Join the call” and quickly present a document, spreadsheet, or presentation to all attendees, allowing everyone in the meeting to collaborate while having a conversation.

Google Doc/Meet Update Screenshot

Explaining the reason behind the change, Google said that it hopes the “feature makes it easier for everyone in the meeting to collaborate in real-time while having a conversation—all from the same tab.”

Although most video conferencing apps have the ability to “present” whatever is on your screen — and if you really wanted to, you could have everyone on the same Google Doc while you’re on a video call in another tab — but syncing up the two like this will make a life a lot easier for everyone. Constantly flicking between tabs or apps is never a fun activity.

The new feature will be available to all Google Workspace customers, as well as legacy G-Suite Basic and Business customers, and it will be rolled out as “on” by default.

Google: Clawing Back Control of Conferencing?

Although Zoom was around long before the pandemic struck in 2020, it never had the user base it has been able to compile over the past two years.

According to one study, Zoom held 50% of the video conferencing market in 2021. Novel features like breakout rooms and kooky backgrounds made it an instant hit as the world locked down and headed inside.

However, if Google keeps going the way it’s going, you can see how it might start to eat into that massive market share currently held by Zoom. The prospect of having everything from your calendar to your video conferencing software inside one, interlinked system is certainly appealing.

This update may be one of the first steps in mounting a serious challenge to Zoom — and it’s features that will genuinely improve the user experience that will ultimately tip the balance.

Is Google Meet the best conferencing app?

It’s safe to say that Google Meet is definitely one of the best conference calling apps available, despite the occasional connectivity and audio problems. However, as was also mentioned, Zoom is a top contender and is used by hundreds of millions of people (and thousands upon thousands of businesses) to connect with their colleagues and friends.

Here at Tech.co, when we tried and tested the best video conferencing apps around, we found GoToMeeting actually came out on top. It’s cheaper than Zoom, allows for more meeting participants, and no meeting duration limits on any of its plans. Plus, it has that lovely integration with the rest of the Google Workspace suite too.

Whatever your current choice for video calls, if you use Google apps in any other aspects of your workday, it might be worth the switch.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

41% of Execs Say Remote Employees Less Likely to be Promoted

Survey of US executives will provide little comfort to remote workers who already may feel isolated from their colleagues.

A survey of two hundred C-Suite executives has revealed that a significant number believe permanently remote employees are at a disadvantage when compared with their in-office counterparts and almost half agreed they are less likely to be considered for promotions.

The survey also showed that engagement among remote employees was a major concern to senior leadership figures, despite more faith in employees’ ability to set up and use remote working tech like video conferencing software.

Fortunately, however, executives seem to have a number of ideas up their sleeve that can be utilized to increase employee engagement and at least go some way to leveling the playing field between employees in and out of the office.

Remote Employees Have Extra Barriers to Progression

Vyopta’s 2022 Survey, “The Challenges of Hybrid Work”, queried 200 U.S. executives with the minimum seniority of Vice President on a variety of questions relating to the state of their workforces, which include remote and non-remote employees.

Some of the most surprising results detail how executive staff feel remote working affects the career progression of their employees. A huge 41% of survey respondents said remote employees would be less likely to be considered for promotion.

Why is this? Well, it can in part be explained by the fact that 43% of executives surveyed agreed that remote employees are less wired in to a company’s culture, whilst just over half (52%) felt employees working from home or elsewhere were “overly reliant on others to be able to collaborate remotely”.

A mere 4% of respondents considered their remote employees as “not disadvantaged” in at least some way when compared to their peers that come into the office.

Employees now More Tech-Savvy, but Software Doesn’t Bridge Engagement Gap

Although it’s clear that there’s a widespread feeling that working remotely doesn’t quite give you the same leg up in your career as coming into the office, it seems executives now have more faith that their employees can get their remote collaboration technology working.

When Vyopta ran a similar survey in 2021, only 30% of executives fully trusted more than three-quarters of their staff to correctly navigate the remote collaboration technology required to make remote working a success, whereas now that number is 46%.

However, this hasn’t helped ease fears about engagement among remote workforces. For instance, 44% of executives surveyed strongly agreed with the phrase “The frustrations of working remotely are causing some employees to become less engaged on virtual calls” whilst a further 49% somewhat agreed.

One interesting finding is the perception from some that keeping the microphone or camera off during meetings meant the individual was not engaged.

A huge 94% of executives either strongly or somewhat agreed with the idea that employees that do not show their faces are more often than not the ones that are not engaged. 91% also somewhat or strongly agreed that employees that regularly go on mute and don’t turn their camera on won’t progress in the company.

How to Keep Staff Involved Outside of the Office

Although executive views on the disadvantages of working from home are negative, they’ve still taken significant steps to mitigate some of the pitfalls of being away from the office.

49% of respondents said “highlighting individual performance publicly such as through awards or promotions” was the best way to keep staff engaged, whereas 48% focused on giving direct, individual feedback. Virtual activities and meet-ups also scored highly (43%).

However, none of this can be achieved without the technology needed to do so – so it isn’t a shock that investment in collaboration tools like video conferencing software scored highly (42%). 37% also referenced fixing existing problems with collaboration software.

So, equipping staff and praising them regularly seems to be the way to stave off some of the negative by-products of working from home. But others, it seems, are inevitable – at least in the eyes of Execs – which means we could soon be seeing major disparities in the career pathways taken by remote and non-remote employees.

Read our guide to managing remote staff effectively

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

$1 Billion Commitment to Carbon Capture by Meta, Shopify, and Others

The companies are investing in a joint venture that will make a significant contribution to reducing the earth's temperature.

Facebook parent company Meta, online store builder Shopify, and a string of other tech companies have pledged to commit $1 billion to rejuvenate the carbon capture market.

A new joint venture will be created with the sole purpose of buying up carbon from other technology companies over the next nine years.

The move is especially significant for Shopify, now one of the world’s most popular ecommerce website builders, which has already purchased more Direct Air Capture (DAC) carbon removal than any other company in history.

Tech Titans Team Up

Along with Meta and Shopify, payment services company Stripe, Google parent Alphabet and consulting behemoth Mckinsey have pledged a total of $925 million to the project.

The companies have set up a new organization called Frontier, which will be given a $925 million war chest with which to buy up carbon removal from other technology businesses.

