1,200 More Employees Leave Twitter as the World Cup Nears

Twitter bleeds another 1,200 employees, all while one of its busiest weekends of the year looms on the horizon.

On Thursday, Twitter’s employees passed a deadline set by new owner and CEO, Elon Musk: They would have to agree to work according to his shared vision.

Internal estimates show that around 1,200 employees opted for the other choice — three months of severance — and have now left a company that has already seen half its workforce quit or laid off in recent weeks.

Worse, Twitter is about to face one of its busiest weekends of the year, as the much-tweeted FIFA World Cup begins.

Is Twitter on the Edge?

Many Twitter users have predicted the platform’s full-on collapse, though sporadic outages and security breaches seem more likely.

Twitter’s own staff doesn’t have faith in the company’s future, either, according to a survey of more than 400 Twitter employees that found 89% of verified staff had no confidence in Elon Musk’s leadership.

Twitter’s traffic is higher than ever before, even while users add new accounts on replacement websites such as Mastadon or Tumblr. Granted, that higher traffic may not be a good sign.

Still, there’s plenty of profit tied to the social media platform, even despite millions of dollars’ worth of gun-shy advertisers leaving due to a rash of impersonations.

It seems likely that the platform will continue on in one form or another. Some cogent commenters hold the position that Musk’s decisions are driven by an inaccurate information bubble that could presumably be popped at some point in the future.

But this weekend might reveal just how well the platform is currently performing.

The World Cup Starts on Sunday

One of the biggest events in the world kicks off in Qatar this Sunday: The FIFA World Cup. It’s also one of the biggest events for Twitter, given the millions of fans who take to the service to express their minute-by-minute reactions to anything happening on the soccer field.

Twitter went through irregular outages back during a World Cup in June 2010, and that was without suffering a massive staff exodus in the weeks leading up to it. The extremely high traffic this weekend will be the company’s first big test since the Musk takeover and may shape investors’ expectations moving forward.

Just don’t count on finding out the results of that test on the microblogging platform itself. Have we mentioned our tech headlines newsletter?

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Amazon CEO Foresees More Tech Layoffs in 2023

The tech industry is tightening its belt. And in the new year, that belt is likely to get a little tighter.

Amazon will cut more jobs in early 2023, company CEO Andy Jassy stated in an internal memo.

The details haven’t yet been settled, so we don’t know how large the layoffs will be or which specific roles will be reduced. But the news may be tough to hear for all the Amazon workers who have or will survive this week’s round of layoffs at the ecommerce giant, which affected departments including HR, retail, and devices.

Google hasn’t joined the fray to the same extent, but that seems set to change in 2023 as well, at least according to one analyst. Here’s the latest on the tech industry’s gloomy near future.

Amazon’s 2023 Layoffs

Jassy’s memo noted that future layoffs are due to Amazon’s annual planning process, which continues into 2023. The only clarity on which departments are in danger? The role reductions will likely impact “our Stores and [People, Experience, and Technology] organizations,” The Verge reports on Jassy’s statement.

The memo mostly discusses Amazon’s much more relevant 2022 reductions. It explains that these role reductions don’t necessarily translate to layoffs, as Amazon will try to find another internal role for those who are impacted and offer severance packages to those who won’t be able to stay on.

“As has been the case this week, we will prioritize communicating directly with impacted employees before making broad public or internal announcements.” – Jassy

According to the New York Times, Amazon plans to lay off around 10,000 employees, and the company appears to be extending into 2023 before they’ll hit that number.

Will Google Cut Jobs in 2023?

Analysts think Google’s parent company Alphabet will roll out the chopping block as well in the new year. Or, more precisely, they think that Google can’t not cut jobs.

Bernstein analyst Mark Shmulik recently sent a client note saying as much. Shmulik’s summary:

“Google is likely going to find it difficult to reduce head count growth below revenue growth without more drastic actions.”

That head count growth adds up to 12,000 new employees in just the third quarter of this year. Sure, Google’s a massive company, but this growth makes it 24% more massive than the same time last year. Revenues only grew 6% across the same time period, so it’s no wonder that Shmulik isn’t the only one calling for big layoffs: A big Alphabet investor, TCI Fund Management, wants them as well.

So far Google has simply said it will slow its hiring growth but hasn’t announced job cuts in this year or the next.

The Tech Slowdown Is Industry-Wide

Facebook owner Meta announced this month that they’re cutting 10% of its company workforce, which is around 11,000 positions. Companies including Salesforce, Zendesk, and RingCentral all cut hundreds of staffers this month, too. And you may have heard something about the 1,000s of workers cut loose from Twitter in recent weeks.

In many cases, the reasons cited are a looming recession, although reducing the strength of labor amid rising interest in unions may also factor in. Whatever the case, the tech industry is tightening its belt, and it’ll keep getting a little tighter in the next year, too.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Twitter Is Working on End-to-End Encryption for Direct Messages

One researcher spotted changes to Twitter for Android source code, which were then vaguely confirmed by CEO Elon Musk.

Not all the news out of a Twitter has to be chaotic, as the social media platform is reportedly looking to launch end-to-end encryption for direct messages.

Let’s be honest, Elon Musk’s takeover of Twitter has been a bit of a mess. From the fired employees that were asked to come back to the blue check mark fiasco that cost some businesses billions of dollars, there’s been no short supply of headlines to follow the controversial CEO and his new social media platform.

However, it’s not all doom and gloom, as Musk is reportedly planning to add one of the platform’s most sought-after features to Twitter at some point in the future.

Researcher Spots End-to-End Encryption in Twitter Source Code

Spotted by mobile researcher Jane Manchun Wong, new source code has reportedly been added to Twitter for Android that explicitly talks about “encryption keys,” along with other mentions of the end-to-end protocol.

Wong shared the discovery on Twitter, naturally, and wouldn’t you know it, Elon Musk responded with a winky face emoji, all but confirming that end-to-end encryption is indeed on the way. At least, that’s the plan.

Twitter has tried to roll out end-to-end encryption for direct messages in the past, although the feature — dubbed Secret Conversations at the time — was eventually scrapped.

There’s no timeline for when this feature might come out, nor any mention from Musk about end-to-end encryption beyond the cryptic emoji, but it’s safe to say there’s at least a chance users will have more secure messaging on Twitter in the future. But do you need it?

Is End-to-End Encryption Important?

In so many words, yes, end-to-end encryption is important. It allows only the users to see the messages in question, essentially blocking any third party, even the platform on which the messaging occurs, from viewing them. As far as businesses are concerned, this level of security is always recommended when it comes to even the most basic kinds of communication between coworkers.

Fortunately, there are plenty of other platforms that offer this level of security, including Zoom and Microsoft Teams. These tools are designed for communication between coworkers, which means that that end-to-end encryption is key to secure company data. Even WhatsApp added end-to-end encryption last year, leading the way for a more secure messaging standard across the social spectrum.

Admittedly, adding Twitter to the pile won’t be as necessary for businesses, but it will allow for a generally more secure experience for users. And considering Elon Musk has been concerning tweeters by firing security professional on the team, it’s safe to say adding end-to-end encryption to direct messages on the platform will assuage a lot of users.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Microsoft Teams Adds Some Fun With ‘Games for Work’ App

The four games now available in Microsoft Teams include Minesweeper, Solitaire, Wordament, and IceBreakers.

Icebreakers are coming to remote workers, as Microsoft Teams has launched a new feature that will add a little fun to your day called “Games for Work.”

Gaming has become increasingly popular, particularly since the start of the pandemic. This progressive albeit unique approach to connecting remote employees with their coworkers by Microsoft Teams could bridge the company culture gap that so many managers have been concerned about since the hybrid work model became so common.

Sure, there are only four games, but Microsoft Teams gets updates so frequently, we wouldn’t be surprised if more games showed up along the way.

Microsoft Teams Adds Games for Work App

Announced in a company blog post, Microsoft Teams will be adding a new app to the collaboration platform called “Games for Work.” The app will allow up to 250 participants to join one of four games within the actual platform, bringing some fun to the workday.

