Etsy’s Mobile App Rolls Out an Image Search Feature

Image search is great for customers — and it might help sellers as well, since it identifies price-hiking scammers.

Etsy is rolling out a new search function: The popular ecommerce platform will now allow customers to search through marketplace listings using an image instead of text.

Image search lets users upload a picture of a product they’re searching for, then delivers all the similar products Etsy has to offer. It’s an efficient way to get the exact look or style a customer is after without the danger of a vague text search that results in endless not-quite perfect search results.

The feature is out on the iOS app now, giving users a camera icon to tap in order to take or upload an image. The beta aims to roll out to Android users soon.

How Etsy Image Search Can Defeat Scammers

The image search functionality will help customers who want to find something very specific, as company product lead Han Cho explained in the announcement.

“We’re always investing in our marketplace to make it easier for sellers to grow their businesses. We know that buyers often seek shopping inspiration outside of the marketplace, then turn to Etsy to discover items and make purchases. But sometimes they have trouble finding the right words to find the perfect items.” ~Han Cho

For Etsy sellers specifically, the image search function is good news. It solves an issue that plagues any big ecommerce platforms with a host of third-party sellers: Some sellers will charge too much for a shoddy replica or ripoff of a popular product.

With a reverse image search, buyers can find all versions of a similar product, comparing them easily in order to make it clear which ones are the inferior version, or which ones are priced absurdly high in comparison to the other. The best sellers will rise to the top.

Etsy’s new image search feature in action.

Users have been sharing ways to filter out the scam products for years now. One Reddit post from 2020 recommends that wedding planners keep an eye on the style and background of product images to suss out the fakes. If this new feature is anything to go by, Etsy was paying attention.

Image Search Is Getting Popular

Google’s Reverse Image Search function has been around for well over a decade, and the company has offered a more advanced neural net-based image search, Google Lens, since 2017. Just last week, Google’s VP of Engineering Rajan Patel announced that the company had added Lens as an image-search icon on its home page, which is easily among the most visible webpages on the internet.

It makes sense that image search might take over, given the improvements in AI-power image search tech across the past few years, combined with the rise of a younger generation invested in visual-first platforms like TikTok and YouTube.

Thanks to TikTok’s ever-churning micro fashion trends, ecommerce is in greater need than ever of the pinpoint accuracy that an image search feature lends itself to. How else can we find the exact hanging light fixture that Pizza Hut uses, or track down whatever this furniture is?

If you’re a small business owner hoping to get your products in front of interested customers in 2022, image search can’t hurt.

When you pick out the right website builder for you, ask yourself if you need an Etsy integration. Our top ecommerce website builder pick, Shopify, offers the Etsy Marketplace Integration app, while our favorite builder for smaller online stores, Wix, has one it calls the Etsy Shop app.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Google Hangouts Is Officially Gone

Google will let you download your Hangouts data history until January 1st, 2023, but it's gone forever after that.

One of the biggest names in web chat, Google Hangouts, has been officially retired. In its place is Google Chat, which services all the same functions.

Users who head to a Hangouts link will be redirected to the Google Chat homepage instead, effective as of November 1st, 2022.

It’s just the latest shuffling of products and titles from the Alphabet-owned tech giant. But if your business relies on the Google Workplace, it’s worth paying attention. Here’s what to know.

How to Save Your Hangouts History Before It’s Too Late

Up until November 1st, the key data tied to Hangouts — user conversations and history — was technically still available. But Google has been sunsetting the service all year.

By mid-year, users lost access to the Hangouts mobile app, and were guided to upgrade to Chat, either within Gmail or via the separate app. Access to the Hangouts Chrome extension was also revoked.

Even now, all the chat history that you might have tied up with Hangouts over the years can still be recovered, but there’s a deadline for saving it as well: Google Takeout will let users download their data up until January 1st, 2023. After that, it’ll be gone forever, in yet another example of the inevitable “link rot” style loss of data that constitutes life on the internet.

Why Google Migrated Away From Hangouts

The switch from Hangouts to Chat has been in the works since October 2019.

Google’s business-focused services were the first to migrate, with Google Chat available for messaging, Google Meet for video conferencing, and Google Workspace (which was previously “G Suite,” which was previously “Google Apps for Work,” which was previously “Google Apps for Your Domain”) to bundle them together.

The switch gives business and personal users the same service and functionality, keeping everyone on the same page. But there may be a less flattering explanation for why Google has so many different and often slightly redundant services and tools: A corporate culture that rewards “move the needle” launches more than maintaining them.

If true, this is a tech culture failing that’s not dissimilar from the logic behind one story that emerged last week during the Twitter takeover: Engineers were asked to print out their last 30 to 60 days of code to show Elon Musk. The implication is that more code is better, a thought process that prioritizes creation over the act of maintenance. In reality, there’s a good case to be made that maintaining services or code is actually more important than creating new ones.

That underbelly of the tech world aside, however, there’s no question that Google Chat is a great service with plenty of features, from an idle status to the ability to create personal tasks from any message.

If you’re on Google Workspace, you’re already using Chat. But you only have until next year to download your old Hangouts data, so don’t delay.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Meta Reportedly Plans ‘Large-Scale’ Layoffs This Week

It's unprecedented in the tech industry and would be the first broad head-count reduction in Meta's history.

Facebook parent Meta is planning the biggest layoffs in its history.

That’s according to reports which say the downsizing is set to happen this week and will impact thousands of workers.

This isn’t a shock: Nearly all the biggest tech companies have frozen hiring or let employees go in 2022. Plus, Meta has seen several major stock drops this year as well, thanks largely to the metaverse money-sink that it’s betting its future on, in addition to a dwindling net income.

What Meta’s Layoffs Might Look Like

The Wall Street Journal first broke this story, citing “people familiar with the matter.”

The layoffs will be announced as soon as Wednesday, they say, and “many thousands of employees” will be out of a job as a result.

A reduction of this size is unprecedented and would be the first broad head-count reduction in Meta’s 18 years of existence.

The sheer number of jobs lost will also set a record across the entire tech industry. Meta was starting out with 87,000 employees as of the end of September, however, and so when taken as a percentage of the company, the layoffs still can’t touch the recent competition from Twitter, which laid off around 50% of its staff last week.

Why Meta Is Downsizing

Meta’s layoffs aren’t surprising within the context of the corporation’s most recent quarterly report.

Just a few weeks ago, shareholders learned that Meta’s net income had dropped 52% year over year, while at the same time headcount had grown 28%. The company’s metaverse division, Reality Labs, had lost $3.7 billion in a 3-month period, and that number will only get larger next year.

Soon after this report, Meta’s stock dropped 25%, losing the company $80 billion in 24 hours. It’s hard not to see Meta’s reportedly impending layoffs as a direct response.

Tech Companies Are Tightening Belts

Any entrepreneurs or small businesses that rely on social media have a shaky future ahead, given major layoffs that are now or soon will impact Twitter and Facebook. But it’s not just social media that’s tightening belts.

A recession is on the horizon, and at the same time, the appeal of technology has waned thanks to well-justified concerns over data privacy and engagement-hungry algorithms’ influence over the political sphere.

In other words, the boom years are at an end for the tech world, and Meta’s major layoffs are the biggest evidence yet.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Microsoft Teams Just Got a Substantial Performance Boost

Users will reportedly be able to switch between meetings and messaging channels quicker than ever.

With all the new features, a little speed boost can go a long way, and Microsoft Teams just launched another update that should substantially improve performance on the desktop version of the collaboration platform.

Microsoft Teams is always getting updated, which makes it one of the best web conferencing tools on the market today. From compatibility with new devices to generally making updates easier, the popular collaboration platform is always improving in response to user feedback.

Well, it appears some users have been complaining about speed, as Microsoft Teams reportedly improves speeds up to 30% on features like chat and channel switching.

Microsoft Teams Gets Better Speeds

Announced in a company blog post, Microsoft Teams has reportedly received a substantial speed update that will make switching between chats and messaging channels up to 30% faster. As always, the update is in response to user feedback that noted switching between channels was a frequent action that definitely needed a bit more speed.