CNBC reports that “Stripe will also provide customers to Frontier through its Stripe Climate program, which allows online sellers using the company’s platform to devote a portion of sales to carbon removal.”

Shopify Swap Commerce for Capturing Carbon

Shopify’s involvement with Frontier shows that the company’s will to be green stretches far beyond its logo – before the project being discussed at present was even launched, the company had purchased 10,000 tonnes from Carbon Engineering and another 5,000 tonnes from Climeworks.

“Large-scale DAC-based carbon removal is essential to undo 200 years of burning fossil fuels” – Stacy Kauk, Director of Shopify’s Sustainability Fund.

Kauk added that Shopify “need[s] others to join us with purchase commitments so we can kickstart the market, scale this technology globally, and start reversing climate change.”

The company also has a sustainability fund that pumps $5 million a year into fighting climate change via a number of environmental initiatives.

Getting Carbon Capture off the Ground

Carbon Capture has been touted as a way out of the climate crisis for some time now, and despite promising signs that it may be able to bring the earth’s temperature back down to pre-industrial (i.e. safe) levels, very little has been done so far.

A type of dense, igneous rock called Periodite an excellent candidate for Carbon storage.

Carbon Capture involves CO2 being separated from other gases produced during the industrial process, such as those at coal and natural-gas-fired power plants. After being separated, the CO2 is then compressed and transported to storage via pipelines or vehicles.

Then, the CO2 is permanently stored in rock formations. A type of dense, igneous rock called Periodite is thought to be an excellent candidate for such storage.

The U.N.’s Intergovernmental Panel on Climate Change that the pre-industrial level could only be reached if 6 billion tons of CO2 are removed every year until 2050. However, only around 10,000 tons of carbon have been removed via carbon capture so far.

Indeed, the tide does seem to be changing – the US, UK, and EU have all made some sort of pledge over the last couple of years to capture large remove carbon from the atmosphere using this technique.

Money and Morals

It seems like there’s no limit to precisely how involved in our lives tech companies are, and how essential their applications or products will become to our day-to-day lives. Companies like Facebook and Google are already virtually inescapable.

This is why it’s important to continuously ask what role these companies should be playing in our lives, and what social responsibilities should subsequently flow from that – a conversation big tech businesses often want to avoid.

And whilst they will continue to fail to meet expectations in a variety of other areas, it’s encouraging to see so many big names putting themselves at the forefront of a green initiative that needs this kind of investment and exposure to really get off the ground.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Report: Apple Faces New EU Antitrust Charges After Spotify Complaint

The new development is an indicator that the commission may have found new evidence or changed an element of its case.

The European Commission is expected to hit Apple with new antitrust charges, according to a report out today from Reuters.

They will be the latest charges in an ongoing music streaming investigation that kicked off last year, following a 2019 complaint from the streaming service Spotify.

The new development is an indicator that the commission may have found new evidence or changed an element of its case, and it isn’t the only antitrust regulation that the EU has issued in recent months.

Apple’s Antitrust Issues

The European Commission’s case against Apple last year hinged on the claim that the $3 trillion tech giant had distorted the music streaming industry in its own favor with unduly restrictive App Store rules.

These rules included forcing app developers to use Apple’s own payment system while barring them from pointing users towards any outside payment system.

In March, the EU provisionally agreed on the Digital Markets Act (DMA), which is designed to prevent similar anti-competitive practices from tech giants including Amazon, Google, and Meta, as well as Apple. Once that act takes effect, Apple’s actions in the music streaming world will clearly be illegal.

Right now, though, it’s not as clear cut.

“The DMA is still two years away. The rules will probably apply to Apple at the beginning of 2024. This is why antitrust cases remain important,” lawyer Damien Geradin at Geradin Partners, who’s advising app developers in other cases against Apple, told Reuters.

The new charges, according to Reuters, will be in a supplementary statement of objections, indicating some change of direction in the case that remains to be fully revealed.

Is Tech Facing a Reckoning?

Apple has faced similar pushback from the US government in the past. As Tech.co senior writer Conor Cawley wrote in 2019:

“The reality of the situation is that tech companies like Google, Facebook, and Amazon have gone generally unregulated for a long time, partly for the sake of innovation, but also because politicians are comparatively out of touch when it comes to the tech industry, making it hard to write laws that apply to the decidedly complicated industry.”

But despite regular waves of public backlash against anti-competitive moves and privacy-threatening data collection, tech giants have continued strong with relatively little oversight from slow-moving US government officials.

The latest reported charges against Apple are yet another indicator that global governments are taking a firmer stance than ever against potential abuses of tech companies’ power — but it’s also not an all-in-one silver bullet in the fight.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Microsoft Edge Updates Its Sleeping Tabs for Better Performance

Each sleeping tab saves the Microsoft Edge browser 85% memory and 99% CPU, and the new update lets even more tabs sleep.

The Microsoft Edge browser is getting speedier with a new update to tweak the recently introduced “sleeping tabs” feature.

Sleeping tabs were first announced in September 2020, then rolled out in December.

The feature does just what it sounds like: Tabs will go to sleep when they haven’t been used recently, saving memory and CPU use until they’re clicked and wake up again.

Sleeping Tabs

The new update allows pages that are sharing a browsing instance with another page to still go to sleep when needed.

According to the Microsoft blog announcement, this will let an average of 8% more tabs go to sleep — with each sleeping tab saving the Microsoft Edge browser 85% of the memory and 99% CPU that a non-sleeping tap would use. Since they’re frequently being woken up, the overall savings aren’t quite as high.

“Using sleeping tabs on Microsoft Edge typically reduces memory usage by 32% on average,” the Microsoft Team said in a previous post. “It also increases your battery life as a sleeping tab uses 37% less CPU on average than a non-sleeping tab. Although individual device performance varies depending on configuration and usage, we’ve heard from users that this decrease in resource and battery usage has improved their browsing experience.”

Adjusting to Your Needs

The default amount of time it takes a tab to go to sleep is two hours, but this can be manually adjusted from the Settings page, allowing users to keep their pages awake for longer or letting them go to sleep quickly when they know they won’t be flipping back to them any time soon.

There’s also a blocklist that lets users pick specific websites to never let sleep — a boon to anyone who loves using lengthy YouTube playlists as background music for their day.

The new sleeping tabs update also ushers in a new dialog that reveals how many tabs are currently sleeping and estimates how much system memory they’re saving. To find it, users can click the “Performance” option in the upper right-hand menu.