“Over 3 billion people around the world play games, serving a crucial role in bringing people together – especially during these last few years. Games promote creativity, collaboration and communication in powerful and unique ways, and we can’t wait to see the how the Games for Work app on Microsoft Teams inspires productivity and helps foster connections in the workplace.” – Jill Braff, General Manager of Integrations and Casual Games at Microsoft.

Which games will be available in Microsoft Teams? They’ve definitely got classics that you’ll recognize and hopefully love, including Solitaire and Minesweeper, as well as an IceBreaker game and Wordament, a word challenge game that’s sure to stretch your team’s imagination.

Given Microsoft’s success in the gaming industry with the Xbox, it’s safe to say the company is well equipped to provide a comprehensive gaming experience through the Teams platform. But do employees really need to be having fun at work?

Microsoft Teams Games for Work

The Importance of Play at Work

While lots of companies are laying off employees, it’s safe to say the majority of businesses want to retain top talent, and the best way to do that is to keep your employees happy. While company culture remains difficult to establish in a hybrid work setting, you can’t discount the importance of having fun through your job.

In fact, according to the Association for Psychological Science, play at work can lead to “less fatigue, boredom, stress, and burnout in individual workers,” which alone is a good enough reason to make an effort when it comes to having a little fun.

“Studies show that when a participant receives a task that is presented playfully, they are more involved and spend more time on the task.”

Sure, playing a few rounds of Solitaire in between meetings isn’t going to entirely revamp your productivity numbers, but it could create a better sense of community within your team, and that’s always good for business.


Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Amazon Starts Laying Off 10,000 Employees as Big Tech Buckles

HR, retail, and device workers are the first to go in the company's biggest round of layoffs to date.

After conducting a cost-cutting review last week, Amazon has already started laying off corporate workers — with HR, retail, and devices employees among the first to face the chopping block.

The ecommerce giant plans to axe around 3% of its workforce in total, equating to 10,000 workers, potentially marking the biggest round of sackings in the retailer’s 28-year history.

Staff affected have already taken to social media to share their news, and search for new tech opportunities. However, with mass layoffs trending, and Meta, Microsoft, and Twitter also making similar cuts, finding another job in big tech may prove to be no easy feat.

Amazon’s Layoffs Have Officially Begun

In a dark week for the tech industry, the world’s largest online retailer has begun cutting a considerable chunk of its US workforce. The layoffs, which kicked off just yesterday, could mark the beginning of a cull that could affect around 10,000 staffers, according to The Washington Post.

Amazon insiders claim that they were called into mandatory meetings on Tuesday, before being told that they had two months to find another job in the company. Workers who are unable to find work in this time frame will be offered severance packages, but it is unclear how comprehensive these packages will be.

Layoffs have already taken place in Amazon’s device divisions including its Alexa unit — the division which works on the company’s personal assistant, Luna — Amazon’s cloud gaming platform, and Lab126 — the operation behind Amazon’s Kindle device.

The dismissals, which also impacted HR and retail teams, took place in a number of North American locations including in the Bay Area, Boston, Chicago, Seattle, and Vancouver.

Many employees, like Chase Franz, a former software developer in Amazon’s Alexa unit, have turned to LinkedIn to share their experiences. In his post, Franz writes “my team in the Alexa AI machine learning platform was impacted by the layoffs” before appealing for new job opportunities.

Other displaced workers, like Maddy Dean, claim their contract expired in September, even though they were on track to go full-time.

Big Tech’s Wave of Layoffs  is Surging

While the scale of these cuts is unprecedented for a company like Amazon, they reflect similar measures that are currently taking place within the industry.

Most notably, Meta let go of 11,000 workers last week, as the social media and virtual reality leader suffers from a decline in ad revenue and faces growing competition from apps like TikTok. Twitter also very publicly decided to axe 50% of its workforce earlier this month, leaving around 3,700 of its former employees high and dry in the wake of Musk’s takeover.

As tech stocks crash to record lows, companies are making cuts to salvage revenue where they can. Microsoft, Salesforce, and Peloton are some other examples of companies that have been forced to sacrifice employees to remain buoyant. But these really only scrape the surface, so read our up-to-date tech layoff summary to keep track of the latest redundancies taking place within the industry.

Could Amazon’s U-Turn Mark a Pending Recession?

While Amazon’s decision to sack 3% of its workforce may not seem out of step with current trends in the industry, some experts fear it’s a worrying indicator for the future of the economy.

Josh White, an assistant professor of finance at Vanderbilt University, believes the company’s recent marching orders could be indicative of an upcoming economic recession. Speaking to The Washington Post, White explains “they have technology” and are able to predict a “potential slowdown in consumer spending”, which could, in turn, signal a wider contraction in the economy.

“They have technology, and they have the ability to see trends or maybe a potential slowdown in consumer spending, and that starts pushing us into that potential recession.” – Josh White, assistant professor of finance at Vanderbilt University

Whether Amazon’s current challenges and drop in consumer spending is evidence of a wider economic decline remains to be seen, but what we can say is that big tech’s boom days may just be behind us.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

89% of Twitter Employees Think Platform Will Fail Under Musk

After laying off half its workforce, Twitter's remaining staff vote no confidence in their new leader.
A recent survey revealed that 89% of Twitter employees expect the company to fail under it its new leadership, with only 1% of staff believing the latest layoffs to have been carried out in a respectful and dignified manner.

Since Elon Musk took over, Twitter has been in chaos, with mass layoffs hitting the headlines. It’s been a whirlwind few weeks, with major changes and chaos gripping the platform.

As shares dip and dive, Musk’s claw for cash continues to keep the social media giant in the headlines, but with remote work at Twitter officially banned, and its remaining staff losing more confidence by the day, could this be the start of Twitter’s anticipated downfall?

Twitter Employee Opinions Turn Sour

In a survey of over 400 Twitter employees, carried out by Blind, 89% of verified staff expressed no confidence in Elon Musk’s leadership.

The platform, which boasts over seven million users, also revealed that just 2% of staff would recommend Twitter as a workplace to their friends and family following the mistreatment on staff during mass layoffs.

“1% of respondents believed that employees had been treated ‘with dignity and empathy during the layoffs,’ and 63% believed that ‘steps could have been taken’ to avoid mass firings, including business restructures or leadership decisions.” – Sunguk Moon, co-founder and CEO of Blind

Comparing employee reviews of Twitter from October to November, Blind reports a huge shift in employee perspective, citing ‘unreasonable working hours’ and the ‘lack of internal communications’ as being the main cause of complaint since the self-proclaimed “edgelord” took over Twitter.

October Twitter reviews focused on great benefits, good work-life balance, and an open culture. In November, the reviews highlighted poor compensation, a lack of internal communications, and unreasonable working hours.

This isn’t the first time Twitter employees have expressed their discontent. Just this week, Musk publicly went to war with (now) former engineer, Eric Fronhnhoefer on Twitter, who claimed that the reason employee’s didn’t trust the new management was because it didn’t trust its employees. The spat resulted in Frohnhoefer’s firing.

In contrast, the response to Meta’s mass layoffs were significantly more positive ,with 55% of people believing laid-off employees to have been treated with ‘dignity and empathy’ and 31% still willing to recommend the company as a place to work to their friends and family.

Can Twitter Survive With Musk as Leader?

Musk has always been a controversial figure, and the shake up of Twitter in the past few weeks proves that he has no intention of slowing down. Despite the mass Twitter exodus, Elon Musk continues to invoke more demands, putting further pressure on staff who no longer believe that the company can survive under his reign.

With the company haemorrhaging staff, and reportedly losing $4 million a day, even with the (paused) monetization of the blue tick and the supposed $13 million saved by cutting back on lunches, its fair to question whether the social media giant can survive.

Talks of Twitter bankruptcy have been dismissed as premature, however growing employee discontent could see Twitter losing more than the 7,500 staff it initially gambled for, especially given the change in its work from home policy. Still, whether Musk can turn things around for the company remains to be seen. Employee opinion, however, suggests otherwise.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Tim Cook Defends Apple’s Return to Office Mandate

The CEO doubles down on Apple's office policy, insisting that in-person collaboration is essential for the company.