“The most common action for a user in Teams is to switch between different chats, channels, and activity feeds. Over the past two years, switching between chat threads is now 32% faster, switching between channels is 39% faster. This leads to a more fluid experience that will keep you in the flow.” – Jeff Chen, Microsoft Principal Group Program Manager for Microsoft Teams

The speed improvements stem from the newly updated Teams framework released this month that facilitate faster speeds across the platform, particularly in areas that need it most.

It’s hard to argue that this kind of update will make Microsoft Teams notably easier to use and is another example of how valuable a platform that is constantly updating is for your business.

Is Microsoft Teams Good for Businesses?

We’ve done a good chunk of research on the topic and found Microsoft Teams is definitely a good option for businesses, offering lots of features and robust integration with Microsoft 365. Plus, all these updates make it a virtually future-proof platform for your business to grow with.

There are downsides, though. If you don’t already use Microsoft 365, it can be overly complicated, particularly compared to easy solutions like Google Meet or Zoom. Suffice it to say, if you’re going to go with Teams, you might as well embrace the entirety of the Microsoft 365 ecosystem.

All that to say, Microsoft Teams would be a respectable addition to your business’ hybrid work plan, providing for remote employees and in-office workers alike. Just make sure to enjoy those quicker speeds and keep an eye out for new updates coming every month.


Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Meta Has Just Made It Easier For Creators to Make Money

Facebook's 'professional mode' has just been extended to all creators, making it easier to earn money on the platform.

Facebook’s ‘professional mode’, which was first rolled out in 2021, has just been extended to all creators on the platform, making it easier for users to create, build and profit from their following.

The professional mode unlocks a range of social media management tools, including advanced analytic and well-being capabilities, and a ‘Stars’ feature that lets creators earn money directly from Reels, live streams, and on-demand videos.

Meta is also opening up more benefits to Instagram creators by expanding access to subscriptions and letting them create NFTs and sell them directly to fans. But as TikTok continues to eat up Meta’s ad revenue, have these changes been introduced a little too late?

Facebook Expands its Professional Mode to All Creators 

From losing 25% of its market share to receiving backlash from major inventors for its unwavering commitment to the Metaverse, it’s been a rocky few weeks for Meta. However, in a welcome break from the doom and gloom, the tech company has just announced a string of measures aimed at helping its army of creators.

Most notably, in a blog post recently released by the company, it revealed that it would be expanding its professional mode to all Facebook creators. This mode, which was first introduced in December 2021, gives creators access to a wide range of professional tools that were previously only available through Facebook Pages.

“Professional mode allows you to build a global audience of followers, while still staying connected to friends and family from your personal Facebook profile,” – Meta’s blog post

We break down some features that are included in the profile setting below:

What Are the Benefits of Professional Mode?

One of the best selling points of Facebook’s professional mode is its unique ‘Stars’ feature which lets content creators earn money through followers directly through Reels, live, and on-demand videos. Professional users also gain access to subscriptions, which allows them to share content exclusively with subscribers on the platform.

Professional Mode analytic functions

Creators using the setting can also benefit from a profile category, which will display the name of their brand directly under their name on Facebook. What’s more, Meta’s Professional Dashboard’ also provides professional users with valuble audience, profile, and content insights, making it easier to monitor performance across the platform.

Facebook hasn’t been the easiest platform to profit from historically, so these changes will likely be welcomed by creators using the site. But Facebook isn’t the only Meta-owned app that is changing for content makers.

Instagram Creators Can Now Make and Sell NFTs

If Instagram is your main money maker, rest assured, Meta is also opening up revenue-making opportunities on the image-based platform.

Remarkably, Instagram creators will soon be able to create their own unique NFT, before selling it directly to their fans both on and off the social media site. This update gives users access to an NFT-creating toolkit which will also help them to showcase and sell the end result.

Meta won’t be taking a percentage of the NFT creator’s revenue either, which means they’ll get to keep 100% of the earnings. The company is currently testing this feature with a small group of creators in the US and is planning to expand its accessibility in the coming months.

Aside from helping users create their own cryptographic assets, Meta is also expanding access to their Instagram subscriptions service to all eligible creators in the US This will make it much easier for select users to profit from exclusive Live videos and Stories.

Will Meta’s Plans to Boost Ad Revenue Work?

While Zuckerburg continues to double down on the importance of the Metaverse and the company’s future in artificial intelligence, it’s encouraging that he’s still choosing to invest in the creator economy. However, with Meta’s ad revenue tanking 4% year-on-year, it’s likely this decision wasn’t purely altruistic.

While Meta still retains a strong lead in active monthly users, apps like TikTok continue to chip away at the Facebook and Instagram userbase. What’s more, as platforms like TikTok gain momentum with advertisers, Meta is losing out on more opportunities to profit from ads.

Making Facebook and Instagram a better place for users which the platforms depend upon is clearly a step in the right direction. But as ad companies continue to respond to user trends, more incentives might be needed to keep creators on the sites.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Twitter May Lay Off 50% of Employees and Shut Down Remote Working

Those lucky enough to escape the chopping block will be forced back into the office full-time.

After holding his new title as CEO, or self-proclaimed ‘chief Twit’, for less than a week, company insiders reveal that Elon Musk is planning to lay off approximately 3,700 workers — equating to roughly half of the company’s current workforce.

If trimming the company down by half wasn’t bold enough, Axios has recently reported that remaining workers will be forced to work from the office full-time, with out-of-towners only being given 60 days to relocate.

Elon Musk has never been a stranger to controversy. But his complete overhaul of the social media platform, which includes other striking actions like commodifying the blue tick and segmenting the site into user-rated sections, is already proving to be a step too far for some users. Here’s what we know about Twitter’s supposed layoffs so far.

Musk is Reportedly Axing 50% of Twitter Staff

Ever since Musk’s acquisition of Twitter began back in April, the rumor mill has been churning with speculations of layoffs within the company. While accounts that almost 75% of the workforce will face the chopping block appear to be unfounded, a new report from Bloomberg has revealed that around 3,700 jobs could be lost, effective this Friday.

The Bloomberg report, which relies on insights from anonymous insiders, explained that Musk and his team of advisors were keen to carry off layoffs last week, but are still yet to reach a definitive verdict. It also cites financial pressure as the primary reason for considering such drastic cuts to personnel.

In true Muskian style, even the decision-making process behind the firings seems to be controversial. According to a report by Verge, the new owner of Twitter asked engineers to physically print out their recent code contributions from the last 30 to 60 days, before bringing the documents to Musk and Tesla engineers in person to be reviewed.

The report also hinted at a culture of fear, reminiscent of other big companies like Google, growing inside the company, with engineers in the company being glued to a Twitter account that tracks the location of Musk’s private jet.

But Twitter engineers aren’t the only workers to face an exodus. Within his first week in office, the CEO and world’s richest man was fast to make some pretty high-profile firings. These include — but aren’t excluded to — the termination of Twitter’s former CEO, Parag Agrawal, its former CRO, Neg Segal, and its former legal policy executive, Vijaya Gadde.

With Twitter’s top decision-makers being let go from the company, Musk has close to full autonomy over the social media platform’s future. And one move that’s high up on the CEO’s agenda is ordering for a full return to the office.

Remaining Workers Will Be Forced to Work From the Office

Back in 2020, Twitter was one of the first major tech companies to allow employees to work from home permanently. At the time, the move was pretty radical and prompted a range of copycats within the industry. Skip to 2022, and Musk is looking to reverse this policy completely by ordering all of Twitter’s workforce to return to the office full-time.

According to recent reporting from Axios, if workers have left the notoriously expensive Silicon Valley area as a result of Twitter’s remote policy, they will be required to relocate closer to Twitter’s San Francisco office in under 60 days.

As most major U.S. companies continue to embrace flexible working, Musk’s U-turn seems to go against the tide. However, those that follow the billionaire closely will already know that he’s no fan of remote work. For instance, in May, the CEO issued an ultimatum to his executive staff at Tesla, telling them if they don’t show up to the office full-time, “we will assume you have resigned”.