Microsoft for Work

You can download Microsoft Edge for free if you’re interested in the sleeping tabs feature.

While Google Chrome remains the dominant browser option by far, Microsoft Edge remains a great fit for anyone already locked into the Microsoft ecosystem of software products, from office standards like Word and Excel to Outlook.

The constantly iterating Microsoft Teams platform is finally compatible with the Firefox browser as of this month, so if you’re using Teams for your web conferencing or team collaboration needs, you have a range of options.

Microsoft Teams offers great security and features, and comes with a (limited) free version, all of which makes it an attractive option for businesses — whether you’re concerned about saving browser CPU or not. We’ve rounded up other top web conferencing tools over here, if you’re still on the edge of making a decision.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

The First Day of the Etsy Boycott: Sellers Are Striking All Week

The strike starts on April 11th, the same day of Etsy's transaction fee hike. Etsy customers are encouraged to boycott, too.

In February, ecommerce platform Etsy revealed that a record fourth quarter had earned them $717.1 million in revenue and added 10 million active buyers.

Etsy also hiked its transaction fees by 30%, raising the costs to sellers from 5% to 6.5% on each sale.

Now, those sellers are responding. Starting today, they’re going on strike for a week in protest of the price change, which they say is just the latest in a series of decisions that have squeezed the small-business sellers who depend on the Etsy platform to survive.

What to Know

The strike starts on April 11th — the same day that Etsy’s transaction fee increase takes effect. The strike is scheduled to last seven days, running until April 18th. And, in addition to the sellers themselves suspending sales, the strikers are urging Etsy customers to boycott this week as well, by avoiding any purchases through the platform.

Over 5,000 sellers are joining the strike, according to The Verge. Granted, the platform has 5.3 million sellers, but the impact could be noteworthy, depending on how successful the striking sellers are and how much attention the movement gains. It’s certainly already come a long way, as Etsy strike organizer Kristi Cassidy told Yahoo Finance:

“It’s also quite a bit for just people trying to spread a movement online with no advertising. The amount of support we have gotten when we put this out into the world– people are sharing, it’s spreading entirely organically.”

Why Strike?

The April 11th price hike moves the cost of a transaction up from 5% to 6.5%, and it follows a previous increase in 2018 that moved that same fee from 3.5% to 5%. In other words, the transaction fee has now increased 85% in a five-year period.

The transaction fee is just one of several charges that successful sellers must pay: Listing fees, payment processing fees, and service fees may also be included.

In addition, any seller making more than $10,000 a year is required to join a program which gives them ads placed by Etsy on their behalf — and which Etsy makes a 12% commission on for each sale that comes from their ads. Getting rid of this mandatory program is another demand that the strikers are holding out for, in addition to dropping the transaction fee increase.

“That seems like that should be a given anyway, the ability to opt out of offsite ads. If it was working for everyone, why do they require us to be part of it?” says Cassidy. “Every demand that we have made is very reasonable. And if Etsy refuses to work with us on these, it does not give me very much hope for the future on the platform.”

If Etsy doesn’t address the strikers’ demands, the dominant ecommerce platform may have a shakier hold on the industry moving forwards.

Selling Online

If you’re mulling over your own ecommerce venture, the Etsy strike may have you considering alternative options.

Launching an ecommerce website of your own — with your own domain name and custom-built virtual storefront — positions you outside of ecosystems like Etsy. While operating your own store can be a challenge, it’s definitely easier than ever to get started.

We’ve rounded up the top ecommerce website builders that are equipped with the sales features you’ll need for the job, from checkout processes to card payment integrations to SEO and marketing tools that don’t charge you a 12% commission.

Wix is our top pick, as it offers many features at low prices, but Shopify is another great service, and Squarespace is a great choice for those selling virtual products or services in particular. Check out our comparison table for a quick look at the pros and cons of each.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Twitter to Test Unmentioning Feature to Curb Abuse

The social media platform hopes that this feature, among others, will prevent users from cyberbullying others.

The edit button is still missing, but Twitter is officially testing a new feature that will make the social media platform similar to others in the industry: unmentioning.

Twitter has had its fair share of controversy when it comes to abuse. The popular social media platform has been ground zero for cyberbullying on a grand scale, with CEO Jack Dorsey attempting to curb the hate while preserving its commitment to free speech.

Now, the company is finally following through on a promise to add a new unmentioning feature to its platform that won’t curb hate speech, but will allow users to at least avoid some of the vitriol that may be headed their way.

Twitter to Test Unmentioning Feature

Announced, of course, in a tweet from the Twitter Safety account, the social media platform will begin experimenting with the new feature for a few users starting immediately.

https://twitter.com/TwitterSafety/status/1512137703067996166

The feature is quite simple. Just click the three-dot menu next to any given reply. You’ll be given the option to “get out of this conversation,” which will subsequently untag you from future replies. Your username will still be visible, but you won’t be getting notifications from the thread anymore.

As is noted in the tweet, the new Twitter feature will only be available on the Web for a selection of chosen users at first. However, if the test goes well, Twitter fans could enjoy some of the features found on most social media platforms for the better part of a decade.

Twitter Safety Initiatives

This isn’t the only instance of Twitter trying to make its platform more palatable to the non-trolls of the world. From the ability to mute certain words to blurring out potentially problematic content, the social media platform has at least made an effort to halt the hate speech in its tracks.

In fact, earlier this year, Twitter expanded its Safety Mode to more than 50% of accounts in the US, the UK, Canada, Australia, New Zealand, and Ireland. The company has been testing the feature since September 2021 and cited positive feedback from beta users for the expansion.

https://twitter.com/TwitterSafety/status/1433099983016759302

Will Twitter Ever Feel 100% Safe?

Let’s be honest, the aggressiveness of the occasional Twitter user has turned many off of the platform for good. However, many users are hopeful that new features and improved updates will eventually make Twitter more than just tolerable; it’ll actually feel safe.

Unfortunately, as has been the case with the “free-speech” focused social media platforms that have launched and failed in recent years, it’s hard to keep the hate out of social media. Algorithms, committees, and even congressional hearings have been implemented to solve the problem, but little progress has been made for improving the overall experience of social media for those just trying to connect rather than bully. And with new shareholders pushing for more free speech rather than less, it’s fair to say Twitter is going to be riddled with controversy for the foreseeable future.