Apple CEO, Tim Cook, has spoken up about the company’s demand that its staff ditch remote working and return to the office.

It’s not the first time the company has tried to get staff to stop working from home and come back in – Apple has made several attempts to date, but each has been met with fierce resistance from employees who fear a return to long commutes and losing flexibility.

With many companies offering progressive hybrid or remote working policies, is Apple out of touch with the workforce of today?

Apple’s Insistence Staff Return to the Office

In an upcoming interview with CBS News, which will air Thursday, Apple CEO, Tim Cook, defended the company’s insistence that its staff return to the office, stating that as a company that make a physical product, hands on time and collaboration was important.

“We make product, and you have to hold product. You collaborate with one another because we believe that one plus one equals three.” – Tim Cook, Apple CEO

However, not wanting to be seen as a task master,  Cook was keen to point out that Apple did offer some flexibility, and that employees weren’t intended to turn up to the office five days a week.

“That doesn’t mean we’re going to be here in five days. We’re not. If you were here on a Friday, it would be a ghost town.”

Apple’s attempts to lure staff back to its offices have been met with substantial resistance to date. Back in May, Apple asked its employees to come in three days a week, only for Apple Together, the employee advocacy group, to push back. Among the complaints about the move from the group were the wasted hours commuting and the removal of employee autonomy. In a survey at the time, 67% of Apple employees were unhappy with the return to office policy, and 56% stated they were looking to leave the company as a direct result of the policy.

Twitter Joins Apple’s Back to Office Plans

There’s been a lot of discourse over the last couple of years on remote working, but with the pandemic largely behind us, many employees are discovering that it’s crunch time, with companies such as Apple demanding that staff return to the office.

One of the most vocal in the dispute is Elon Musk, who had already demanded that Tesla staff come back, committing to at least 40 hours in the office a week. Attendance at the company is tracked by passes, and anyone who doesn’t meet their 40 hour quota, and doesn’t have prior permission to work remotely, must explain their absence to their manager.

Now that Musk owns Twitter, he has rolled out similar rules there, which must be something of a shock to the remaining 3,750 staff that he hasn’t fired, given that the company had one of the most progressive remote working policies until his takeover. Anyone who refuses to come in, according to Musk, can consider themselves out of the job.

“Basically, if you can show up in an office and you do not show up at the office: resignation accepted.” – Elon Musk, Twitter CEO

Apple and Twitter Are in the Minority, for Now

The good news for those that have got used to remote or hybrid working, is that Apple and Twitter’s approaches to working from home aren’t representative – at least in the tech space. The industry was quick to pivot to working away from the office in the pandemic, and many companies have retained the flexibility for their staff. To name a few, Facebook, Amazon, AirBnB, Slack and Microsoft all have very generous remote work policies. There are many more that offer remote working, too.

There has been plenty of research into remote working in the past couple of years, and although Cook and Musk won’t want to hear it, many studies have found that remote workers tend to be happier and more productive. They can also be healthier, too.

Advancements in tech mean that working with teams spread across multiple locations is easier that ever. Web conferencing narrows the distance considerably, meaning that teams in different states or even countries can easily hold team meetings with little fuss. Tools such as VPNs and password managers can also provide security even when an employee is outside the office.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Quiet Quitting to Overemployment: What’s Next for Office Slang?

Many of us are adopting new work terms in the wake of the pandemic. From boomerang employees to BYOD, we explain all.

Phrases that have entered the public lexicon in recent months include ‘quiet quitting‘, and it’s lesser known brother, ‘quiet firing‘, as well as ‘overemployment‘, all of which we’ve followed with interest here at Tech.co. But what are the phrases that we’ll all be using in 2023 and beyond?

To get an idea, we asked people to let us know what new phrases they had adopted in their work lives, and we got inundated with messages with everything from ‘coasting culture’ to ‘reboarding’, ‘BYOD’ and beyond. What do these mean? We explain all.

Glossary of New and Trending Work Terms

A

Anti-procrastination café – A new concept from Japan, Jeffrey Zhou of Fig Loans filled us in on these businesses. As the name suggests, it’s a café specifically aimed at those wanting to get work done. No slowly sipping on lattes and checking Twitter here, if you don’t finish your work, you’re not allowed to leave. This one could become popular for remote workers who need the element of social pressure to hit deadlines. 

B

Boomerang employees – Suggested by Rick Hammell, CEO at Atlas, this one is particularly relevant in the age of the Great Resignation. It relates to staff who leave a company, only to return at a later date. According to a report by UKG, one in five employees who left a company during the pandemic have returned.

BYOD –  Suggested by Erin Zadoorian of budpop.com, this initialism is used by companies who ‘allow employees to bring their own laptops, smartphones, or other devices to work and use them for work purposes.’

Bandwidth – This one relates to how much availability someone may have, as dictated by their workload. If they’re asked to take on a new project and are already busy, they may not have the bandwidth.

C

Coasting culture – The polar opposite of ‘hustle culture’, this one describes employees who have put their feet up and aren’t making a focused effort, but instead doing enough to get by. This one is very similar to quiet quitting.

D

Digital amnesia – Coined to depict our over reliance on Google when it comes to seeking and retaining information. The act of forgetting something, but knowing that you can just look it up online whenever you need to.

G

Ghost work – This term originally meant work that had to be covered by other employees when someone left. However, thanks to a book of the same title by Mary Gray, a senior researcher at Microsoft, it’s now being used to refer to those invisible humans who help AI systems. This could be workers who manually clean up data for algorithms, or anyone else in the chain who simply isn’t visible.

N

New normal – Another one to come out of  the pandemic, ‘new normal’ is slightly nebulous, but it’s been adopted by companies to talk about a new way of doing things in light of the most recent world events. An example would be web conferencing becoming the ‘new normal’ or working from home.

O

Overemployment – Thanks to the rise in remote working, we’re seeing more people risk having multiple jobs at once. Juggling roles like this is legally and morally a gray area, and the repercussions for those get caught are severe, but multiplying salaries two or threefold is too enticing for some.

P

Poly working – Another term for overemployment.

Productivity paranoia – This one has been boosted by Microsoft, who used the term in a recent report on hybrid working. It found that there was a huge disconnect between how productive employees claimed to be, and how effective their employers thought they were.

Q

Quiet quitting – Much reported on in the past few months, quiet quitting is best summed up by a man who predicted it 30 years earlier, Homer Simpson – “If you don’t like your job, you don’t strike! You just go in and do it really half assed.”

Quiet firing – This one is similar to quiet quitting, but in this case it’s the employer who phones it in. By purposefully ignoring employees, they become disillusioned and are effectively forced out. According to a report by LinkedIn, 80% of staff have witnessed quiet firing.

R

Re-Recruit – Another one that has been given visibility by Microsoft, and came from the same survey as the productivity paranoia observation above. Identifying that some employees may be burned out and their vision may not align with the company, Microsoft suggests speaking to employees with a fresh perspective and drilling down into what it is they want to achieve. According to the survey, 76% of employees would stay with a company if they were given opportunities to learn and develop.

Reboarding – Okay, this one might not be new, but the way it’s being used is. Traditionally, reboarding is a way to get employees back up to speed after a prolonged period of absence. In today’s work culture though, it’s being applied to staff who have been working remote or hybrid, and identifying team and individual priorities post-pandemic. Anthony Naglieri, Co-Founder of JukeStrat, says “It shares a lot of similarities with onboarding but focuses more on acclimating new and even long-tenured employees to company culture and ops, and ways teams/orgs work together.”

T

Techlash – This one related to a perceived backlash against big tech. With tech companies playing fast and lose with our personal data, or providing lackluster services, we’re seeing some turn against the likes of Meta, Twitter and co.

S

Salary transparency – Not a new concept as such, but certainly one that we’ll be hearing more and more of. Historically, companies haven’t needed to disclose salaries, and there has been a stigma attached to employees discussing how much they earn with each other.  No more. It seems we’re happier than ever to talk about how much we earn, and laws like the one just passed in New York mean that companies must advertise exactly how much they’ll pay workers.