Musk’s Twitter: Free Speech Haven or Hellscape

Aside from his overhaul of Twitter’s personnel, Musk is also considering a number of key changes which, if executed, will drastically transform the experience of its users.

One of these considerations is the introduction of paid verification privilege for its users. The CEO first flirted with the idea of charging for the service, which is currently used to authenticate important or credible figures, in a Tweet earlier this week.

Branding the paid-for verification as a democratization action that will bring ‘power to the people’, the move has already sparked widespread backlash from notable Twitter users like author Stephen King, who threatens to leave the platform if the service is rolled out.

Musk has also hinted that he might split the social media site into streams so users can choose which type of content they have access to, and a ‘player-versus-player mode’ might be introduced, which would let verified users host Twitter spats in real-time.

While few of these changes have been confirmed, it’s clear that Musk isn’t afraid of transforming the social media site from the ground up. But with the company being heavily dependent on advertiser backing to recover financial damages, it’s uncertain whether these controversial moves will be viable in the long run.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Apple Employee Defrauded Company of $17 Million, Faces 25 Years In Prison

The ex-Apple employee confessed to mail fraud, tax fraud and money laundering over a 10-year period.

A former Apple employee faces up to 25 years in prison, after pleading guilty to charges of mail and wire fraud, costing the tech giant $17 million dollars over the span of 10 years.

The ex-employee, Dhirendra Prasad, admitted to taking kickbacks, stealing parts, and causing Apple to pay for items and services never received, resulting in a huge financial loss for the company.

The news comes after a year of multiple financial hits to the iOS provider, including multiple security breaches and data violation fines.

Ten Years of Defrauding Apple: How It Was Done

Prasad, who was employed by Apple as a Global Service Supply Chain buyer from 2008 to 2018, admitted to multiple counts of fraud dating back as early as 2011. In his written plea, Prasad confessed to teaming up with vendor owners, Robert Gary Hansen and Don M. Baker – who did business with Apple directly, to defraud the company in a number of ways and split the profit. Here’s how it went down:

Stealing, intercepting and selling back Apple it’s own inventory

In several schemes, Prasad admitted to reselling Apple its own components by shipping motherboards from Apple’s Global Service Supply Chain inventory to his co-conspirators company to have the components harvested, and then arranging for the harvested components to be purchased by Apple – selling their own inventory back to them, and splitting the costs.

In another case, Prasad arranged for components to be shipped to his co-conspirators warehouse, where the items were removed and placed in new packaging, to fulfil fraudulent purchase orders made by Prasad under Apple’s name.

Funneling illicit payments from his co-conspirators directly to his creditors

In another scheme, Prasad admitted to arranging a shell company to issue fake invoices, in order to conceal Baker’s illicit payments to Prasad, allowing Baker to claim hundreds of thousands of dollars of false tax deductions, causing an IRS loss of more than $1.8 million.

The Consequences of Apple Fraud

As a result, the United States has issued a civil forfeiture of  assets acquired by Prasad with the fraudulent proceeds, including multiple real estate properties and multiple accounts containing funds traced back to his crimes.

Prasad now faces a maximum sentence of 20 years in prison for conspiracy to commit mail and wire fraud, and five years for one count of conspiracy to defraud the United States.

Both Hansen and Baker admitted their involvement and were charged in separate federal criminal cases earlier this year.


Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

As Workers Return to the Office, Productivity Hits a Historic Low

The latest figures reveal US productivity rates have dropped by the sharpest rate since 1947, despite record growth in 2021.

A new report released by the Bureau of Labor Statistics revealed that productivity in the US has plunged by the sharpest rate seen since the 1940s.

Given that productivity grew by 4.3% in the first quarter of 2021 – the highest rate we’ve seen in years, the latest figure suggests a huge shift in the attitude towards work, causing businesses to question how best to remedy it.

Chief economist at the Kenan Institute of Private Enterprise, Gerald Cohen, suggested that the boost in 2021 was probably due to the coronavirus recession, with businesses being forced to shift to remote work overnight, but it also suggests that the switch to remote work was a success – at least in terms of productivity.

With more companies now shifting to a fixed hybrid model and requiring employees to return to in-office work, some experts suggest more flexibility could be the answer.

Companies Are Losing High Performers

While no one can conclusively say what the historic drop in productivity was caused by, Lawrence H. Summers, president emeritus of Harvard University and former treasury secretary, suggests “it could have something to do with the fact that many employees were working unsustainably hard in 2020 and 2021.”

Since the ‘Great Resignation’ companies are losing high performers to jobs with higher wages and more flexibility, according to Sinem Buber, lead economist at ZipRecruiter, with proposed changes in the working environment causing half of hybrid workers to consider quitting if they have to return to the office. It seems employees want more flexibility.

Top execs, like Ian Goodfellow, Apple’s Director of Machine Learning, advocated for more flexibility in his team and quit his job in opposition to Apple’s return to office policy earlier this year, demonstrating just how high up the need for flexibility goes.

But for companies, replacing high performing employees is difficult, and training new hires amid the rise of quiet quitting is a risk.

Is Productivity Paranoia Causing a Frenzy?

According to Kathy Kacher, an advisor for corporate executives, leaders are under heightened pressure to boost employee performance as firms try to establish a post-pandemic normal.

Tech giants like Meta and Google have openly addressed concerns about worker productivity, and pledged to minimize distractions and tackle productivity issues head on by creating a more ‘mission-focused’ culture, and calling out lower performers.

“There are real concerns that our productivity as a whole is not where it needs to be for the head count we have” and he asked employees to help “create a culture that is more mission-focused, more focused on our products, more customer focused. We should think about how we can minimize distractions and really raise the bar on both product excellence and productivity.” – Sundar Pichai, Google CEO.

Microsoft chief executive, Satya Nadella, spoke on the rise of “productivity paranoia” with many employers turning to spyware in order to track or ‘keep tabs’ on employee activity. Nadella argued that ‘the technology can have a deleterious effect on trust and employee engagement’ and we know that many tech employees would agree.

In a study we covered earlier this year, 56% of tech workers said they would quit their job if they found out that their employer was recording video, or audio of employees through their computers, whilst 51% said the same if facial recognition was built into employee productivity.

A More Effective Way to Boost Productivity and Employee Retention

Productivity is difficult to measure for some workers, but we know from previous studies that happy employees work harder.

In a paper on Happiness and Productivity, Dr Sgroi, claimed that the driving force behind increased productivity was linked to the fact that happier workers use the time they have more effectively, ‘increasing the pace at which they can work without sacrificing quality’.

We also know that workers want more flexibility, with 52% employees willing to take an 11% pay cut if they’re able to keep their remote job intact.

So, maybe flexible working arrangements is the answer for employees, but how do we ensure that the arrangement also works well for businesses?

Fortunately, we have the technology to ensure businesses can operate a hybrid working model efficiently, with web conferencing tools like Microsoft Teams, Google Meet and Zoom revolutionizing the way we conduct our work meetings.

Project management tools can help employees better manage their time, and remote desktop software means your team can log on to your systems securely – with password managers and VPNs ensuring that all sensitive company data is safe.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

You Have to Update Your Zoom App Every 90 Days Now

As of November, Zoom users will be forced to update to each minimum software version as it rolls out each 90-day period.

Your future may have even more software updates in it: Zoom is now forcing all users to regularly update the application to the most recent version every 90 days. It’s in effect as of November 1.

Updating software frequently is one of the easiest ways to avoid bugs that can be exploited by cybercriminals, so it’s a smart idea to update often. Still, no one likes being forced to wait a few extra minutes to run an update, particularly if the meeting they need to use Zoom for has already started.

But Zoom has seen its share of security snafus, and the popular video conferencing service isn’t taking any chances.

Zoom Is Enforcing “A New Minimum Version”

Zoom’s new mandate comes straight from the company’s support notes, where a recently updated article explains that it’s all due to a “minimum client version” of the video app.

This term refers to the most stripped-down, bare-bones version of Zoom that the service is comfortable letting its users operate. It supports Zoom meetings, chat, phone calls. But not all users have this version, and that’s a security issue for the service.