Still, tools like unmentioning and Safety Mode are at least a step in the right direction. And while most users won’t have the tech proficiency to set up their profile in a way that completely prevents hate speech, there’s at least an avenue to safety possible for those tired of the hassle.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

NordVPN Raises $100M at $1.6B Valuation

NordVPN's usage skyrocketed during the initial pandemic months, rising globally by 165% in March 2020 alone.

Nord Security has just raised outside capital for the first time ever, raising $100 million with a valuation of $1.6 billion.

The company is one of the biggest VPN providers and has risen to greater success than ever in the past few years, along with the entire VPN industry.

The COVID-19 pandemic has pushed the concept of remote work well into the mainstream, and all those internet-connected employees need to stay safe while accessing company data online. Nord Security sees even more growth in the future, both in its consumer and business offerings.

NordVPN’s Path to $1.6 Billion

The funding round is led by the European firm Novator (which has backed other tech companies including Stripe in the past) along with Burda Principal Investments, General Catalyst, and some individuals.

“We are profitable and have been bootstrapped until today,” Tom Okman, co-CEO, and co-founder at Nord Security said in a statement, “but in our investors, we have found partners who believe in our mission as much as we do, which will allow us to grow faster and double down on our aspiration to build a radically better internet.”

Any startup company valued at $1 billion or more qualifies as a “unicorn,” a term that was coined back when the concept was a little more mythical than it is now, as there are over six hundred such companies around the globe in 2022. Still, it’s an impressive feat for NordVPN to pull off.

But it’s not a surprising one — or at least it isn’t to the research department here at Tech.co, where our testers rated NordVPN among the absolute most secure business VPNs on the market today.

VPNs: So Hot Right Now

About 31% of all internet users are estimated to use a VPN, with mobile devices being far more likely to have a VPN than desktop or laptops (probably because they’re more frequently used on unsecured public networks).

As a popular VPN service pre-pandemic, NordVPN was well positioned to gain the most. According to their estimates, NordVPN’s usage skyrocketed, rising globally by 165% in March 2020 alone. Now, they’re taking the next step by raising VC money for the first time in their ten-year history, aiming to scale up further.

VPNs for Business

We can’t tell you if NordVPN will succeed in scaling up from its already-large position within the paid VPN pecking order, but we can recommend the service for anyone hoping to buy either a personal or business VPN.

Nord’s offering has a strong ease of use, good features, and is speedy enough that you won’t mind using it. Plus, Nord has additional services that you can try bundling in with their VPN, most notably their password management tool, which can add another layer of much-needed security.

You can learn more about all the top VPNs over on our guide to the most secure VPNs available, or you can just check out the highlights on our table below.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Microsoft Teams and Firefox Finally Decide to Play Ball

In a bid to "improve meeting support," Microsoft Teams has recently pledged to make its software compatible with Firefox.

Microsoft Teams and Firefox have finally decided to combine forces — meaning that users of these services can no longer blame unsupported browsers for being late to meetings.

Up until now, Firefox browsers looking to join a Teams call would be redirected to other browsers like Google Chrome and Microsoft Edge. And for those lucky enough to get through, the call quality would be shaky at best.

Thankfully, in a bid to “improve meeting support” for its users, Microsoft Teams recently pledged to make its software compatible with the Firefox web browser. This is part of a broader effort from the software company to make its video conferencing software more accessible.

Microsoft Has Decided to Support Teams in Firefox

Since the start of the pandemic, Microsoft Teams has amassed more than 270 million monthly users. Unfortunately, up until now, many users have had to overcome a series of barriers before they could use the video conferencing software.

Previously, when individuals tried to use the platform on Mozilla Firefox – the US’s fourth most commonly used web browser – they were told that the browser was unsupported. They would then be asked to download the software’s desktop client, which after a long-winded process, would allow them to make a call.

Even for users who eventually made it through to their call, they would be met with glitchy video and audio and faulty desktop, window, and app sharing functions.

And Firefox users weren’t alone, Safari and Internet Explorer browsers were often met with similar fates.

Screenshot of unsupported browser page

Finally, after a long and awkward standoff, Microsoft Teams has finally decided to improve its Firefox compatibility.

As part of its Microsoft 365 Roadmap, the company has announced that it would be introducing improved meeting support for Teams users looking to enter calls through the Firefox browser. Among a series of updates, this includes more robust screen sharing support and improved audio quality on calls.

Teams Is Improving Its Compatibility Across the Board

Luckily for Teams users, it appears that Microsoft seeking to improve more than its platform to browser compatibility. In addition to cooperating with Firefox, the software company has also recently revealed that the Teams app will soon be available on Office.com and the Office for Windows App.

For the almost 900,000 US companies that rely on Office 365, this update will make accessing the team collaboration software even easier. And with a recent Microsoft report shining a light on the challenges associated with hybrid work, collaborative, technological solutions have never been more welcome in the workplace.

Is Microsoft Teams The Best Conferencing Software For Businesses?

As Microsoft Teams continues to update its offerings — with the provider announcing a new live translation and local time feature in recent months, its grasp on the market is unquestionable.

However, while Microsoft Teams offers slick software integration and promising free versions, our research actually suggests that Google Meets is a better conferencing software option for small businesses. This is due to the service’s intuitive interface and a generous variety of features.

But every business is different and therefore requires unique software solutions. So, to find out which conferencing app suits the needs of your business the best, look at our breakdown of the best conferencing apps.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Microsoft Releases New ‘Remote Help’ Tool for IT Teams

New feature means that technical help can be easily given to employees, even if they're working remotely.

As the hybrid working model continues to pick up steam, Microsoft has released a new tool that makes it easier for IT teams to assist employees from afar. 

As of yesterday, the cloud-based remote assistance solution, remote help, has been added to Microsoft’s Endpoint Manager (MEM) system – the company’s platform that helps IT workers to manage devices remotely. The cloud-based remote assistance solution helps helpdesk associates to view and control Windows devices so they can resolve technical issues with ease. 

During its recent ‘Future of Hybrid Work’ event, Microsoft also announced the release of other MEM tools, including an automated vulnerability management feature and improved virtual private network (VPN) capability.  

Microsoft’s ‘Remote Help’ Feature Is Finally Available 

Before the pandemic changed the way we work, most IT workers dealt with technical setbacks in person. But now workforces are increasingly dispersed and cybersecurity vulnerabilities are climbing day by day, the need for effective endpoint tools has never been stronger. 