Shybrid – The worst of the pandemic may be behind us, but the repercussions are still being felt.  One example of this is the term ‘shybrid’, which relates to companies who aren’t clear with their workers on back to office plans. This could be going from remote to hybrid, or fully in office. Uncertainty in this area can be confusing for existing staff and severely dampen future recruitment.

Y

“You’re on mute” – Surely the most uttered phrase in meetings in recent years, this is one that we rarely used pre-2020, but now it’s almost guaranteed to make an appearance in almost every remote meeting.

W

WFA – Forget working from home. The new freedom that hybrid/remote working has unlocked means that some companies will let their employees work from anywhere. Those that have embraced this policy include AirBnB and Reddit.

Workation – This one won’t be to everyone’s tastes, but it describes a vacation where the person also works, or is at least available should they be needed.

Workfluencer – Not all influencers talk about make up or food. Some talk about work, hence the rather ugly portmanteau, workfluencer. As the name suggests, they operate on social media, giving advice on all things related to work – improving office relationships, getting a bigger salary, looking your best on a Zoom call – every facet of work life is covered.

Z

Zoom – Zoom has become its own verb in the last couple of years, and is now the catch-all term for web conferencing. I Zoom, you Zoom, we all Zoom.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

The Cost of Cyber Insurance Just Keeps on Rising

With insurance prices rising while cyber-attacks keep occurring, many businesses feel stuck between a rock and a hard place.

The seemingly endless string of companies suffering cyber-attacks and data breaches has caused the cost of cyber insurance to skyrocket in recent years, according to a recent report.

While the affordability of password managers and similar cybersecurity tools makes equipping staff with protections a no-brainer, the cost of cyber insurance coverage creates a daunting decision for business chiefs.

In fact, for some, it’s not even an economically viable option, leaving companies to shoulder the risks themselves.

The Cost of Cyber Insurance

Head of international cyber insurance Broker Marsh, Sara Stephens, told the Financial Times that cyber insurance prices started to rise towards the end of 2019.

In the US, cyber insurance costs had risen more than 100% year-on-year by late 2021 but has decreased to around a 48% increase year-on-year by the third quarter of 2022.

Falling prices between 2010 and 2018, coupled with a rise in ransomware attacks demanding huge payouts, meant the market “had become underpriced,” Lloyd’s Chief executive John Neal told the paper.

With the costs now so astronomical, more and more companies are taking a gamble and just not purchasing insurance against cyber-attacks.

A Dangerous Time to Be Online

Cyber insurance costs are, of course, rising in line with a huge uptick in cyber-attacks, including data breaches, which increase during the pandemic.

According to McAffee data from 2021, 81% of global organizations experienced increased cyber threats during COVID-19.

Security firm Check Point Research says that the “average weekly attacks per organization worldwide” reached over 1,130 in the third quarter of 2022, with global attacks increasing 28% year-on-year.

Improving Your Defenses

Although we’d strongly advise every business to consider cyber insurance, there are other, more affordable steps you can take to ensure you’re less likely to suffer a cyber-attack.

If you have staff working remotely, then ensure you’re using a business VPN in order to grant them secure, encrypted remote access to company documents, files, and information.

Password managers, on the other hand, will ensure that your staff not only have sufficiently long and unique passwords for their work accounts but also for their personal accounts, such as for social media.

Lastly, cyber training is essential — even if it’s just simple initiatives like creating fake phishing campaigns to test staff resolve against social engineering threats.

Taking these steps will decrease the chance you’ll have to shoulder the heavy costs associated with data breaches.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Mastodon, Tumblr and Others See User Counts Explode After Twitter Exodus

A huge number of Twitter users have deactivated their accounts since Musk bought the platform - but many others have joined.

Decentralized social media network Mastodon hit the headlines almost immediately after Elon Musk completed his Twitter takeover – but it’s not the only social media platform to have experienced a bump in users since the multi-billionaire began his reign.

According to some recent research, some smaller social media sites have witnessed an uptick in users, while others are returning to legacy social media platforms like Tumblr.

Is this the beginning of a more pluralistic social media landscape, or will the animosity to Musk’s takeover slowly dissipate?

Twitter Alternatives Gaining Traction

According to data compiled by app store optimization company SensorTower, Mastodon saw approximately 322,000 downloads in the 12 days after the acquisition (Oct. 27 – Nov. 7), which is 100 times more than it saw in the 12 days prior to Musk’s takeover (Oct. 15 – 26).

Third-party apps you can use in tandem with Mastodon, such as Tootle and Metatext, also saw a large increase in downloads across the globe, with Metatext jumping from less than 1,000 installs to almost 20,000.

“New” social media apps aren’t the only ones experiencing user uplift – Tumblr, a still widely-used but ultimately more historical social media platform, saw 301,000 post-acquisition downloads compared to 170,000 for the same period beforehand.

On top of this, smaller sites such as CounterSocial have grown too – SensorTower says the fledgling platform saw 33,000 worldwide installs over the 12-day period after purchase, a 3,200 percent uplift.

In other competitor news, former Twitter CEO and founder Jack Dorsey’s new Bluesky social media app – which, like Mastodon, is a decentralized take on social networks – went through its first round of beta testing recently, starting in late October.

Has There Really Been an Exodus from Twitter?

With other social media sites gaining new users by the day, Twitter’s userbase has seen some movement too – mostly, away from the platform.

According to Bot Sentinel, which tracks and analyzes Twitter accounts, 877,000 accounts were deactivated between October 27 and November 1, and an additional 497,000 were suspended.

This is almost double the usual number of accounts deactivated and suspended. In the week prior to Musk buying Twitter, just 5,958 accounts were deactivated or suspended, which points to a 208% increase in the aftermath of the purchase.

However, Sensortower’s data shows that after the acquisition was finalized, Twitter was downloaded 7.6 million times from the App store and Google Play between October 27 and November 7.

Will Twitter Collapse?

Although not as big as companies usually shoved under the “big tech” umbrella, Twitter’s popularity among politicians, celebrities, and other public figures as a primary method of communication is – and has almost always been – unrivaled.

This has given the social media platform a near-unquantifiable influence on global affairs that far exceeds what you’d expect from a glance at its revenue (or indeed, consecutive years of losses).

The political ramifications of such a collapse would be huge. But it’s unlikely to happen because of a lack of users on the platform, which won’t to dip below the hundreds of millions, despite the myriad of alternatives coming out of the woodwork.

While the idea of Twitter collapsing due to users deserting the platform is far-fetched, the company being driven to bankruptcy (which, at Musk’s admission, it almost already is) or caught up in a far-reaching legal scandal is not.

What Twitter will look like in five years’ time is impossible to predict; anticipating what Twitter will look like just one year from now is no easier. With Elon at the helm, almost any fate – good or bad – is within the range of possibilities.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Google One VPN is Now Available for Mac and Windows

The VPN is now available on more platforms, but still has a way to go before it can compete with other VPN services.

Google’s VPN, which was until now only available for Android users with a Google One subscription, will now be available for desktop devices running Windows and macOS.

Business VPNs allow users to access company resources securely from remote locations, while consumer (or personal) VPNs are an excellent way to enhance your privacy online and can give you extra protection when you use unsecured, public wifi networks that anyone can connect to.

Google’s VPN doesn’t have all the features or functions of a standard VPN, and is of course only available with the cloud storage subscription – but it’s an intriguing step into a thriving market from the tech giant.

Google One VPN Features and Pricing

Google One cloud storage subscription holders have had access to the Google One VPN for around two years now, after it was added to the 2 Terabyte $9.99 per month plan.

The product has since been added to the Google Pixel 7 and 7 Pro too. You will need a subscription to Google One, however, and it’s not a standalone product yet.

However, Google One cannot be used to unblock content from other countries, one of the key features almost all VPNs offer.

Google One VPN Logging Policy

Google does state that some minimum logging is performed to ensure quality of service, but that your network traffic and your IP address are not associated with your VPN activity.

Google will collect VPN tunnel uptime, VPN tunnel setup latency, and VPN tunnel failure rate data among other performance-related information for “monitoring and debugging purposes”.