“Users below this minimum version must update their desktop client or mobile app, before they are able to sign-in or join a meeting. Users that cannot immediately update can join the meeting with the web client instead.” ~Zoom support

And as of November, Zoom is “enforcing” a new minimum version every 90-day period. Users will be forced to update to each minimum version as it rolls out.

Plus, the updates might come a little faster than just 90 days, as Zoom “may require additional updates outside of this release window to address additional security or compliance features.”

Is Zoom’s Security Worth It?

Unless Zoom tweaks its update rollout system, those 90-day updates will only begin to install once the Zoom client has restarted. And I don’t know about you, but I only open mine up about five seconds after my meeting was scheduled to begin. Sitting through an unexpected update isn’t my favorite activity, but security is key.

Zoom would know, too: The company paid out a $84 million class action lawsuit settlement last year over allegations that Zoom had violated users’ privacy, due in part to lax security standards that allowed “Zoombombing,” a term describing how bad actors gained control of the screensharing function in publicly accessible Zooms.

That kind of PR crisis could be migitated swiftly if Zoom could patch the problem and force all users to update their clients immediately.

More recently, Zoom has dealt with a wave of copycat websites trying to trick users into downloading versions of the Zoom client with malware smuggled into them. Perhaps once we’re all busy downloading new Zoom updates already, we’ll be less interesting in the fake ones.

Picking a Video Conferencing Service

Whatever the case, Zoom’s new tactic is a sign that the service is emphasizing user data security, which is always a good sign. There’s a reason Zoom has taken over as the most well-known video conferencing service across the past few years.

But it’s not the only option: We’ve rounded up and reviewed all the best web conferencing solutions, and there are more than a few alternatives. GoTo Meeting is our top pick, as it undercuts Zoom’s pricing while delivering great video quality. But Zoom’s free plan is better than GoTo Meetings. And we haven’t even mentioned Zoho Meeting or RingCentral yet — again, check out our guide for the full story.

You know your business needs better than anyone, so you can figure out the best solution yourself. Just don’t wait until the final minute before your meeting to open up the app.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Elon Musk Wants $8 a Month for Twitter Verification? Seems Bad.

Turning verification into something that anyone can buy gets rid of the value of the utility.

The latest news from the ever-churning “Elon Musk Buys Twitter” news cycle? Twitter will now open up Twitter verification to everyone.

Well, everyone willing to pay $8 a month for the privilege. Granted, they’ll get a few additional perks, at least according to a few tweets issued by Musk today: “Priority in replies, mentions, and search,” as well as longer videos and audio, and half the ads.

But this turns verification — which was first intended to help Twitter users know they could trust others to be who they said they were — into a pay-for-play situation, clearly undermining the value of the utility.

Musk Proposes Charging $8 for Verified Twitter Account

The whole idea of charging $8 a month for verification isn’t set in stone, of course: Yesterday, the proposed amount was $20.

Then horror fiction author Stephen King complained about it, triggering this exchange.

It was Halloween, so presumably King’s power was at its strongest. The fee is now $8 a month.

Musk is still working out the details on Twitter itself, having posted a thread explaining how the paying-for-verification process might go. He opened it with a tweet saying “Twitter’s current lords & peasants system for who has or doesn’t have a blue checkmark is bullshit. Power to the people! Blue for $8/month.”

But that’s the problem: Verification isn’t something that turns a peasant into a lord.

If This Happens, Verification Will Stop Mattering

Twitter verification is an indicator that someone is who they say they are. It’s how you tell the public figures from the scammers and parodies, the Elon Musks from the Italian Elon Musks.

The social media platform only started verification in 2009, in the wake of a lawsuit from baseball coach Tony La Russa, who had been impersonated on the platform.

https://twitter.com/isosteph/status/1587547423563345920

Musk followed up on his initial twitter thread an hour and change later to address this issue, saying that “there will be a secondary tag below the name for someone who is a public figure, which is already the case for politicians.”

But this won’t help those who are known quantities but don’t pass muster as public figures, although it further removes the value of the verification check mark from the reason it was created at all.

Twitter’s Dramatic Changes Don’t Bode Well

Following its ownership transfer last Thursday, Twitter has been in turmoil. Five top Twitter executives have left the company, and more seem likely to follow.

At the same time, advertisers are pausing their spending. That’s particularly bad news for Musk, as his $44 billion deal for the platform made it one of the most overpaid tech acquisitions in history, according to one expert who values Twitter at closer to $25 billion.

Charging users for verification isn’t a good idea, and it also won’t earn anywhere enough money to break even on the purchase.

In other words, we can expect more money-making schemes from the platform in the near future, whether it starts charging businesses to post or, my personal favorite idea, lets users start official roast battles that are then voted on by everyone, with the loser being permanently suspended. If the platform is going to collapse, we should at least have a little fun with it.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Almost 25% of Laid-off Tech Workers Start Their Own Businesses

A survey shows that huge swathes of tech workers who've been fired from their jobs start their own companies shortly after.

A new survey of over 4,000 laid-off tech workers has revealed that a remarkably large proportion start their own businesses shortly after being made redundant.

A huge number of tech companies have made layoffs in 2022, whilst others have taken advantage of video conferencing software and other remote collaboration tools to offer flexible working arrangements and retain the best talent.

Those workers unfortunate enough to be shown the door have decided now is the right time to become their own boss, in spite of the difficult economic climate we’re currently living in.

Survey Says: Go Your Own Way

Out of the 4,188 respondents to Clarify Capital’s 2022 survey, 1,007 had started their own company post-layoff, PC Mag reports.

The new CEOs and company founders reported making around $13,000 more per year on average than they were making at their previous jobs.

Millennials saw the biggest change to their wages after starting their own companies, with an average pay bump of over $17,000, while Gen Z entrepreneurs saw a $6,638 increase on average.

Motivation Factors

Clarify Capital’s survey also looked at why so many tech workers decided to start their own businesses after being made redundant.

The main factors referenced included “professional growth and development” (58%), “money” (52%), and a desire to “create something new” (49%).

23% admitted their main motivation was difficulty getting hired by other companies after they were laid off.

Quick out the Blocks

Interestingly, the survey showed that the majority of businesses started by recently-laid off employees were launched within a year of their departure from their previous place of work.

30% of the fledgling business owners surveyed said they started their company within 6 months of being made redundant, while a further 40% kickstarted their journey into the world of self-employment within a year.

In terms of raising capital, large percentages of respondents reported that they were supported by friends (72%) and family (71%), while just 38% had an angel investor.

Challenges for New Businesses

Clarify Capital’s survey found that “choosing the right technology” was the most common challenge new businesses faced, with 53% mentioning it. That’s even higher than “funding” (43%), “time” (41%), and “cash flow” (40%).

It is hard to know what technology is right for your company, and a commonly-held perception is that software and services that genuinely make a difference to a small business’s top line are typically very expensive.

But this isn’t necessarily the case. A top project management software tool like ClickUp, for instance, has one completely free plan and charges as little as $5 per user, per month for fully-featured paid offerings.

Password managers, which greatly reduce the risk of business account compromise, are also very good value for money considering the security assurances they afford businesses that use them.  Making smart investment decisions on useful tech like this from the get-go is likely to save you time – and money – later.

 

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Elon Musk’s Twitter Takeover: A Chaotic First Weekend

The billionaire Tesla chief has now assumed full control of the platform - and is already tweeting about his next moves.

After Elon Musk launched an audacious bid to take over Twitter this year, and then subsequently embroiled himself in a months-long legal battle to renege on the deal, some wondered whether the billionaire SpaceX owner was ever actually going to buy the social media platform.

But sure enough, in archetypal Muskian fashion, the self-proclaimed “edgelord” strolled through the front gates of the website’s headquarters last Thursday clutching a basin, the video of which the billionaire posted alongside the ominous caption: “let that sink in”.

Over the past 72 hours, both rumor and revelation about Musk’s plans for the platform have hit the headlines – so here’s everything you need to know about the businessman’s first weekend at the wheel.

Top Executives Fired: Are More Staff on The Chopping Block?