Fortunately for support workers, after teasing its release in November of last year, Microsoft has finally made the remote help tool available for public use. 

We’ve seen massive structural changes with the pandemic and now with hybrid work. I’m excited about what we can do here to bring some adjacent management strategies and solutions to market.” – Steve Dispensa, Microsoft’s VP of Enterprise Mobility

Essentially, the MEM feature was designed to make it easier and safer for IT workers to fix computer issues remotely. Specifically, by utilizing Microsoft’s powerful endpoint security system and the Azure Active Directory integration, the tool makes sure that devices are configured correctly on both ends and that the users are who they say they are.

The feature includes four new capabilities to make this possible:

  • Role-based access control (RBAC) and permissions – By issuing permissions more freely, it’s easier for administrators to set up parameters and define which actions need to be taken. 
  • Elevation – When using the function, IT specialists have more elevated privileges, making it simpler for them to take full control of the Windows user’s device.
  • Compliance warnings – Warnings will now pop up if a device is suspected to be non-compliant with an organization’s policies. 
  • Reporting – The tool’s improved reporting feature makes it easier to identify suspicious cyber activity and recurring issues. 

What Other New Tools Has Microsoft Introduced? 

Luckily for MEM users, the remote help service is part of a wider suite of new solutions that aim to make remote help simpler and more secure. 

Among this toolkit, Microsoft is looking to release a cloud-based “certificate lifecycle management solution” which will make it easier for IT workers to deploy certificates within Endpoint Manager, as well as an automated vulnerability management feature that continuously detects threats and patches up apps behind the scenes.

Microsoft’s Endpoint Manager loyalists will also be able to set up secure VPNs, through the help of Microsoft Tunnel – the company’s own VPN gateway that allows Microsoft devices to access on-premises apps and resources. Unfortunately, these tools will not be included in free updated versions of Microsoft’s endpoint management system, and will instead be available as premium add-ons.

These tools will not be included in free updated versions of Microsoft’s endpoint management system

Microsoft is committed to making the switch to hybrid work as pain-free as possible. Aside from using these useful tools, here are 5 ways you can embrace working from home with ease.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

8.2 Million Cash App Users Notified About Security Breach

A former Cash App employee has been blamed for the security lapse which may have compromised user data.

Block, the company formerly known as Square. Inc., has disclosed that customers of its mobile payment service, Cash App, may have been subjects of a large-scale security breach.

In a filing with the Security and Exchange (SEC) on Monday, Block revealed that a former Cash App employee is understood to be responsible for the leak, bypassing security measures.

Full names and brokerage account numbers were among the compromised data. Since the official SEC filing went live, roughly 8.2 current and former Cash App customers have been notified about the incident.

Cash App Suffers Data Breach

Cash App is a peer-to-peer payment app that has also recently introduced investing and Bitcoin features. According to Block’s April 4th filing to the SEC, the San Francisco-based company had its files compromised on December 10th, when a former employee downloaded reports without Block’s permission.

The SEC filing reveals that as part of their job responsibilities, the employee had regular access to these reports. However, it asserts that “in this instance these reports were accessed without permission after their employment ended.”

In a statement released by the company, they added “We know how these reports were accessed, and we have notified law enforcement. We are also contacting customers whose data was impacted. In addition, we continue to review and strengthen administrative and technical safeguards to protect information.”

Besides contacting the police, Block also decided to launch its own investigation with the support of a leading forensic firm. While the investigation is still ongoing, the company is confident that the event will have no material impact on its business, operations, or finances.

What Cash App Should Users Know About the Breach

If you’re one of Cash Apps’ 24 million users, here are the key things you should know about the leak:

What Cash App data was accessed?

According to the official filing, the information in the stolen reports included users’ full names, brokerage account numbers, and unique Cash App Investing numbers. For a select number of customers, brokerage portfolio values, brokerage portfolio holding, and stock trading activity for one day were compromised too.

Fortunately, other than full names, other personally identifiable information like usernames, dates of birth, Social Security numbers, addresses, and payment information was not included in the breach. Security codes linked to the Cash App account such as security codes, access codes, and passwords were also not accessed.

Which Cash App customers were affected?

The SEC filing explains that the breach will only impact customers who use Cash Apps stocks feature, Cash App Invest.

Block hasn’t confirmed how many users they suspect have been involved in the data breach, but they are in the process of contacting 8.2 million former and current Cash App users to provide them with information regarding the incident and to answer any queries they may have.

Insider Threats Are On The Rise – Here’s What You Can Do

Fortunately, it’s unlikely that many Cash App users will feel the repercussions of this data leak directly. However, with other major companies like Google and Snapchat also suffering at the hand of insiders in recent years, the threat of internal attacks clearly isn’t disappearing soon.

Small businesses aren’t exempt from these risks either. According to a report by Forrester, 61% of US businesses fell victim to an insider data breach in 2020. And as instances appear to rise year on year, now isn’t the time for businesses to become complacent.

If your company is serious about keeping threats out, and sensitive information in – there are preventative measures you can take.

  • Vet new employees – Simple background checks can help you to determine whether your new staff member can be trusted with sensitive information.
  • Remove access for prior employees – Staff who have left  the company should have any associated accounts instantly removed.
  • Monitor suspicious behavior – Keeping an eye out for red flags can help you to prevent malicious activity before it takes place.
  • Dispose of hardware properly – Old hard disks often contain sensitive information. Make sure you wipe their information and dispose of them correctly when they are no longer in use.
  • Use security software – By deploying various anti-threat software, including endpoint protection systems, password managers, and data loss prevention systems, you can make it harder for current and former employees to compromise your data.
Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

As Some Tech Workers Walk Back Into the Office, Others Walk Out

Businesses are cautiously bringing staff back, but not everyone is happy with their company's return-to-work policy.

Tech businesses across the US are cautiously bringing employees back into the office in line with hybrid and remote working policies.

But whilst companies like Google usher employees back into their buildings, the relaxing of rules at other tech businesses like Activision – which is in the process of being acquired by Microsoft – has caused mass unrest among employees.

But with web conferencing software now part and parcel of almost all tech sector jobs and facilitating smooth remote working arrangements – and the threat of COVID-19 still lurking – the question of whether we should really be going back into the office is an open one.