Google says that all this data is “aggregated”, which in effect means individual users cannot be identified.

Google’s full explanation of what its VPN does and doesn’t log on its VPN can be found here.

What Do VPNs Actually Do?

VPNs funnel your data through encrypted tunnels to private servers, masking your IP address in the process. Websites you visit will see the IP address of the server you connected to, rather than your device’s.

This process significantly enhances user privacy online. In 2022, the best VPNs often offer additional tools alongside their privacy software.

Surfshark’s antivirus & VPN package, Surfshark One, is a great example of this – and at just $3.49 per month, it’s extremely good value for (very little) money.

With a VPN like Surfshark, as well as enhancing your privacy, you’ll be able to unblock content only available in other countries by connecting to servers located there, as well as make it nigh-on impossible for your ISP to throttle your bandwidth.

Google’s VPN will have to do some major work to muscle into an already packed industry full of thriving companies if it ever wants to develop a consumer VPN offering. There’s little reason to trust a big tech company when you could opt for a years-old dedicated VPN company with a sparkling track record to help you stay safe online.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Zoom Calls are Coming to Tesla Vehicles

Zoom will be incorporated into Tesla vehicles so calls can be taken and meetings held whilst cars are stationary.

Zoom has revealed that it is working with Tesla to bring video conferencing software to the vehicle manufacturer’s built-in “infotainment center”.

Zoom has been a cornerstone of millions of employees’ remote work setups since the pandemic started, and has been able to maintain its position as the world’s most popular video conferencing software despite a number of security scandals.

Other features imminently arriving in Zoom include direct, in-app access to email and calendar services, and a troubleshooting AI chatbot.

Zoom Video Calls Coming to Tesla

Zoom announced this week at the company’s annual Zoomtopia conference – where new features are usually announced – that its software will shortly be available for Tesla vehicles.

The news reflects a long-standing demand from Tesla drivers for the Zoom integration, one that stretches back to the early days of the pandemic.

However, at the time, a Zoom spokesperson said at the time that it would not be the “safest use case” – but this was before Tesla had activated its in-car camera.

It follows news earlier in the week that AMC theaters will also soon be hosting Zoom meetings.

Musk Changes Tune on Zoom

The partnership between video conferencing giant Zoom and a tech company belonging to Twitter’s new billionaire owner Elon Musk is more surprising than you might think.

SpaceX, the spacecraft manufacturing company owned by Musk, banned employees from using Zoom in 2020 after the company found itself at the center of several security scandals.

However, Zoom has drastically upgraded its technical stack since then, including properly rolling out end-to-end encryption for calls – but only after lying about it first.

Is Zoom in Your Tesla a Safety Nightmare?

Being able to video conference from within a moving vehicle naturally brings up some glaringly obvious concerns about driver safety and concentrating on the road.

Other car manufacturers that make vehicles that support video conferencing tools like Zoom insist the car must be stationary before the features can be used. Initially, whether this rule would be enforced for Teslas was neither confirmed nor denied.

However, CNN Business confirmed shortly after the news hit the headlines that the plan is for video only to be enabled when the car isn’t moving, but audio will remain available when the vehicle is in motion.

With that caveat, Zoom within your Tesla could be pretty useful for businesspeople who spend a lot of time driving between sites, cities or meetings.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

FBI Alert: Watch Out for Subscription Renewal Scams

The law enforcement agency says it has observed "several instances" of this specific social engineering scam since October.

The FBI has released an official alert warning the US public about “tech support scams” after observing a number of different examples of the malicious activity in October.

Password managers and other cybersecurity software will help shield you from threats like credential stuffing or brute-force attacks, but social engineering scams like this are arguably harder to snuff out and increase in sophistication by the day.

Educating yourself to recognize the tell tale signs that a scam might be taking place, however, and never handing out your information without verification, are two steps you can take to ensure you’re not the latest victim.

Scammers Posing as Technical Support

In a technical support scam, the FBI says, scammers “pose as service representatives of a company’s technical or computer repair service and contact victims through email or by telephone about a highly-priced, soon-to-renew subscription.”

The scammer will then ask a given target to ring a phone number or send a message to an email address requesting the renewal be canceled.

“After the victims contact the scammers” The FBI continues, “they attempt to obtain personal and banking information that is then used to conduct unauthorized wire transfers of funds held within the targeted victim’s accounts.”

What Happens During a Tech Support Scam?

Typically, the FBI says, these scams start with an email, usually with a subject line hinting at some sort of renewal of a service.

Although the email domain the message comes from is a scam, great efforts will have been taken to make it appear somewhat legitimate and recognizable. This is a common facet of phishing campaigns and social engineering scams in general.

Emails of this nature will use a variety of techniques to inject a sense of urgency into the situation, such as saying the victim will be charged within 24 hours, or suggesting a large amount of money (commonly within the range of $300 – $500) will be taken.

A phone number or email address is then provided for the victim so they can contact the scammer and claim a refund or cancel their “subscription”.

When the victim makes contact with the scammer, the malicious actor will then try to coerce them into downloading remote access software. Then, the victim’s information can be collected while they log into their bank, as well as other personal information.

Protecting Yourself from Social Engineering Scams

Scammers using social engineering techniques to try and get their way will prey on anyone who doesn’t think twice about their legitimacy.

While password managers and antivirus software can protect you from a range of online threats, the best protection against social engineering is being able to spot the telltale signs that someone might not necessarily be who they say they are.

Some “golden rules” (many of which the FBI lists in its public service statement) that you should follow when speaking to someone purporting to be from a legitimate organization include:

  • Treat anyone trying to persuade you to act quickly with extreme caution – legitimate organizations will not pressurize you to part ways with your cash.
  • Talking is one thing, but never, ever send money to a bank account on the instruction of someone you’ve exclusively spoken to on the phone.
  • Never give out your personal information, such as your home address, over the telephone, particularly without proper confirmation of who you’re talking to.
  • If you think you are being wrongfully charged for a service you don’t use, contact your bank directly and initiate a fresh channel of communication.

Remember, you will never be penalized by a representative of a legitimate entity – be it a bank, charity or government agency – for demanding a proper verification process takes place. If you’re even just a little bit unsure, it’s better to be safe than sorry.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Amazon Could Be the Next Company to See Massive Layoffs

The retail giant is reportedly looking into unprofitable businesses, like Alexa, to cut costs in a meaningful way.

Amazon employees could be joining the thousands of laid off tech workers before long, as the retail giant is reportedly conducting cost-cutting reviews of unprofitable businesses.

The tech industry has been brutal over the last few months. Whether it’s because of the looming recession or just overly ambitious post-pandemic strategies, companies like Meta, Twitter, and many others are laying off employees in record numbers.

Now, it looks like Amazon is poised to join the fray, as the company is poised to start investigating some money-losing entities that could be on their way out.

Amazon to Review Unprofitable Businesses

According to the Wall Street Jornal, Amazon is launching deep cost-cutting reviews into its many businesses. The review will be under the direction of CEO Andy Jassy and it doesn’t sound like the review is going to be good news for some of Amazon’s employees.

“Our senior leadership team regularly reviews our investment outlook and financial performance, including as part of our annual operating plan review, which occurs in the fall each year. As part of this year’s review, we’re of course taking into account the current macro-environment and considering opportunities to optimize costs.”

While no one ever wants to see layoffs, the news that Amazon will be reviewing ways to cut costs has been a boon for the company’s stock price, spurring a 15% boost after it was announced. This kind of boost is likely welcomed by Amazon, as the company has seen a 45% drop in the stock price since last year.

As for which businesses are in the crosshairs, it’s safe to say Amazon knows exactly where it’s going to start.

Amazon Alexa Business on the Chopping Block

One of the Amazon businesses that will be under the most scrutiny is the Alexa department. Despite waning popularity and admittedly steep competition, the lineup of smart devices from Amazon haven’t been all bad, driving online shopping to the platform in a meaningful way.