It was no secret that Elon Musk and Twitter’s (now former) board of executives did not see eye to eye – and no surprise that one of his first actions was to fire some of the most senior figures at the company.

Key decision makers including Twitter CEO Parag Agrawal, CFO Ned Segal, and Vijaya Gadde, Twitter’s head of legal policy, trust, and safety, were all relieved of their duties in quick succession.

Musk has denied rumors that he plans to axe up to 75% of Twitter staff in the coming months, telling employees at the end of last week that there would be no enforced exodus.

Content Moderation Council: A Ploy to Assuage Fears?

Musk has committed to creating a “content moderation council” to manage sensitive and inappropriate content on the platform, and decide what constitutes account suspensions and other user-directed actions.

In his first statement on the council, Musk confirmed the group would have “widely diverse viewpoints”, and also clarified that “no major content decisions or account reinstatements will happen before that council convenes.”

However, Musk also recently stated that “anyone suspended for minor & dubious reasons will be freed from Twitter jail”, so it’s hard to tell exactly how this will play out and which presently-barred public figures will be allowed back into the arena.

Indeed, whether this is a good-faith initiative intended to positively impact the platform remains to be seen – it could easily be a ploy to assuage fears surrounding Musk’s previously stated opinions on platform moderation and free speech “absolutism”, positions critics believe may normalize the existence of more hate speech on the platform.

Trump: Will the Demagogue Return?

One of the biggest rumors swirling around the takeover has been the prospect of Donald Trump, the bile-spewing former President currently on Twitter’s blacklist, returning to the platform.

Trump’s account was suspended amid the aftermath of the January 6th attack on the Capitol.  The former president had previously used the platform to galvanize support for his political campaigns in a formidable, offensive fashion.

Trump himself said that he was glad a “sane” head like Elon Musk was now at the helm of the social media site, although the pair have also clashed on issues before too, most notably whether Trump is too old to be president.

It’s entirely possible that Musk’s content moderation council will decide to maintain the ban on Trump’s account – but there’s also every chance this could change.

Paid Twitter: Monthly Fee for Verified Accounts?

Another story that’s gained traction over the weekend is that Musk plans to charge the owners of verified Twitter accounts around $20 a month to use the platform and retain their blue tick.

The blue tick, which is used to illustrate that an account is an official, legitimate account belonging to a public figure or trusted source, would need to be bought through the company’s Twitter Blue Subscription service.

Jason Calacanis, a Musk associate who’s helping the Tesla owner with his takeover, ran a poll on Twitter on Monday morning asking users how much they would be willing to pay a month for a blue tick ($5, $10, $15, or “wouldn’t pay”), suggesting that paid-for verification is very much on the table.

Staged Rows: Will Musk Monetize Division?

One of the most concerning pieces of news to circulate in the past three days is that Musk is considering splitting Twitter into “strands”, with users expected to pick a “version” of Twitter and give their posts “content ratings”.

Other ideas reportedly under consideration include a video-game style, player-versus-player “mode” of Twitter where verified accounts could stage beef and spats.

Never before has Twitter – or any other social media site – flirted seriously with the idea of actually facilitating (and arguably encouraging) conversational jousting of this kind.

Activists and campaigners have already pointed out that such changes could completely reverse the strides in content moderation Twitter’s pre-Musk model had made before the tech mogul’s takeover.

Elon Musk and Twitter: A Match Made in Hell

Although Elon Musk’s meme-filled entrance to Twitter’s headquarters was reminiscent of the kind of self-adulating stunt you’d usually associate with someone running a victory lap, it’s hard to see how anyone has won out of this deal.

Everything about Elon Musk’s behavior on the platform prior to his takeover smacks of a nonchalant, blase attitude to the coarsening of political discourse.

Coupled with his apparent intention to commodify spats and arguments, the future for Twitter – a social media platform only really valuable due to its contribution to our political economy, rather than any impressive technical stack – looks bleak.

Twitter has only been profitable for two years of its existence, which further suggests Musk’s motives center around power, influence, and ultimately, himself, rather than revenue or (god forbid) keeping the platform’s users safe and happy.

Arguably, forking out $44 billion for a social media site amid one of the biggest recorded downturns for tech company share prices isn’t an intelligent decision.

But handing over the keys to the world’s biggest digital public square to someone that has done very little to illustrate that they plan to influence the intricate nuances of contemporary political discourse in good faith – or treat societal divisions with sufficient sincerity – is likely to be an order of magnitude more disastrous.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Twitter Firings Begin Just Hours After Elon Musk Takes Control

The layoffs have started at the top, but will Musk see through his rumored plan for mass redundancies now he's in control?

After months of speculation and legal action, it’s official; Elon Musk has taken control of Twitter. He’s started with a bang too, firing key employees from the platform as his first action.

Those out of the company include CEO Parag Agrawal and CFO Ned Segal. With a volatile tech industry feeling the heat from a steady stream of layoffs, and rumors of an incoming 75% staff layoff, is this just the start of Musk’s trimming of the company payroll?

The news is bound to shake up the social media landscape, with talk already of big changes incoming, and a potential return to the platform for some notorious public figures.

Musk Finally Gets the Keys to Twitter

It’s been a long time coming, and by no means an easy journey, but Musk now owns Twitter. It marks the end of the company’s nine year run as being publicly traded.

Musk announced the move with a simple Tweet reading ‘the bird is freed’, but otherwise has been unusually quiet about the confirmation of the takeover so far. He has also changed his profile on Twitter to ‘King Twit’.

Musk’s purchase of Twitter began in January, when he started purchasing shares in the company. By April he was the biggest shareholder in the social media platform, and announced his intention to purchase it, with one of his aims being to ensure the platform respected free speech. What followed was a tug of war between Musk and Twitter, in which he would announce that the company was misrepresenting its number of genuine followers, threatening to pull out of the deal, only for Twitter to take legal action against Musk to ensure the original terms of the offer were met. $44 billion dollars later, the deal is done.

Layoffs Start Early at Twitter

One of Musk’s first actions as owner of the social media platform has been to make some high profile firings. CEO Parag Agrawal, who took over from Jack Dorsey less than a year ago, is out, as well as other top executives, such as CFO Ned Segal, and legal and policy executive Vijaya Gadde.

While it’s perhaps expected that Musk would remove these executives early on and replace them with his own people (yet to be announced), the move is going to do little to reassure Twitter employees who have been naturally anxious about the takeover. Reports from earlier in the week claimed that Musk was looking to reduce the headcount at the company by a huge 75%, representing around 5,500 employees.

There’s been no public confirmation from Musk himself that this is the case, but with huge layoffs affecting major tech brands right now, such as Microsoft and Meta, it’s not so much as a case of ‘if’ rather than ‘when’.

Tech layoffs that have happened in 2022 so far

Free Speech and a Return for Trump, Kanye and Friends?

Firings aside, what is next for Twitter? Earlier in the week, Musk posted a statement on Twitter claiming that he was buying the platform to “help humanity.”

 “The reason I acquired Twitter is because it is important to the future of civilization to have a common digital town square, where a wide range of beliefs can be debated in a healthy manner, without resorting to violence.” – Elon Musk statement

In a message entitled ‘Dear Twitter advertisers’, Musk went on to say that advertising, when done right, could ‘delight, entertain and inform’, but that low relevancy adverts were effectively spam. Musk’s dream, according to the statement, is for Twitter to become the ‘most respected advertising platform’.

In the statement he also touched on free speech, which has been a major talking point for Musk during this campaign. He has voiced concern in the past that the platform doesn’t encourage proper debate, highlighted by several high profile users being banned by the platform. This has lead to speculation that some of these users may well get their accounts back in the coming days, including former President Donald Trump, and Kanye West. Musk had already stated earlier in the year that he would let Trump back on Twitter if his bid was successful.

Just hours into owning the platform, Musk has already made headlines with some high profile decisions, and it’s unlikely that these will slow down any time soon.  Whether or not he can stem Twitter’s ‘absolute decline‘, or will simply accelerate it further, remains to be seen.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Google Workspace Individual Plans Now Offer 1 TB of Storage

More hybrid businesses means more documentation must be hosted online in order to be accessible to all.