Tech Giants Head Back Hesitantly with Hybrid Plans

Google has been more adamant than most about an eventual return to the office, even when infections were at their highest – but like many companies around them, has found hybrid arrangements to be the compromise that suits everyone.

Their proposed vaccine mandate caused quite the stir among employees after the Alphabet subsidiary said those who refused to get a vaccine would have their contracts terminated.

Since this Monday, Google employees have been expected to come into the office three days a week unless an alternative arrangement has been made.

Starting Monday, Google employees are now expected to come into the office three days a week unless an alternative arrangement has been made. Many have been made, too – and Google has approved around 85% of them, signaling a dampening down of the hard line back-to-office stance.

In a similar fashion to Google, Amazon initially had grand plans for corporate workers to return to offices full time, only to be forced back to the drawing board in mid-2021 and nudged into creating a hybrid working policy. Now, it’s up to individual Amazon teams to decide on their arrangements.

Microsoft, on the other hand, started bringing employees back into the office in February, giving them a 30-day window “to make adjustments to their routines and adopt the working preferences they’ve agreed upon with their managers” the Vice President said in a blog post.

Will Employee Pressure Change Policies?

One Tech behemoth that seems to be struggling to get employees onside is Apple, which has instated a similar arrangement to its counterparts yet has faced backlash from employees – who would prefer to come in just one day a week.

Apple employees will initially be expected to come in for just one day, but that will shortly go up to two and then again to three by May 23.

Apple’s return-to-office policy slightly stricter than policies rolled out by Google and Co. because there’s less room for maneuver when it comes to relocations and alternative working patterns.

According to the New York Post, the stringent policy has led a number of Apple employees to pledge to resign once the new working policy comes into force on April 11.

“I’m going to go in to say hello and meet everyone since I haven’t since I started and then sending in my resignation when I get home,” one employee wrote on a message board called Blind. “I already know I won’t be able to deal with the commute and sitting around for 8 hours.”

Another tech entity that has faced unrest relating to its back-to-work plans is Activision Blizzard, the gaming company behind Call of Duty, Overwatch, World of Warcraft, and Candy Crush Saga.

The company, which made headlines recently as the world’s most valuable acquisition, after Microsoft made an eye-watering offer, ruffled employees’ feathers by ending the company’s vaccine mandate as part of its return-to-office plans.

The news prompted plans for a virtual walkout staged by Activision staff, but Brian Bulatao – the Activision employee who sent them an email detailing the plan to relax the vaccine mandate – subsequently walked back on the promise and instead said the company’s many studios can decide for themselves whether to enforce one.

According to TechCrunch, 117 employees still went ahead with the virtual walkout.

Is a Return to the Office Really Right?

For the first time in a long time, it is looking increasingly like we’re coming out of the main “stage” or “phase” of the pandemic, at least in the US. Chief Medical Advisor Dr. Anthony Fauci recently told Financial Times that we’re coming out of the “full-blown” pandemic phase and that he hoped restrictions would end this year.

The data seems to back up his assertions too – according to the CDC, infections, hospitalizations, and deaths are all down month-on-month after a huge spike in January:

Covid Infection Rates

A plausible argument detailing why employees who can perform their jobs from home should do just that will be able to be made until COVID-19 cases are almost non-existent.

Arguably, it does hold water – 37% of all jobs can be completed entirely from home, and this number will be a lot higher in sectors like tech – so why not be safe than sorry if there’s no loss to productivity, and efficiency or overall achievements?

Well, many of the companies that are hauling employees back into the office have long complained about how hard it is to collaborate in remote environments, even with advanced web conferencing software and the tools provided by internal comms apps like Microsoft Teams.

But employees unhappy with their company or manager’s attitude to them working from home could also hamper their desire to innovate, and there’s no guarantee that replacements would be more skilled, especially if the applicant pool is narrowed to people within acceptable commuting distance.

Getting your return-to-office policy right is evidently a delicate balancing act that has to take into account the genuine, tangible pitfalls of working remotely, as well as employee health and welfare. But with no one really knowing what COVID-19 could have in store for us in the near future, being able to adapt to sudden change will prove crucial.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

WhatsApp Phishing Scam Bypasses Spam Filters and Steals Info

The phishing campaign - which comes from a Russian email address - has hit tens of thousands of emails accounts.

A new email phishing campaign that sees threat actors impersonate instant messaging app WhatsApp has been sent to almost 30,000 email addresses.

The phishing attack – which has been observed bypassing email spam filters and unleashing malware on victims’ computers when successful – will find it easier to infect devices without antivirus software installed.

However, employees working in the US and beyond also have to be aware of the tell-tale signs of a phishing attack, as technology can only do so much to protect you.

WhatsApp Phishing Campaign Discovered

Researchers at Armorblox – an email security company that uses Natural Language Understanding to detect suspicious emails – first discovered the WhatsApp impersonators.

The threat actor essentially impersonates WhatsApp in email messages. According to Bleeping Computer, the shady emails contain a “play” button, as well as details about the duration of the audio recording.

To make matters worse, the email address the messages are sent from – which comes up as “WhatsApp Notifier” – is linked to the Center for Road Safety in Moscow. Because this is a legitimate organization, many email spam filters don’t recognize it as unsafe.

If the play button is clicked by a victim, they’ll be redirected to another website. On this page, they’ll be asked to click “Allow” to confirm they aren’t a robot – but taking this action will download the malware onto their device.

Why Whatsapp, Why Now?

Almost all Phishing emails impersonate well-known brands. Understanding exactly why they’re impersonating certain brands – as well as the techniques used whilst doing so – is vital to avoid them.

So, why WhatsApp? Well, like most brands impersonated in phishing attacks, WhatsApp is a reputable, trustworthy company that has over 75 million users in the US. This means, from the threat actor’s perspective, a huge number of people may be expecting emails from the messaging platform.

WhatsApp is a brand that many consumers associate with safety rather than danger.

But WhatsApp may have also been picked because of its famous security protections. The entire app is end-to-end encrypted, and parent company Meta has gone to great lengths to advertise its watertight security mechanism. WhatsApp, therefore, is a brand that many consumers associate with safety rather than danger.

WhatsApp also recently added new updates to the voice messaging capabilities of its app – including draft previews, Remember Playback, and Fast Playback on forwarded messages – which might make an email with a voice note “feel” like a normal thing to receive.

How can my Business Avoid Phishing Attacks?