“Alexa started as an idea on a whiteboard. In less than a decade, it’s turned into an AI service that millions of customers interact with billions of times each week in different languages and cultures around the world. We’re as optimistic about Alexa’s future today as we’ve ever been, and it remains an important business and area of investment for Amazon.” – an Amazon spokesperson

Still, according to internal documents acquired by the Wall Street Journal, the Alexa business has been costing Amazon approximately $5 billion per year, which is not a sustainable business model, whether you’re owned by one of the world’s richest men or not.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

40% of Ecommerce Traffic in the Last Year Was Bots

Businesses should shore up their security before the business holiday season, and website traffic is one factor to consider.

Is your ecommerce site getting a lot of traffic? Well, that might not be a good thing, as a new report found that 40% of visitors on ecommerce websites were bots in the last 12 months.

The online world has gotten pretty chaotic over the last year. From Elon Musk’s acquisition of Twitter to increased security threats around every corner, it can feel like you can’t trust anything you see online.

Unfortunately, this trend appears to be bleeding into the ecommerce world, as it turns out a large percentage of traffic to these sites is fake at best, and actively malicious at worst.

A Lot of Ecommerce Traffic Is Bots

According to the State of Security within eCommerce 2022 report from Imperva, bot activity accounted for 40% of all ecommerce traffic in the last year.

Fortunately, not all of the traffic is from “bad bots,” which the report describes as “automated threats that contribute online fraud. Some of it comes from good bots, which aren’t active threats, but merely non-human entities that can throw off your traffic numbers a bit.

Good Boy Bad Bot Graph

Still, even with 16.6% of traffic coming from good bots and 23.7% coming from bad bots, it’s still significant that this much is collective bot traffic, particularly because there is a negative impact associated with both.

“Despite their name, even good bots can be bad news for businesses. Good bots can skew web analytics reports, making some pages appear more popular than they actually are. In addition to that, they can also hamper conversion rates.”

Either way, this report should make you reconsider your ecommerce website traffic and perhaps take some steps to ensure you are protected as much as possible.

How to Protect Your Business

We understand that, as a business owner, you probably don’t want your ecommerce website to be inundated with bots, good or bad, as they likely won’t help you improve your ecommerce conversion rates. After all, they could be substantially throwing off your analytics, or worse, infiltrating your customer data and selling it to third parties.

Fortunately, Imperva included some tips in the report for businesses that want to shore up their ecommerce security before the business holiday season. Here they are:

  • Have a plan for the high-volume traffic that comes with Black Friday and Cyber Monday.
  • Take extra steps to protect marketing and ecommerce campaigns, as they are likely targets for cyberattacks.
  • Encourage good account credential hygiene and safety with strict password rules and multifactor authentication.
  • Secure all existing website functionalities to ensure there aren’t any gaps
  • Take inventory of all your client and server-side JavaScript-based services so you know when something is out of sorts before it’s too late.

There are also tools like antivirus software, password managers, and VPNs that can help you keep your business as safe as possible from bots, cyberattacks, and security breaches.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Musk Ends Twitter’s Progressive Remote Work Policy in First Email

The policy reportedly goes into effect immediately and employees have to be in the office a minimum of 40 hours per week.

Elon Musk’s first email to Twitter staff was a doozy, as the owner, sole director, and CEO of the social media platform axed the company’s progressive and flexible work-from-home policy for all employees.

There’s no denying that Musk has shaken up the social media landscape, making (and unmaking) decisions on the fly to improve Twitter enough for it to be profitable.

In the face of an advertiser exodus and the generally chaotic vibe on threads across the platform, Musk has taken aim at the remote work policy of Twitter, because we’re sure that’s the problem.

Musk Ends Remote Work at Twitter in First Email

There’s “no way to sugarcoat the message,” Musk said in his first email to staff, emphasizing the looming recession and Twitter’s very obvious and public economic problems. The email, obtained by Bloomberg, went on to essentially ban remote work for all remaining Twitter employees, unless you have a really good reason.

“Obviously, if you are physically unable to travel to an office or have a critical personal obligation, then your absence is understandable.” – Elon Musk’s email to staff

Employees were told that the new in-office policy would go into effect immediately and that all staff would be expected to be in the office for a minimum of 40 hours per week.

The move is a swift departure from Twitter’s previous work-from-anywhere policy, which was considered one of the most flexible in the tech industry.

Should I End Remote Work at My Business?

Elon Musk’s opinion of remote work is no secret. He’s been a vocal opponent of the hybrid work movement that took hold during the height of the pandemic, and he’s implemented policies at his many companies to that effect.

“[Remote work] tricked people into thinking that you don’t actually need to work hard.” – Elon Musk, in tweet from June

However, there are plenty of statistics that prove the Twitter owner wrong on remote work. For one, hybrid work policies are a fool-proof retention strategy, with one study showing that 64% of employees would look for a new job if asked to return to the office full time.

Moreover, people are getting more work done by avoiding commutes and dodging office chit-chat, all while working in their pajamas. In fact, another study found that 77% of workers showed an increase in productivity when working from home.

“Most of the evidence shows that productivity has increased while people stayed at home,” – Natacha Postel-Vinay, an economic historian at the London School of Economics, to Business Insider.

On top of all that, remote work has been a boon for the mental health of average employees. Studies found that employees working from home were more optimistic and had more job satisfaction than in-office workers. And with all that chaos going on over at Twitter, employees are going to need all the mental health they can get.

If you want to ensure that your business retains top talent that is productive and healthy, you have to invest in it. Tools like CRMs, password managers, and web conferencing platforms can help make team members feel appreciated while allowing them the flexibility to work from home.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Zoom Launches New Features to Rival Google Workspace

Email and calendar features include end-to-end encryption, access-restricted links, and external emails that expire.

Zoom kicked off its annual Zoomtopia conference by announcing several new features designed to take on big boys: Google Workspace and Microsoft 365.

Zoom Mail and Zoom Calendar, expected to be released later this month, will mean business clients will no longer need to leave the Zoom platform to access their calendar, schedule or emails.

Other features announced include upgrades to Zoom Meetings, Team Chat translations, and Zoom Spots — a virtual, video coworking space for remote colleagues.

Zoom mail calendar

Zoom Mail and Calendar: How Does It Work?

According to the Zoom blog, Zoom Mail and Calendar Clients (beta) will allow all Zoom users to access their existing email accounts from popular third-party services directly in the Zoom desktop app.

The new feature has been two years is the making and is designed to reduce the number of hours spent “toggling between applications,” a surprisingly common problem according to a recent Harvard Business Review study. The ease in integration means employees can easily create and join meetings in their existing calendar directly from the Zoom sidebar.

Zoom Mail and Calendar Services (beta) — designed for US and Canadian customers — will allow Zoom One Pro and Standard Pro users to set an email account hosted by Zoom for free. In addition, Zoom One Business will include up to 100GB of space, and have the functionality to set up custom domains, but how does it differ from other providers?

According to Zoom’s blog, the new features prioritize security, and given that 70% of cyberattacks in 2022 target business emails, it’s certainly a smart move.

“Zoom Mail Service is designed for small-to-medium businesses without dedicated IT resources who also have a need for enhanced privacy in their business communications, such as law firms or any business needing to share private information within their team. Zoom Mail Service offers end-to-end encryption (E2EE) for emails sent directly between active Zoom Mail Service users and expiring emails with access-restricted links for external recipients.”

Zoom Spots Explained

Zoom Spots, expected to be released in 2023, is designed to make remote work easier by tackling loneliness. The new feature, described as a “virtual coworking space for colleagues” allows remote workers to connect in real-time with a space specifically designed to let users work side-by-side, aiding collaboration.

The purpose is to “bridge the gap between workers in different locations, introducing a human-centered approach to virtual interaction.” However, some may argue that the increased screen-time could lead to digital burnout. Still, Zoom seems convinced that it’s the answer to our ever-changing work environment.

“Designed to foster inclusive discussions, bringing the fluid interactions of in-person work to distributed, hybrid teams throughout their workday. Zoom Spots replicates the ‘working alongside’ aspect of an open office for workers and encourages free-form video-first conversations.”