Google Workspace has a lot more room, as Individual plans have expanded storage caps up to 1 TB.

Previous storage caps for this plan were just 15GB, so that’s a massive increase, and a big reason why business owners that depend on data storage might be interested in the workplace software.

It’s just the latest in a bumper crop of Workspace product updates aimed at capturing the attention of a growing number of remote-first businesses by streamlining core needs like conference calls.

In a Remote-First Workspace, Data Storage Is Key

Before this update, anyone with the Individual Workspace plan got 15GB — the same amount that a free Gmail user has access to. Another 2 TB of storage could be added through Google One for a few bucks a month.

Now, Google explained, in a new blog post, that entrepreneurs and small business owners using Individual won’t have to spring for the expansion pack, as they’ll be able to upload up to 1 TB without trouble.

It’s a relatively small change compared to Google’s recent AI-powered updates for auto-transcribing meetings or chats, but it’s an acknowledgement that data storage is more important than ever in today’s interconnected and incredibly online world.

Is Google Workspace the Collaboration Tool for You?

More hybrid businesses means more work software and documentation must be hosted online in order to be accessible to all who need it.

Google Workspace wants nothing if not to make remote businesses’ daily activities easier. Recent updates to the service include AI-powered summaries of work chats and a location-tracking feature to encourage more connections between hybrid workers who aren’t always in the physical office.

Google Workspace will have to fight a few giants in the collaboration and communication software space, Slack and Microsoft Teams. Google’s strong focus on remote work makes sense as a way to get a leg up on the competition, and services like Google Drive and Gmail have a reputation for strong security.

Ultimately, if you just need a web conferencing service, we have a few other recommendations that rate higher than Google’s offering, with Zoho Meeting available starting at just a few dollars a month.

But if you want a holistic business collaboration service for your remote business, Google Workspace’s Individual plan has all the storage you’ll need.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Meta Just Lost $80 Billion, a Quarter of Its Market Value

Meta's shares are at their lowest since 2016, having briefly dropped below $100 in the wake of a grim Q3 report.

In the most dramatic example of eroding investor faith in Silicon Valley, Facebook parent company Meta has lost 25% of its market value within 24 hours.

The sell-off was spurred by Meta’s gloomy third quarter report, which included data points such as a 52% drop in net income year over year, while headcount had risen 28% during the same period.

This loss of investors isn’t the worst day Meta has seen this year, but it’s another indication that current tech innovations have lost a lot of clout while future innovations like the metaverse aren’t arriving fast enough.

Investors Aren’t Betting on The Metaverse

Meta’s shares fell briefly below $100 in the wake of the Q3 report, which is lower than they’ve been since 2016.

One big money pit is Reality Labs, the metaverse division. They lost $3.7 billion across the last three months, and that’s not a fluke: Meta’s report says that these losses will “grow significantly year over year” in 2023, The Guardian reports.

Pundits are taking aim at the metaverse project, noting how the sunk cost fallacy may apply, or arguing that audiences haven’t shown the interest in VR to justify its creation.

The report wasn’t all bad news: Daily active people rose 4% year over year to reach $2.93 billion on average in September 2022, while Q3 revenue only dropped 4% year over year. That puts revenue at $27.7 billion, which is still a jaw-dropping amount of money.

Through it all, Meta founder Mark Zuckerberg seems committed to the metaverse, even at the cost of his personal fortune. His large investment in Meta stock means that his net worth has shrunk from over $125 billion at the start of the year to $35 billion now.

What’s the Future for Meta?

Stock markets rise and fall. The real question here is whether Zuckerberg’s big bet on the metaverse will pay off with a successful product. There are plenty of red flags: Silicon Valley has been trying to make VR happen for well over three decades at this point, and it has remained perpetually five years away the whole time.

But Meta is investing billions of dollars a year to poach enough tech employees to make Ready Player One into real life. Can they pull it off?

As none other than Edward Snowden speculated on Twitter in response to this most recent development: “Sure, laugh at Zuckerberg’s stock crash, but remember that in five years he’s gonna own your eyeballs and pause the ads every time you blink.”

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

The Most Active Twitter Users Aren’t Tweeting Anymore

An internal document shows that "heavy tweeters" are in "absolute decline" across many categories on the social platform.

Elon Musk may have his hands full trying to fix Twitter whenever he eventually takes over, as the social media platform is reportedly losing its most active users at an alarming rate.

There’s no denying Twitter has had its fair share of controversy over the years. Between its difficulty with hate speech and bounty of security breaches, it’s a wonder why Musk ever decided to purchase it in the first place.

Now, an internal document shows that Twitter is worried about the loss of these “heavy tweeters” and what it means for the future of the social media platform.

Where Did the Tweeters Go?

The internal document from Twitter — reported by Reuters and titled Where Did the Tweeters Go? — noted that “heavy tweeters” have been in “absolute decline,” dating as far back as early 2020. These users account for 90% of all tweets and make up to half of Twitter’s ad revenue, according to the report, despite representing only 10% of the users.

Even worse, English-speaking heavy tweeters are not posting about news, entertainment, and sports, the money-making demographics required to attract advertisers. Cryptocurrency and pornography are the most prominent topics of discussion among Twitter’s most active users, which isa notably less attractive avenue for the majority of advertisers.

The internal documents did not come to a clear conclusion as to why Twitter was losing its most active users, but it did note that the “disturbing” nature of some content was worthy of further investigation, even with daily active user counts on a steady rise. When asked to respond, a Twitter spokesperson said:

“We regularly conduct research on a wide variety of trends, which evolve based on what’s happening in the world. Our overall audience has continued to grow.”

What’s Wrong With Twitter?

Twitter is naturally abuzz during big, newsworthy events, like the attack on the capitol on January 6th, 2021. However, in most other areas, Twitter users have been tweeting less and less, with little hope for a rebound.

The report found that once-soaring topic categories like esports, fashion, celebrities, and even world news were all way down across the board.

“The big communities are now in decline” – the internal report from Twitter

One Twitter researcher stated that the popularity of other platforms like Instagram and TikTok were likely driving some of the problems. But the platform’s nudity-inclusive status has led to 13% of tweets being pornographic in nature, which has driven away advertisers like Dyson, PBS Kids and Forbes.

What’s Next for Twitter?

The future of Twitter is anything but certain. Elon Musk made a deal to purchase the platform for $44 billion back in April, barely avoided going to court over the acquisition, and is now mere days away from having to decide whether he’ll actually take over.

When/if he does, his work will clearly be cut out for him, with the social media platform struggling to produce revenue, even with the launch of premium service Twitter Blue.

Let’s just hope his plan for the future of Twitter is longer than 280 characters.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

The Trucking Industry’s Biggest Problem Right Now? Fuel Costs

The rising price of gas overtook driver shortages as the biggest issue facing the trucking industry in 2022.

High gas prices aren’t just hitting everyday drivers, as the trucking industry is reportedly most concerned about the rising cost of fuel across the country.

The only way to avoid hearing about high gas prices over the last few months would be to live under a rock. And since house prices are also on the rise, there’s a good chance you know all too well that the cost of fuel has been far too high for far too long.

It appears the increasing price is putting the squeeze on the trucking industry as well, with the high costs representing the new number one concern, according to a new report.

Fuel Prices: A Critical Issue in the Trucking Industry

The report — dubbed the Critical Issues in the Trucking Industry 2022 — found that, for the first time in five years, fuel costs are the primary concern of drivers around the country.

Rising gas pricings overtook driver shortages as the primary concern over the last half decade, although officials note that the shift in rankings doesn’t mean anything is improving in regard to the number of drivers available.

“I don’t think this means the driver shortage has gotten any better. Year-over-year fuel costs per mile [are] up over 35%. We know that it’s particularly challenging for those who operate in the owner-operator segment, where they have less ability to negotiate fuel surcharges.” – Rebecca Brewster, president and COO of ATRI.

Fuel prices weren’t even in the top ten of concerns last year, likely due to the significantly lower prices that were spurred on by the pandemic. Even with the majority of prices on the downturn in recent months and new technology being implemented for fleet management, this pressing concern could spell trouble for a trucking industry that continues to face issue after issue.