There are a number of different ways you can protect your employees – and in turn, your company – from phishing attacks like this one.

It’s important to attend to this area of cybersecurity considering the average cost of a data breach and the prevalence of info-stealing malware.

Firstly, staff need to be finely attuned to the social engineering techniques used by threat actors in phishing campaigns. Online courses should be taken regularly, mock phishing emails sent out to test employees’ resolve, and telltale signs should be discussed, which include:

  • A Sense of Urgency: Is the email demanding you do something hastily in order to save yourself, right a wrong, or avoid consequence? Legit companies won’t do this.
  • A Wild Accusation: Is the email accusing you of committing a crime, or owing a bank, business or government agency money? Treat it with caution
  • Poor Spelling and Grammar: Phishing emails are obviously not official correspondence, which would typically be proofread and not contain mistakes.
  • An Unfamiliar Tone: Is the email unusually informal, or changes tone suddenly? Does it match the tone of legitimate correspondence from the same organization?

Even if you have just an inkling of doubt about whether an email is genuine, you can always open a separate channel of communication with whatever brand the email was purportedly sent by. Remember, with the stakes so high, it’s always, always better to be safe than sorry.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

US Bureau of Cyberspace and Digital Policy Officially Launched

The new Bureau's powers will be far-reaching and largely concerned with managing online threats to national security.

A new US government agency tasked with sculpting US cyberspace policies officially commenced operations this week.

The Bureau of Cyberspace and Digital Policy is a clear sign of the Fed’s intention to address national security issues related to cyberspace.

It’s also a reminder that businesses should be taking proactive steps to protect themselves, such as using installing antivirus software and using password managers.

Cyberspace and Digital Policy: Lift Off

In a press release issued yesterday, the State Department confirmed the launching of operations at the new Bureau – which is being referred to as the CDP.

The CDP, the statement says, “will address the national security challenges, economic opportunities, and implications for U.S. values associated with cyberspace, digital technologies, and digital policy.”

The Bureau is made up of three “policy units” – the International Cyberspace Security unit, the International Information, and Communications Policy unit, and the Digital Freedom unit.

Reporting suggests the Bureau already has more than 60 staff members on its payroll, with other sources suggesting this could shortly swell to over 100.

The Bureau will be led by an ambassador-at-large – the appointee to which will have to be confirmed by the senate – but for now, Jennifer Bachus, a career member of the Senior Foreign Service, is serving as Principal Deputy Assistant Secretary.

Blinken’s Big Agenda

The new department is part of Secretary for State Anthony Blinken’s “modernization agenda”, which also includes a new, special envoy for critical and emerging technology.

“On cyberspace and emerging technologies, we have a major stake in shaping the digital revolution that’s happening around us and making sure that it serves our people, protects our interests, boosts our competitiveness, and upholds our values,” Blinken last October in a speech.

“We want to prevent cyber attacks that put our people, our networks, companies, and critical infrastructure at risk” – Anthony Blinken, Secretary of State.

The move is the latest in a string of actions commissioned by the Biden Administration that, as the Wall Street Journal puts it, is “aimed at treating cyber threats as top-tier national security issue[s]”.

What Does the Creation of the CDP mean for US Businesses?

On the whole, US businesses should welcome the creation of a new bureau to focus on cyber threats; American companies are targeted more often than businesses from any other country, and data breaches and ransomware attacks cost huge amounts of money to fix.

The new bureau illustrates the severity of the threat posed by online threat actors, and considering the cyber warfare being raged against Ukraine by Russia, is a key reminder to bolster your company’s cybersecurity defenses if you haven’t done it recently.

A great place to start is antivirus software, which will root out malware already on your system and block any other malicious code from making its way onto your devices.

Other useful tools like password managers, on the other hand, will ensure your data managed by employees is kept safe. The main thing to make sure is, ultimately, that you’re not lagging behind.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Apple Launches Brand New Business Essentials Subscription Package

Starting from $2.99, the package will make it easier for business owners to manage large quantities of Apple devices.

Big tech giant Apple officially launched a Business Essentials package yesterday, with the beta version that was only available to a select few businesses becoming accessible to all.

This will help business owners that supply Apple products for their team to push out updates to multiple employees’ devices at once, and aid with other tasks like the mass configuration of VPNs for a team.

This isn’t hardware-reliant Apple’s first foray into the world of services, but it is one of the most significant – a business product with broad application that could be the first of many.

What Does Apple’s Business Essentials Offer?

Apple Business Essentials

Business Essentials, for the large part, is designed to give small business owners the ability to deploy a fleet of Apple products, such as iPhones and iPads, while retaining administrative control over all of the technology.

Apple has three tiers – single device, multi-device, and multi-device + storage, and you can purchase any tier with additional AppleCare credits and coverage for an extra free.

CNBC reports that the Business Essentials Package “allows a boss or a system administrator to install corporate apps, set passcode policies, track or shut down a lost phone or laptop and provide access to cloud storage.”

Apple has emphasized that this package is not a direct competitor to apps like Google Workspace – in fact, Business Essentials will integrate with it, as well as Microsoft Azure – but it’s instead geared towards small businesses without IT departments.

Apple Muscles Into the Services Space

Apple is, of course, one of the most valuable and well-funded companies to ever be created, and historically, investors have flocked to the tech company that can seemingly do no wrong.

But now, investors want consistent, predictable revenue, something which can’t be obtained via the seasonal nature of hardware releases.

So, it’s not at all surprising to see Apple try to move away from a huge reliance on hardware sales and try its hand at more kinds of subscription packages. Apple’s services arm grew 27% in 2021 and is now worth 68.4 billion, thanks to services like Fitness+.

Do You Need Apple Business Essentials?

If your employees are primarily using Apple products to conduct business, then Business Essentials could save you valuable time and money.

Although it costs a small amount each month, the support you’ll get from Apple – as well as the ability to install apps onto staff phones – could make it well worth the expenditure.

Plus, if you already use applications like Google Workspace, both setting it up and subsequently using it will be much, much smoother.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Microsoft Account Holders Targeted by Calendar App Scam

Calendly, which integrates with Zoom, has become the latest platform to be utilized by scammers and fraudsters.

Microsoft users are being tricked into handing over their accounts by threat actors abusing the online calendar app Calendly.

Calendly, which is widely used thanks to its integration with Zoom, is a completely free app that businesses and consumers can use to organize events.