Zoom Meeting Upgrades

With a client base of over 470,000 business customers in the US, Zoom has already taken the business world by storm. But with an increasing demand for more remote work opportunities, there’s a push for companies to improve employee engagement by making work from home more enjoyable, and even easier. Zoom’s answer was to bring more video recording capabilities to their existing product with upgrades including:

  • Smart Recordings: A feature that allows users to add summaries, next steps, and smart chapters to meetings, so that employees can skip to the moments that matter most.
  • Improved Meeting Templates: Zoom users can now customize their meetings with improved templates, which will automatically configure the right settings for your stand-up, all-hands or specified meeting.
  • Avatars: Zoom users can now use customized Avatars to change how they appear on screen.
  • Video Clips: With the video clip feature, users can record and narrate presentations while sharing their screen.
Zoom smart recordings feature

Which Service Is Better? Zoom vs Google Workspace

Zoom is undeniably one of the biggest web conferencing tools in the world business, but Google Workspace is a giant when it comes to productivity, collaboration, and communication tools. Google Workspace is familiar, adaptable, and scalable, but Zoom’s new calendar and email features could take on Google’s Workspace and Microsoft 365’s monopoly in the productivity space.

If you’re just interested in web conferencing, Zoom is more than equipped to cater to your needs, but brands like GoToMeeting, RingCentral, and Webex are worthy contenders too, as they offer a great range of features and competitive pricing. See how they compare with our dedicated web conferencing quote form.

If you’re stuck between Zoom and Google Workspace, the better product will be the one that best caters to your business’ needs. Google Workspace has plenty of features and currently more integrations than Zoom, but we do like how Zoom is a product that is constantly evolving.

“Our team has built and launched more than 1,500 features and enhancements on the Zoom platform this year, advancing the way people connect with each other, their organization, and their customers — ultimately, opening the doors wide for creativity and collaboration.” – Eric S. Yuan, Zoom CEO.

With its new revamped chat, email functionality, chat translations, additionally collaborative tools, and future plans for virtual coworking spaces Zoom’s future workspace might just give Google Workspace a run for its money.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Twitter Fires 90% of Staff In India in Latest Workforce Cuts

Only 12 employees remain, with 70% of cuts made to product and engineering departments.

Twitter has fired more than 90% of its staff in India, reducing its workforce to just 12 people, following the social media giant’s controversial takeover.

While positions were slashed in marketing, public policy and corporate communications, 70% of job cuts in India were made in product and engineering, bringing into question the new company’s new strategy and key focus.

Despite Elon Musk denying rumours of plans to axe up to 75% of Twitter staff globally, the latest mass layoffs bring into question his credibility.

Huge Staff Cuts for Twitter in India

Twitter didn’t have a huge workforce presence in India, but this week it has been drastically reduced, with over 90% of staff in the region let go. Exact numbers aren’t being shared at this point, but what is known is that previously there were around 200 members of Twitter staff based in India. Now, there are 12.

Of these cuts, 70% are reported to be in product and engineering.

Twitter reduced its global headcount by roughly 3,700 workers last week, with financial pressure cited as the primary reason for considering the cuts. When faced with hostility on Twitter due to the cuts, Musk cited the company’s $4 million dollar a day loss, and that he had no choice but to make the drastic headcount reduction.

The decision to monetize the blue tick and fire major stockholders, like former-CEO Parg Arawal, support the financial theory, but others suggest that the move was simply to monopolize his power.

The pressure on existing employees has been mounting for weeks, with one report by Verge, suggesting Twitter engineers, in particular, were in the firing line, with reports of there being requests made to physically print out their code contributions, in order to be reviewed by Musk and Tesla engineers in person. This could suggest why engineers and product employees in India were the first to go.

Bloomberg reports that of the 3,700 Twitter employees remaining globally, Musk has asked their attention be turned to shipping new features, in a surge to boost more revenue and company value.

What Do Staff Cuts Mean for Twitter In India?

Twitter in India has always been a hot topic, as one of the most popular social media platforms used for political conversations in the country. Just earlier this year, Twitter filed a lawsuit against the Indian government,  challenging a law bought in before the Indian ban of VPNs that gave the Indian government the right to demand social media companies remove posts or accounts critical of the Indian government.

While Musk has committed to moderating sensitive and inappropriate content on the social media platform in establishing a “content moderation council”, with more than 100 languages in India and less than 12 employees left in the country, how he plans to moderate the platform in line with Indian law remains to be seen.

However, with more  the 23.6 million Twitter users, India is, and still remains to be a key growth driver for companies like Twitter who rely on their size of audience for potential reach.  And, if financial motivations are driving Musk’s immediate shake up of the platform, India is a market that Musk will need to nurture if he plans to maximise the monetisation his new platform.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Our Guide to Mastodon: The Social Media App Taking on Twitter

Considering joining the #TwitterExodus? Here's a breakdown of Mastodon, the insurgent app that's taking Twitter by storm.

As Twitter continues to descend into a general state of chaos and its users jump ship on mass, an unusual victor is emerging — Mastodon. 

The German social media site, which has remained largely under the radar since its launch in 2016, has gained 230,000 users since Musk’s acquisition of Twitter, and its growth isn’t showing any signs of slowing down.

Both platforms share a lot of similarities, but unlike Twitter, Mastodon doesn’t have ads, displays content chronologically, and offers a generous character limit of 500.

With a somewhat complex microblogging system and its own internal vernacular, Mastodon can be a little hard for beginners to get their head around though, so if you’re considering joining the #TwitterExodus, here’s everything you need to know about the platform.

What Is Mastodon?

Mastodon is a German-born, open-source social media network that currently boasts 4.5 million global users. Mastodon’s founder, Eugen Rochko, set up the platform in 2016 with the ambitious vision of democratizing social media after becoming disillusioned with its main competitor, Twitter.

Unlike Twitter and other popular sites like Facebook and Reddit, Mastodon rejects the concept of top-down control, aims to benefit the public over stakeholders, and lets users create their own social networks through open-source technology. Confused? We break down what this means below.

It’s not-for-profit

In June 2021, Mastodon officially became a non-profit organization. This means that the primary purpose of the app is to work towards goals that benefit the public, rather than generating profit.

The platform is able to receive donations and mostly relies on a network of volunteers. However, to make way for crucial resources and experts like UX designers, Rochko classifies himself an employee and pays himself a fixed wage — a far cry from Musk’s estimated earnings of $333.33 million a day.

It’s open source

Mastodon relies on open-source technology. This means that its developers don’t own the code’s copyright, allowing anyone to inspect, edit, and install the app’s software on their server. According to Mastodon, the philosophy underlying this is to allow everyone to collaborate in service of improving it. You can’t nab the code without crediting it, however, a lesson that Donald Trump learned the hard way last year.

It’s a federated social network

Unlike Twitter, which displays content from all users on one unified platform, Mastodon features a series of federated networks, otherwise known as “microblogs.” Under this system, users can sign up for “Instances,” each with its distinct servers, rules, community, and moderations.

Screenshot of Mastodon's software

All of these Instances are mutually interconnected through a platform known as the “Fediverse.” However, each federated network maintains its own focus to cater to all users, from pizza lovers to furries.

Is Mastodon Better Than Twitter?

While Twitter and Mastodon look remarkably similar on the surface, with the insurgent platform even substituting “toots” for “tweets,” the app’s shared functionality is really where the comparison ends. With over 3,000 servers available, Mastodon’s operating system is more reminiscent of Reddit than Twitter. Its egalitarian principles will undoubtedly appeal to some users more than others though.

Unlike the Musk-owned platform, Mastodon is completely free to use and doesn’t even feature ads. This means that there’s no reason for the site to collect user data, allowing the app to sidestep one of the major criticisms of popular social media apps like Twitter, Facebook, and Instagram.

Contrary to Twitter’s current blue-tick fee fiasco, verifying users on the app is a breeze too. Mastodon’s verification system is available to everyone with their own website listed on their profile. Once admins deem this link to be legitimate, users can become verified with no monthly fee.