Top Issues for Trucking Graph

How Fleet Management Software Can Help

Unfortunately, there is no business software that can lower gas prices for drivers. We know, we’re disappointed too. However, there are tools that companies can use to ensure that they aren’t wasting gas, keeping overall costs down in the long run.

Fleet management software can do a lot of good in this case. In addition to providing drivers with optimized routes, which can substantially cut down on distances, many also offer features that can alert drivers when they’ve been idling for too long, which is a substantial waste of gas.

Overall, fleet management software is designed to make your business more efficient. Our research found that the top providers right now are Verizon Connect and Samsara, since both offer lots of features and plenty of solid hardware options.


Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Almost Half of Young Workers Are Burnt Out, Flexibility Can Help

94% of workers are looking for more flexibility, but are executives willing to listen?

As business leaders continue to iron out their post-Covid strategy, companies like Netflix and Goldman Sachs believe spending more time in the office is the best way to unlock a more engaged, productive workforce. However, a new study by Future Forum suggests that the opposite could be true.

The report, which surveyed more than 10,000 global workers, revealed that remote and hybrid employees are actually more likely to feel connected to their direct managers than full-time office workers, and 4% more productive to boot. The survey also revealed that although burnout is at an all-time high, executives are still dragging their feet when it comes to embracing flexible environments.

Here’s a summary of the report’s main findings, as well as practical advice for employers serious about tackling burnout in their teams.

Worker Burnout is at an All-Time High, Report Shows

With Gen Z concepts like quiet quitting and quiet firing gaining momentum in recent months, the subject of employee dissatisfaction has once again entered the mainstream.

And now, thanks to a recent survey conducted by the workplace consortium Future Forum, these hunches have been backed up by data. The report, which was released earlier this week, summarized the findings of 10,776 workers from the U.S., Australia, France, Germany, Japan, and the U.K., and found that workplace burnout has risen to 40%, an 8% jump from May this year.

The report found that of all the countries featured, the most significant increase was found in the US, with 43% of desk-based employees claiming to have worked themselves to exhaustion. What’s more, age and gender also seem to play influencing factors with 49% of workers aged 18-29 experiencing burnout symptoms, and 32% more females experiencing the condition than males.

“There’s a sizable (and growing) gender gap between women and men on the issue of burnout, with women 32% more likely to experience burnout compared with men.”

But while junior workers appear to be experiencing more stress in the workplace, their higher-ups aren’t exempt. In fact, company execs have reported experiencing a record-low 15% drop in overall satisfaction and 40% more work-related stress and anxiety over the past year.

With the findings of the survey revealing that burned-out employees are 22x more likely to experience stress and anxiety, and 32% less likely to be productive, these rising case numbers are pretty alarming. But with job burnout increasing across the board, Future Forum does propose one major antidote — giving workers greater opportunities to work flexibly.

Could More Flexibility in the Workplace Be the Remedy?

Flexible working delivers multiple benefits to companies, and the 74% of U.S. businesses currently using or planning to roll out hybrid or remote models would probably agree.

Moreover, as the results of the Future Forum research have shown, these advantages extend much further than reinstating a healthier work-life balance. For instance, respondents that have full flexibility over their schedule reported being 29% more productive and 53% more able to focus than those who had fixed working days. This is a major revelation for employers that have been calling for a full return to the office for this very reason.

Aside from increasing workload, remote and hybrid workers also reported being more connected to their immediate team members, as well as their wider company values. This challenges the common sentiment that fragmented teams could lead to weaker social and professional bonds.

As the results of the survey have shown, giving workers the freedom to work in a way that suits them has the potential to improve workplace bonds, employee satisfaction, and even a company’s bottom line. But even though embracing flexible working is a tried and tested strategy to tackle burnout, many business owners are slow to catch on.

Employees and Executives Aren’t Seeing Eye to Eye

Fortunately for fans of flexible working, the majority of non-executives and executives both favor hybrid models. However, while 38% of higher-ups prefer to work in office environments for 3-4 days a week, this number drops to 24% for employers further down the rank.

Findings form the Future Forum survey

Their reasons for coming into the physical workplace differ too. When asked about their motivations for working at the office, both cited collaboration as the number one incentive. But while execs cited facetime with management to be their close second (at 20%), non-executives were more driven by building camaraderie (27%).

“We need to move forward to a new path, and that requires engaging your employees to establish new ways of working together.” – one of the founding partners of Future Forum

While this might not seem like a massive discrepancy, this difference in opinion matters. The majority of executives surveyed in the report admitted to designing company policies with no direct input from employees. This means that more often than not, the opinions of regular workers get disregarded when it comes to making important decisions.

If decision-makers continue to base company-wide policies on their own workplace experiences, important issues like worker burnout may remain unaddressed. But embracing remote and hybrid models wouldn’t be possible without collaborative technology. So, if you’re choosing to listen to the 94% of workers who are calling for greater flexibility, it’s important to choose your software wisely.

According to our research, GoTo Meeting is the best conferencing call service for businesses thanks to its reliable call quality and free VoIP extensions. However, Zoom is another fan favorite, especially if you’re just starting out on the software.

Every business has slightly different needs, however, so to discover which call service will work best for your team, read our summary of the best conference call providers here.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Meta Investor Slams Zuckerberg, Pushes to Reduce Staff Costs by 20%

As well as staff cuts, Meta investor Gertner also urges the company to cut Metaverse spending in half, down to $5 billion.

As Meta continues to underperform financially, a major stakeholder in the company and CEO of Almeter Capital, Brad Gerstner, has penned a letter to Zuckerberg urging him to slash headcount expenses and investments in the Metaverse.

In the open letter, Gerstner claimed that Meta has “drifted to the land of excess”, and recommended a three-step plan which included cutting staff spending by 20%, and limiting investments in the company’s virtual reality (VR) project to no more than $5 billion per year.

With the Meta CEO having pumped an estimated $100 billion into the Metaverse to date, it’s unlikely Zuckerberg will take these recommendations kindly. However, with Meta’s stock tumbling 55% over the last 18 months, is it time for the company to take heed from its major investors?

‘Reduce Headcount Expense by 20%’, Says Major Meta Investor

As the events of the past months have made clear, it turns out that even Meta — once a company that was deemed ‘too big to fail’ — might be more vulnerable than we once thought.

The tech monolith has been failing to escape the headlines in recent months, gaining negative press for everything from the Metaverse’s poor performance to widespread job insecurity within the company. To add to this mountain of poor publicity, one of Meta’s main investors has just published an open letter criticizing the company’s current strategy – and the shareholder isn’t holding back.

The letter, which was written by Brad Gerstner, CEO of Altimeter Capital and owner of 2 million Meta shares, outlined a plan which aimed to get the company ‘fit and focused’, so it would become more attractive to investors. And a major component of this three-step plan? Reducing headcount spending by at least 20%.

“Today, the cost of capital has radically changed, and so has Meta’s growth rate. It is a poorly kept secret in Silicon Valley that companies ranging from Google to Meta to Twitter to Uber could achieve similar levels of revenue with far fewer people.” – Brad Gerstner, Meta investor 

As the letter explains, Meta’s total workforce has increased over three times from 25k to 85k in the last for years alone. While this expansion may have been appropriate at the time, Gerstner believes this investment into personal is no longer sustainable, given the company’s recent loss of capital and the rapidly rising interest rates.

The Altimeter Capital CEO claims that this slash in staff spending will make the company more financially viable and rebuild confidence in investors. He also noted that his company is “confident that these employees will find replacement jobs and quickly”. However, with major tech companies like Amazon and Google already implementing hiring freezes and making cuts to personnel, Meta’s current staffers might not agree.

Investments in the Metaverse Dubbed ‘Super-Sized and Terrifying’

Employee expenses aren’t the only thing Gertner is recommending Meta scale back on. The investor’s letter also calls for Zuckerberg to drastically reduce spending on the Metaverse.