Phishing – which is the method used in this scam – has become an increasingly frequent problem for businesses in the US and beyond, particularly since the pandemic.

Microsoft Accounts Targeted

Calendly-generated emails are not an unusual or suspicious sight to see in any inbox, and these emails are no different in appearance, being sent legitimately from the Calendly platform. However, the ability to add any link to an invitation email, using the “Add Custom Link” function, is being abused by cyber criminals.

The malicious users are sending Calendly-generated emails, claiming that new fax documents are waiting for the recipient, but the link hidden inside a “Preview Documents” button, if clicked, will open up a fake Microsoft login page that harvests a victim’s account credentials.

The fake login box even asks victims to type in their password twice, claiming they entered it wrong initially, just to save the scammers time sifting through emails with typos.

Calendar apps like Calendly are often left open in stray tabs and can integrate with other apps or programs, making attacks through their platforms more subtle and convincing than traditional phishing attempts.

Bleeping computer reports that tech company INKY has been observing phishing attempts like this since the end of February.

Phishing: Everything You Need to Know

All phishing attacks are designed to deceive their readers into clicking on something malicious and then either downloading malware or giving up personal account information. To do this, scammers impersonate genuine businesses – in this case, Microsoft – and leverage the legitimacy the victim will associate with their brand.

Although email remains the most popular method for attempting to fraudulently obtain an unsuspecting target’s information, there are now few communications channels that haven’t been exploited for phishing.

Smishing, for example, is SMS phishing, and uses the same sort of scamming techniques but via text messages. This became a big problem during the pandemic in a number of countries, with fraudsters taking advantage of the fact the average person was receiving more texts from the government, as well as more deliveries from private companies.

Vishing is now also common practice – again, similar techniques are used for this, but either over the phone or through a voicemail message.

Search Engine Phishing – sometimes known as pharming – requires scammers to poison the DNS caches of victims. DNS – Domain Name System – is what links the website names we type into address bars to actual IP addresses, and is essential to transfer data between any two points on the internet. Scammers have found ways to link legitimate website names to IP addresses belonging to malicious sites, so you’ll be redirected there instead, if you’re a victim of this complex phishing method.

How Can I Protect Business from Phishing?

It’s always a good idea to have antivirus software installed – phishing is one method that is commonly used to distribute malware, which could find its way onto your computer.

But the best defense against Phishing is awareness – knowing the risks are there is half the battle. Then, you can learn to look out for suspicious links or instructions, and learn the common tricks to distinguish between shady and non-shady emails, apps and phone calls.

In most cases, there are telltale signs that an email is a phishing attempt – misspelled words, outdated logos, direct (and usually unexpected) demands  such as “click here to save your account”, or accusations like “you owe Microsoft $5,000 in subscription fees”, for instance. In the case of the Calendly attack, the biggest red flag is the demand for Microsoft Credentials, simply to view something in Calendly.

Regular training for staff is important, and some companies go as far as to send out mock phishing emails on a regular basis, to see if staff really can spot these small yet telling signs.

Phishing has expanded rapidly as business communications have diversified, so whether you’re using Zoom, Calendar apps, or other applications, keep your wits about you.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Microsoft is the World’s Best Company to Work for, Report Says

Satya Nadella's "global strategy" was praised by employees who fed back to culture & compensation data platform Comparably.

A leading platform for monitoring workplace culture and corporate brand reputation has revealed that Microsoft’s employees rate the company’s culture higher than any other company’s workers.

Hubspot and RingCentral were also among the top 10 companies ranked by their own employees’ feedback, praised for their “vision” and for “never lead(ing) with results” respectively.

The mass shift to hybrid, flexible and remote working arrangements over the last two years has ushered in a new era of company-cultural norms, and tech companies are evidently among the most willing to embrace that change and accommodate employees’ needs.

Microsoft: The Best Place to Work

The report, carried out by Comparably, derived company ratings from the anonymous feedback of current employees at over 70,000 businesses, over the past year.

Comparably claim that nearly “20 different workplace culture categories” were measured, including but not limited to “compensation, leadership, and work-life balance to professional development opportunities, and perks and benefits.”

“Satya Nadella is really inspiring. He has a good vision and the global strategy is excellent. In these complicated times, it’s reassuring to be in such a strong company with a strong leadership team” – Microsoft employee, quoted by Comparably.

Overall, employees at Microsoft rated their company’s culture higher than any other company with more than 500 employees. Google, often touted as a trendsetter for contemporary corporate culture, finished in third place.

Other notable companies that made it into the top 10 include fellow computer-manufacturers IBM (2), software company Hubspot (4), ed-tech business Chegg, (6), and cloud-based comms platform RingCentral (8). CNBC reports that this is in part due to their willingness to offer flexible working options.

What Makes a Company a Joy to Work for?

Leading global authority on workplace culture Great Place to Work identifies 6 key elements that combine to make a good company culture: community, fairness, trustworthy management, innovation, and trust.

Community is important, Great Place to Work says, because it’s vital for team and company cohesion. Feeling like you’re coming together with everyone else and contributing to something greater than the sum of all your parts can have a powerful, unifying impact that forms the foundation of positive company culture.

Community, fairness, trustworthy management, innovation, and trust are needed to build a great company culture.

Unsurprisingly, fairness and trust are both crucial – employees feeling like they’re on unequal footing, or getting fewer opportunities than they deserve, will breed widespread dissatisfaction.

Trust is equally as important – and nothing says you trust your employees like taking their mental health into consideration, giving them the freedom to book time off work when they like, and not clock-watching.

How Can You Improve Your Company’s Culture?

There are loads of ways to improve your company’s culture – but before you commit to any actionable changes, it’s important to define your company’s values, why they’re important and how they’ll make employees feel.

RingCentral doesn’t have a better company culture than, say, other telephone system providers just by chance – they’ve worked hard, over many years, at developing a value-laden belief system that dictates how their businesses run. Hubspot is the same in its industry.

A positive environment for employees can be fostered via lots of different means, even if you’re managing remote employees. Showing you trust your workers by giving them responsibility, for instance, can improve trust. Ensuring employees have the proper equipment shows you value what they do for your business.

The most important thing to remember is that, in almost all cases, granting workers responsibilities, autonomy, and freedom, as well as treating the workforce as a whole with dignity and respect, will pay dividends in the long run.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.
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