“I have been working very, very hard to push the idea that there is a better way to do social media than what the commercial companies like Twitter and Facebook allow.” – Mastodon’s founder, Eugen Rochko

While all of these factors are great, Mastodon’s main selling point is its commitment to its ideology. Mastodon is first and foremost a community-led platform. Its aim to democratize the ownership and control of social networks can be traced right back to its code structure.

This concept may be attractive to a lot of skeptical Twitter users, especially those who aren’t fond of using a platform owned by a tech tycoon sitting on the biggest net worth in the world.

This isn’t to say Twitter should throw in the towel. Mastodon’s user base still pales in comparison to Twitter’s 238 million daily users. And while notable figures like comedian Kathy Griffin and model Gigi Hadid have ditched their Twitter accounts, the platform is still home to much more influential figures than its rivals.

Twitter’s setup is much more user-friendly too. Compared to Mastodon, which hosts users across a range of different servers, Twitter makes it super easy to find people you’re interested in. As it currently stands, Twitter’s content is open to everyone too. This makes information on the platform more accessible than with Mastodon since some Instances can only be viewed upon invitation.

How Do I Sign Up?

If you’re looking to trade in tweets for toots, getting started with Mastodon is relatively simple.

Once you have loaded the site up on your device or downloaded the Mastodon Android or iOS app, you click “Get Started” before choosing a server to join on the following page. After selecting your chosen Instances (don’t worry about this too much, you can come back to it later), you must agree to some of Mastodon’s basic ground rules.

Once confirmed, the platform will ask you to enter your personal details including your full name and email, and a unique ID will be generated. After you click “Next”, the rest is up to you! You’re free to edit your profile, explore the thousands of weird and wonderful Instances with Mastodon, or create your first post.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

National Guard Cybersecurity Units Deployed Nationwide Ahead of Midterms

Fourteen states, including New York, Washington, and Louisiana, have called in the Guard to tackle cyber threats.

As midterm elections take place across the country today, the National Guard has decided to activate cybersecurity teams in 14 states in an attempt to limit possible political interference. 

This is part of a series of actions the government is taking to crack down on politically motivated cyberattacks, the likes which influenced the results of the 2016 leadership race and contributed to the growing state of social polarization across the US.

This deployment, which combines efforts from the National Guard, the Cybersecurity and Infrastructure Security Agency (CISA), and the Department of Homeland Security, is a stark reminder of how international conflicts are currently taking place on the digital frontline. Here’s what we know so far.

The National Guard Has Offered Its Services in 14 States

Ahead of today’s midterm elections, cybersecurity units from the National Guard are being deployed across the US to counter online threats being directed at election officials’ networks.

According to Epoch Times, the National Guard, which is best known for its in-person military operations, has offered 38 cyber units comprising 2,200 personnel members to 14 states. This comes just months after eight US states received backing from the same cyber units during the primary elections.

But the National Guard isn’t working alone. The state-based military force will be receiving regular updates from the CISA to give them the best chance possible at quelling the threats, and the Department of Homeland Security is offering its backing too.

“Our goal is to make sure we have as secure elections as possible. We are at the really beginning stages of this,” – head of the Illinois National Guard

The battleground states include Arizona, Louisiana, New York, Colorado, Connecticut, North Carolina, Delaware, Hawaii, Illinois, Washington, West Virginia, New Mexico, Iowa, and Pennsylvania.

States that haven’t requested help from the guard will be using their own cybersecurity methods to thwart attacks, but according to Brig. Gen. Gent Welsh, the commander of the Washington Air National Guard, if you don’t have a cyber unit in your state “you’re not in a good position to help them protect elections”.

Why Are These Actions Necessary?

In recent years, cybercriminals have been coming up with increasingly advanced ways to interfere with elections. The goals of this interference vary, with some actors aiming to change election results, while others try to undermine trust in wider democratic processes.

One of the most salient examples of this took place during the 2016 presidential elections. According to US intelligence, Russian state actors deliberately spread disinformation through social media accounts and articles to try and hinder Hillary Clinton’s chances in the race.

Russian actors aren’t denying their involvement either. Just yesterday Russian oligarch and businessman Yevgeny Prigozhin admitted to Russia’s role in interfering with elections, claiming that the nation has meddled in US politics before, and will do it again.

“We have interfered (in U.S. elections), we are interfering and we will continue to interfere” – Yevgeny Prigozhin

Today’s midterm election marks the official halfway point in Joe Biden’s presidency. While they aren’t going to determine who will be our next presidential leader, they could impact who will hold power in Congress going forward.

In light of Prigozhin’s recent comments, as well as events that have taken place, Russia’s interference in today’s midterms isn’t out of the question. But thankfully, with specialist teams being deployed across the country, it’s clear that the National Guard isn’t keen on taking any chances.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Your Next Zoom Call, Coming to an AMC Theater Near You

As the US theater industry continues to contend with falling demands, could Zoom come to the rescue?

In AMC Entertainment’s latest profitmaking initiative, the nation’s biggest theater chain is having a crack at the corporate meeting market by transforming their screens into Zoom conference rooms during quieter hours of the day.

The new concept, named “Zoom Rooms”, will allow businesses in 17 U.S. cities to book out auditoriums across multiple locations in three-hour blocks, with movie screenings, and food and beverage services available as optional extras.

As hybrid work becomes a mainstay and theater revenues stall, this initiative has the potential to tackle two pressing issues at once. Here’s what we know about AMC’s and Zoom Communication’s new alliance so far.

AMC is Opening Zoom Room Auditoriums in 17 States

In a partnership you probably never saw coming, AMC Entertainment and video conferencing giant Zoom have decided to join forces by creating the brainchild Zoom Rooms.

The concept, which is set to be rolled out throughout 2023, will give AMC access to the rapidly expanding corporate meeting market during working hours on weekdays when most theaters are already at their quietest.

Zoom Rooms also seeks to benefit hybrid businesses with decentralized workforces, by giving them access to AMC’s auditoriums, fitted with state-of-the-art sound and visual technology. By giving businesses, and their client or customer base, greater opportunities to host in-person and virtual events, this initiative could truly raise the bar for hybrid meetings. 

“Zoom Rooms at AMC will enable companies and other entities with decentralized workforces and customer bases to bring people from different markets together at the same time” – Adam Aron, AMC CEO

This isn’t AMC’s first creative money-making venture, however. As the U.S. theater industry continues to contend with the impact of Covid-19 and increased competition from digital streaming platforms like Netflix, AMC has made a series of enterprising moves to attempt to recover debts.

For example, AMC announced plans to sell its own branded popcorn in malls and convenience stores across the country in 2021. More recently, the company bought 22% shares in Hycroft, a gold mine located in northern Nevada, and created a stock dividend called APE to encourage investment earlier this year.

How Are Zoom Rooms Going to Work?

Zoom’s and AMC’s new coalition may sound promising, but how is it going to work on the ground?

Well, from 2023, businesses in select US cities will be able to book their Zoom Rooms online, selecting three-hour time slots in one or several AMC locations. This will give businesses access to AMC’s auditoriums, which offer a seating capacity of 75 to 150, as well as access to the theater company’s state-of-the-art picture and audio technology.

Organizers will also be able to opt-in for extras like food and beverage offerings, concierge-style services, and movie screenings, all for an added additional cost. If the initiative goes according to plan, Zoom Rooms will be open to businesses across the country from 2023.

The Future of Work is Hybrid

As Zoom predicted back in 2021, the future of work is indeed hybrid, and the partnership between the web conferencing company and AMC exemplifies this more than ever.

As the price of office spaces becomes unaffordable for many business owners, clever conference space solutions like Zoom Room are likely to become more popular over time. This isn’t even to mention the lifeline it could provide to struggling chains like AMC that continue to grapple with slowing demands.

“One of the lessons learned during the pandemic when so many of us were forced to work remotely was the importance of a reliable, dynamic communications platform.” – Adam Aron, AMC CEO

For remote and hybrid teams across the country, web conferencing software will continue to be instrumental as we go forward. With clever initiatives like Zoom Rooms, Zoom is an industry leader for a reason. However, our research actually suggests that GoTo Meeting is the best overall.

Read our guide to the best conference call services to learn more about the top solutions.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.
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