Described as an ‘integrated network of 3D and virtual worlds’ the Metaverse has benefited from around $100 billion of investment to date. But while VR is commonly recognized to be the next big move in tech, Gertner believes the launch of the platform, alongside the hasty renaming of the company, was responsible for Meta instantly missing in financial targets, and then continually underperforming throughout 2022.

Brad Gertner also claims that “people are confused by what the metaverse even means”, and that the company’s heavy investments could add up for a decade before they come to fruition. 

To rectify these recent investments in an unknown future, which the stockholder claims are “super-sized and terrifying”, Gertner is urging Zuckerberg to slash its Metaverse spending in half — from $10 billion to $5 billion per year.

While Meta hasn’t yet responded to the letter, it’s unlikely these requests will be met with open arms. But with the Metaverse and its VR platform ‘Horizon World’ attracting scrutiny this month for its performance issues, is doubling down on this vision really a wise move?

Should Meta Take On Investor Advice?

As Gertner’s letter hammers home, Meta is not going through an easy time. From its stock tumbling 55% (compared to an average of 19% in big tech) to its price-earning ratio falling from 23x to 12x over the last year and a half, it’s clear that a pretty major change of tact is needed.

Meta isn’t blind to this, however. In the past few months company execs have rolled out a number of controversial policies aimed at making the company more viable. Last month, they placed 15% of their workforce, equating to around 12,000 staffers, on a performance improvement plan last month, and more recently canceled new job offers to keep staff expenses down.

With the AR and VR market expanding year on year, Meta isn’t squeezing the breaks on Metaverse spending, — even as the company’s overheads take a battering. However, as the tech firm continues to wade through its worst year on record, and cracks in the Metaverse become more evident, should Zuckerberg listen to Gertner and focus on the stability of his company instead?

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Apple Releases Exterior Door Locks But Are They Secure?

The Level Lock+ is the first of its kind to be sold in Apple stores, allowing you to open doors with your iPhone or watch.

Apple stores in the United States have started to sell exterior door locks for homes that can be unlocked using an iPhone or Apple Watch.

The Level Lock+, made by smart lock manufacturers Level Home, works in tandem with Apple Home Key and is the first lock that supports the key to be sold in Apple stores.

Preventing unauthorized entry to one’s home or business premise is quite a different ball game to protecting, say, a social media account, and there are few analogs to quick, affordable security fixes like password managers available in the home security space. Buyers should be aware that security questions over smart locks and digital keys remain.

Apple Starts Selling Exterior Door Locks in Store

Available for $329, the Level Lock+ is the second smart lock to support Apple’s key after the Schlage Encode Plus, and the first Apple Home Key-supported device to be sold in Apple stores.

When installed, users can simply tap the Apple Home Key on their door to gain access to their house, and even send the key to friends or family who need it.

As well as a Home Key, Apple has also launched a Car Key that unlocks a range of supported vehicles including BMWs and Hyundais, and Room Key, which functions similarly but for hotels, within the past year.

Is Apple’s Door Lock and Home Key Secure?

There are definitely some prima facie security risks associated with Smart locks and Apple’s Home Key. For one, if you lose your phone, you’ll have lost the key to your house too.

If someone finds a physical house key, it’s near impossible to find out which house it unlocks. Conversely, your Apple Home Key is stored on your phone, which may also have your address contained somewhere within it.

This issue, however, can be alleviated if you enable Lost Mode through Apple’s “Find My” which will disable elements of Apple Wallet including Home Key. But this still requires the end user to take some steps they may not necessarily know how to, or take in time. Human error – as well as ignorance – is the genesis of many a cyberattack.

Another risk centers around the fact you can text a key to someone else. You could easily send the key to the wrong person, for example, and this will again rely on the end user to first realize they made a mistake and then take steps to rectify it.

WhatsApp scammers have had success over the past year or so in convincing unsuspecting parents that their children need money in “Hi Mum, Hi Dad” scams – there’s no reason a similar social engineering ploy could not be made with a key. “I’m in the area – can you let me into your house?” scams could just be around the corner.

All in all, storing a digital key on a device that is connected to the internet brings with it some security risks that naturally fail to arise with a physical key. If a threat actor manages to subsume control of your Apple device through one means or another, it’s possible they’d be able to subsequently gain access to your home or other Apple-secured locations.

Such vulnerabilities aren’t unheard of. Back in 2017, a vulnerability in iOS 11.2 allowed, in theory, “unauthorized control of accessories including smart locks and garage door openers” within the iOS HomeKit.

Other Security Issues With “Keyless” Locks

Unfortunately, other items with keyless locks don’t have the best security track record.

Many vehicles now support keyless locks, and criminals have been observed picking up the signals emitted by keyfobs on, say, a worktop inside a house, and then boosting the signal to within range of a target car using a small electronic device, and subsequently unlocking vehicles.

Tracker, a leading stolen vehicle recovery provider in the UK, reported that 94% of the stolen cars it recovered in 2021 were keyless.

The Relentless Smartification of Our Lives

The Level Lock+ is BHMA AAA certified and one of the most secure and durable keyless locks ever created.

If Apple has to sell a keyless smart lock, then it’s a good thing it’s this one – and of course, security risks come with whatever method you choose to secure your house or vehicle with. Physical locks can be picked, for instance, whilst Smart locks can’t be tampered with in the same way.

But turning a key digital, and storing it on a device connected to the internet, seems to introduce a whole world of new and arguably unnecessary security vulnerabilities for very little payoff.

The primary motivation behind the device is convenience, not security – and if that trade-off continues to be made with Smart devices, the consequences could be severe.

Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.

Cisco Meeting Devices Will Be Compatible With Microsoft Teams

The partnership will enable Cisco Meeting Devices to natively run Microsoft Teams by default in early 2023.

A little variety can go a long way, as Cisco and Microsoft have announced a partnership to allow the popular Teams platform to run on Cisco Meeting Devices.

The remote work boom has made platforms like Microsoft Teams that much more valuable for staying connected with team members. From comprehensive video conferencing tools to conduct meetings to collaboration features designed to improve communication, these platforms are designed to make the shift to hybrid work that much easier.

Now, your video conferencing setup could allow for even more functionality, as Cisco Meeting devices will be able to natively run Microsoft Teams right out of the box.

Microsoft Teams Now Works on Cisco Meeting Devices

The partnership between Cisco and Microsoft was announced in a company blog post outlining how users can “run Microsoft Teams natively on Cisco Room and Desk devices Certified for Microsoft Teams,” so the popular collaboration platform can be your default service on the platform rather than Cisco Webex.

“Interoperability has always been at the forefront of our hybrid work strategy, understanding that customers want collaboration to happen on their terms — regardless of device or meeting platform. Our partnership with Microsoft brings together two collaboration leaders to completely reimagine the hybrid work experience.” – Jeetu Patel, EVP and GM of Security & Collaboration at Cisco.

The partnership will begin in 2023 and will allow Microsoft Teams to run natively on the Cisco Room Bar, the Cisco Board Pro 55-inch and 75-inch, and the Cisco Room Kit Pro. Later on in the year, the Cisco Desk Pro and Cisco Room Navigator will also be able to run the platform natively, but it will take a bit longer.

Should My Business Use Microsoft Teams?

All this talk about Microsoft Teams and you don’t even know if it’s right for your business. Well, we’ve got some good news for you; Microsoft Teams is a stellar option for businesses of all sizes, particularly if you’re already using the Microsoft 365 system to run your day-to-day operations.

One of the best parts of Microsoft Teams is that it’s frequently receiving updates, like this one, to improve the platform for users. The regularly take feedback and turn it into an improved experience, so if there’s something you don’t like, it’s likely going to change in the coming months.

“Our vision to make Teams the best collaboration experience for physical spaces is brought to life by our incredible ecosystem of hardware partners. By welcoming Cisco as our newest partner building devices Certified for Microsoft Teams, we are excited to bring leading collaboration hardware and software to market together for our joint customers.” – Jeff Teper, president, collaborative apps and platforms at Microsoft

Overall, we’d definitely recommend checking out Microsoft Teams for your business if you’re in the market for a hybrid work solution. Still, options like Google Meet and Zoom are also quite impressive, and our research found they can be a better option due to their overall ease of use.


Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.
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